Do you enjoy managing files and keeping things organized? Administrative professionals are overseeing and coordinating the office procedures for several of today’s leading companies. Business owners are increasingly turning to their administrative professionals for office management expertise, support, and efficiency. Office administrators are skilled typists and great multitaskers, and they can communicate well in oral and written forms to clients, vendors, and officemates. They maintain the utmost professionalism and handle stressful situations and manage time well. Enroll in the Office Administration program at Central Piedmont and earn an Associate of Applied Science, a diploma, or one of several specialized certificates in office administration.
What You Will Learn
You will learn a balance of both technical and soft skills. Some of these skills include using software to manage files and appointments, budgeting and purchasing office supplies, using best practices in customer service, and maintaining an efficient and positive office environment. Office administration coursework emphasizes keyboarding competency, word processing applications, grammar and editing techniques, file transcription, record management, and medical and legal terminology and office procedures. Upon completion of the program, you will be able to:
- evaluate and use appropriate oral and written communication for an office environment; this will include use of proper spelling, grammar, and solid sentence structure when speaking and writing business correspondence
- integrate computer applications to create professional deliverables; you will be expected to select appropriate software to produce documents, presentations, spreadsheets, and complete Internet research
- identify, differentiate, and assess the appropriate procedures to follow in your perspective office environment; this will include knowledge of the terminology used in the industry (e.g.. legal or medical) to properly create, format, and/or transcribe perspective documents
Graduates may apply for certification as a Certified Professional Secretary® (CPS®)/Certified Administrative Professional® (CAP®) through the International Association of Administrative Professionals (IAAP). Office administrators find careers in a variety of office settings, including medical coders, financial clerks, executive and administrative assistants, information clerks, and receptionists.
Why Choose Central Piedmont
Learn how to respond to the demands of a dynamic computerized workforce from our team of professional instructors. The office administration program hosts an annual Administrative Professionals’ Summit, where students attend to gain professional development, networking opportunities, and faculty insights into the career. You will also have the option to complete over 160 hours of hands-on work-based learning as credit towards your office administration degree.
Real World Education
At Central Piedmont, your education goes beyond what you learn in class. We offer numerous opportunities for you to enhance your learning — and to make friends, network, and pursue your passions — through clubs and organizations, sports, events and activities, leadership opportunities, job experience, volunteer experiences, visual and performing arts, and even international experiences.