Caseworker Training: NC FAST and DSS Human Services
Interested in helping others access resources they need? Prepare for a career in social services departments in just 16 weeks.
What You Will Learn
In-person instruction is on hold for this program. If you attended a program information session before April 2020, we will let you know when seats in this program are available again. Otherwise, please add your contact information to our contact list, and we will notify you when information sessions are available again.
Human services specialists help people determine if they are eligible for benefits such as Food and Nutrition Services, Work First Family Assistance, and Medicaid. In the caseworker training program, you will learn the roles and responsibilities of an income maintenance caseworker:
- employability skills and keyboarding
- customer service and client interviewing
- NC FAST computer application
- time management and data collection
- interview practice and skills
After you successfully complete the caseworker training, you can be granted an assessment for a human services specialist caseworker position at the Mecklenburg County Department of Social Services. The starting salary for a human services specialist is $31,900 (source: Mecklenburg County Department of Social Services).
Why Choose Central Piedmont
The Caseworker Training program is offered as a result of a partnership between the N.C. Department of Social Services and the state’s community college system. Central Piedmont's College and Career Readiness offers programs to develop students’ academic skills, earn a high school equivalency (GED or HiSET) or adult high school diploma, learn English as a second language (ESL), develop employability skills and participate in various work-based-learning experiences, or explore career and post-secondary educational opportunities. Many programs are free or at a very low cost for qualified participants.
Real World Education
At Central Piedmont, your education goes beyond what you learn in class. We offer numerous opportunities for you to enhance your learning — and to make friends, network, and pursue your passions — through clubs and organizations, sports, events and activities, leadership opportunities, job experience, volunteer experiences, visual and performing arts, and even international experiences.