Refund Policies

The refund policy is established by the North Carolina Community College System (NCCCS) and is subject to change without notice. Central Piedmont will apply this policy without exception.

When eligible for a refund for a payment made on a credit card, refunds will be issued to the credit card used for payment. All other curriculum students will receive refunds via BankMobile. All other Corporate and Continuing Education students will be refunded via check. Financial Aid refunds are issued via BankMobile.

Curriculum Course Refund Policy

The current refund policy allows a 100 percent refund of tuition paid for curriculum classes dropped prior to the first day of the academic term. A 75 percent refund is issued for curriculum classes dropped on or after the first day of the term through the 10 percent point of term. Tuition paid and applicable fees will be refunded 100 percent for classes canceled by the college.

Lab Fee, Student Activity Fee, CAPS Fee, Technology Fee, and Insurance

Appropriate fee amounts will be refunded if the class is canceled by the college or the student drops a class during the 100% refund period. Once the academic semester begins, student activity fees, technology fees, CAPS fees, lab fees, and student insurance are not refunded unless the class is canceled by the college.

Corporate and Continuing Education Refund Policy

Self-Supporting Classes (indicated by SS after the course description under the “refund” column) are eligible for a refund based on the following policy:

  • 100 percent of tuition paid will be refunded by the college if the student officially withdraws prior to the first day of the class
  • if you do not withdraw and do not attend, you are still responsible for payment
  • tuition will be refunded 100 percent for any classes canceled by the college

Occupational Extension Classes (indicated by OE after the course description under the “Refund” column) are eligible for a refund based on the following policy:

  • 100 percent of tuition paid will be refunded by the college if the student officially withdraws prior to the first day of the class
  • 75 percent of tuition paid will be refunded by the college if the student officially withdraws on or after the first day through the 10 percent point of the class
  • tuition will be refunded 100 percent for any class canceled by the college

Refund Methods

Curriculum refunds are issued according to the original payment method. Credit card payments will be refunded via credit card. All other curriculum refunds, including financial aid, will be issued via BankMobile.

Corporate and Continuing Education refunds are issued according to the original payment method. Credit card payments will be refunded via credit card. All other Corporate and Continuing Education refunds will be issued via check.

BankMobile

Central Piedmont has partnered with BankMobile Disbursements to deliver refunds. Students will select refund preferences using their assigned personal codes which will arrive in BankMobile's Refund Selection Kit. This kit will be sent in a bright green envelope to student addresses on file with Central Piedmont.

Upon receipt of refund selection kits:

  • visit RefundSelection.com
  • enter the Personal Code
  • select a refund preference:
    • electronic Deposit To Another Account
    • electronic Deposit To A BankMobile Vibe Account

Please note that the BankMobile debit card is NOT a credit card. The purpose of the debit card is to provide a more efficient way to issue refunds to students. Do not throw the card away if you chose the debit card as your refund selection. This card will be used for all refunds during your college career at Central Piedmont unless you elect to change your refund selection preference.

For more information, please visit the BankMobile website. If you have any questions regarding the BankMobile refund options, please contact BankMobile at 1.866.782.0821 or the Harper Campus cashiering office at 704.330.4414.

Review our institution's contract with BankMobile, a Division of Customer Bank.