Single Stop

Single Stop at Central Piedmont Community College strives to transform the lives of students with critical needs by effectively connecting them to support systems and community resources which will assist them in overcoming financial barriers to student persistence and success.

Central Piedmont has partnered with Single Stop, a non-profit organization, to create a one-stop shop that can connect you with a variety of resources they may need so that they can stay focused on their academic goals. Single Stop uses specially-designed software that, through a series of questions, identifies resources that students may be eligible for. These resources include:

  • free tax preparation and counseling
  • benefits counseling
  • Financial Literacy Programming: Keys to Financial Success
  • legal advice and representation (video)
  • referrals for other campus and community resources

All Single Stop services are free for qualifying Central Piedmont students and their family members. See how Single Stop has impacted the lives of Central Piedmont students (video).

Single Stop is also committed to serving our veterans and their families. If you are a veteran, please stop by the Central Campus Central High Building Room 317 or contact Jacqueline Villalobos at jacqueline.villalobos@cpcc.edu to make an appointment.

Unsure where to start? Complete the Single Stop pre-screener.

Single Stop Services

  • Benefits Screening

    Did you know that Single Stop offers free benefits screenings for students? Benefits screenings are a quick and easy way to see if you and/or your family is eligible to receive services such as:

    • food stamps
    • medicaid and medicare
    • housing assistance
    • and much more!

    Once you are aware of benefits that you may qualify for, a Single Stop staff member will assist you through the entire process, which includes helping you to complete any necessary paperwork  or applications. Your Single Stop Coordinator will follow up with you to ensure you were able to complete all of the requirements and if benefits were awarded. Please stop by the Single Stop office on Central Campus in the Central High Building, Room 100 for your free benefits screening today!

    If you cant make it to the Single Stop office, you can now do the benefits screening at home or from any computer with internet access. To complete a Single Stop screening from your computer, please follow these steps:

    1. log in to MyCollege
    2. under Student Services, click on Single Stop Screener
    3. the screener will appear and you can get started

    After you complete your screening, a Single Stop benefits counselor will call  you to further discuss how we can assist you.

  • Legal Services

    In partnership with the Charlotte Center for Legal Advocacy, Single Stop is now offering free legal advice and legal representation (determined on a case by case basis). The Charlotte Center for Legal Advocacy can assist students with the following:

    • eligibility for public benefits
    • Affordable Care Act disputes, appeals, and tax issues
    • veteran benefits
    • tax disputes
    • immigration issues
    • consumer protection matters
    • healthcare access issues through public programs

    Legal services will be available in the Single Stop office on Central Campus on Tuesdays from 1 p.m. 3 p.m.

  • Affordable Healthcare Act

    Do you need to enroll or have questions regarding the Affordable Health Care Act or your insurance options? Let Single Stop and Health Insurance Navigators from the Charlotte Center for Legal Advocacy help you!

    Appointments will be available on Thursdays between 1 p.m. and 4 p.m. Appointments can be made through Single Stop, by visiting the healthcare navigator website, or by calling 1.855.733.3711. Appointments take approximately 1.5 hours to complete and will take place on Central Campus in the Central High Building Room 317. You can also learn more by using the get covered connector.

  • Free Tax Preparation through VITA

    Currently, Central Piedmont will not be providing VITA tax preparation services on our campuses. However, Community Link, whose mission is to enable individuals and families to obtain and sustain safe, decent, and affordable housing has established VITA sites throughout Mecklenburg county for those who make under $55,000 a year. To view a list of available VITA tax preparation services sites, make an appointment, and view a list of what materials you will need to bring with you to an appointment, visit the Community Link VITA tax preparation page.

  • Virtual Visits

    Can't get to the Single Stop office? Try a virtual visit!  Virtual visits can take place from any Central Piedmont campus or from any computer with a web camera. Through virtual visits you are able to meet with a Single Stop counselor for the following services: 

    • financial counseling session
    • benefits counseling
    • benefits screenings 
    • legal services

    To schedule a virtual visit, simply email or call the Single Stop office to set up your appointment. Before your scheduled virtual appointment a Single Stop staff member will email you a link. When its time for your virtual appointment, simply click on the link and connect with a Single Stop staff member.

Keys to Financial Success

Single Stop, in partnership with Met Life, is offering Central Piedmont students the Keys to Financial Success Using the Money Smart curriculum. The Keys to Financial Success program is designed to help you navigate through financial obstacles and life events.

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