Computing Facilities and Resources for Students

To facilitate your learning experience, Central Piedmont's ITS has created several student technology and computing services and resources. These services include a personalized portal, computer labs, email, E-locker (network storage), and the online learning management systems called Blackboard. Services can also include free software, technology discounts, wireless internet service, online learning, web publishing, email, extensive computing resources, and more.

Access to many of these services requires a username and password, or Central Piedmont login. You can visit cpcclogin.cpcc.edu to obtain your login credentials (credentials are available at the Central Piedmotn login site 24 hours after you register) and for an overview of the student technical service.

Central Piedmont is committed to meeting the requirements and stipulations of the Higher Education Opportunity Act. The Higher Education Opportunity Act stipulates compliance with the Digital Millennium Copyright Act, prohibiting illegal peer to peer file sharing. Download further information about compliance at Central Piedmont (pdf).

    Student Technology Center Virtual Lab/Central Piedmont Cloud Help

    The online Student Technology Center Central Piedmont Cloud Help provides students access to their normal computer related student resources from anywhere on all popular platforms, at any time. This service is available to students during as well as after normal business hours. Within this environment, on each student's virtual desktop, there is an online Chat icon, which provides help through a Chat feature. This feature is to assist students with basic questions about how to perform a task within any of the Microsoft products ( Word, Excel, PowerPoint, etc.) and to help answer basic questions about an assignment, unless it is a test or quiz.

    • Central Piedmont Cloud Help Chat Hours of Operation

      • Mon - Thu 8 a.m. - 9:30 p.m.
      • Fri 8 a.m. - 4:30 p.m.
      • Sat 9 a.m. - 12:30 p.m.
      • closed Sun

      Although the Central Piedmont Cloud Help is available after normal business hours, the Central Piedmont Cloud Help Chat will NOT be available on these days:

      • MLK Day
      • Spring break
      • Easter holiday
      • Memorial Day
      • 4th of July
      • Thanksgiving holiday
      • winter break
    • Chat Support and Remote Assistance

      Contacting Cloud Chat Support

      A member of our support team will interact with you in a chat session and ask some questions to determine the nature of your problem. If you contact us outside of our hours of operation for chat, you may choose to leave a message with our support staff. All messages will be responded to within two hours during normal business hours.

      1. Access the Live Chat
      2. You will then be prompted to download a small virus-free plug-in.
      3. With your permission, your support representative can view your screen and share control of your mouse and keyboard.
      4. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.