Caseworker Training: NC FAST and DSS Human Services
Interested in helping others access resources they need? Human Services Specialists help individuals determine if they are eligible for benefits such as Food and Nutrition Services, Work First Family Assistance, and Medicaid. The starting salary for a Human Services Specialist is $31,900.* Prepare for a career in human services in just 16 weeks! Central Piedmont Community College is now offering an exciting program to prepare adults for a career in social services departments. The Caseworker Training program will be offered as a result of a partnership between the N.C. Department of Social Services and the state’s community college system.
What You Will Learn
You will learn the roles and responsibilities of an income maintenance caseworker:
- employability skills and keyboarding
- customer service and client interviewing
- NC FAST computer application
- time management and data collection
- interview practice and skills**
At the conclusion of the caseworker training, successful students can be granted an assessment for a Human Services Specialist Caseworker position at the Mecklenburg County Department of Social Services.
*Source: Mecklenburg County Department of Social Services.
Why Choose Central Piedmont
Central Piedmont's College and Career Readiness offers programs to develop students’ academic skills, earn a high school equivalency (GED or HiSET) or adult high school diploma, learn English as a second language (ESL), develop employability skills and participate in various work-based-learning experiences, or explore career and post-secondary educational opportunities. Many programs are free or at a very low cost for qualified participants.
Real World Education
At Central Piedmont, your education goes beyond what you learn in class. We offer numerous opportunities for you to enhance your learning — and to make friends, network, and pursue your passions — through clubs and organizations, sports, events and activities, leadership opportunities, job experience, volunteer experiences, visual and performing arts, and even international experiences.