Academic Advising

Academic Advising

Academic Advising plays an essential part in your success. Advisors helps new and current Central Piedmont students who are completing a degree, diploma, or certificate determine which courses you should you take next, when registration will start, and more.

How Advisors Can Help You


Learn more:

If you need additional assistance, please complete the advising support form.

Find an Advisor

When contacting an advisor, remember that faculty and staff are not available when the college is closed. For more information about an advisor, search by their last name in the employee e-directory.

  • Associate in Arts (A.A.), Associate in Science (A.S.) (Transfer) Student Advising

    • Check your unofficial transcript to see if you have completed 24 or more credits.
    • If you have completed 24 or more credits (excluding developmental math (DMA) or developmental reading and English (DRE), contact the Transfer Resource Center for advising.
    • If you have fewer than 24 credits, contact an advisor using the information on this page.
  • Associate in Applied Science, Associate in Engineering, and Associate in Fine Arts Students

    To look up who your advisor is in MyCollege:

    • Log in to MyCollege.
    • Click on "Student Services."
    • Click on "My Profile." Your assigned advisor's name should be listed on this page.
  • Students in Fully Online Programs

    If you are completing a fully online program, you will receive information on completing a pre-advising form after you attend orientation in order to get started with academic advising.

  • Healthcare Program Students

    If any of the following describe you, please contact Counseling Services for advising: 

    • current Central Piedmont student who wants to change from one pre-health program to another pre-health program
    • current Central Piedmont student who wants to change your current Central Piedmont program to a pre-health program
    • new to Central Piedmont and have transferred in credits from a previous college(s)

    Healthcare programs

  • Can't Find Your Advisor Information?

    You should also be able to find advisor information for your program on your program of study's page. If you are not assigned an advisor and are not in a pre-health, Associate in Arts, or Associate in Science program, please contact an advisor or counselor at your nearest campus, or contact advising support for assistance.

  • Making an Appointment

    To make the most of your time and ensure you are ready to meet with an advisor, review the following checklists:

    Current students should make an appointment:

    • in no later than September for fall terms
    • in no later than February for spring and summer terms

    It is recommended that you make an appointment early to avoid long waits and meeting with a general advisor or counselor (unless required). Add a note in your calendar to call/email to make an appointment with your assigned faculty advisor. 

    To make an appointment with an advisor or counselor, call the Advisement and Student Success Center for your campus. If this is the first time you've ever attended any college, call First Year Advising for information. Take note of college closings on the academic calendar, as student success services and other campus services are not available during these times. Please pay attention to the campus you select for your appointment.

    Walk-in times and appointment options vary by campus and may change due to other college or department operations — contact your desired campus to verify availability. Students experiencing a personal crisis will be seen by a counselor without an appointment. To cancel an appointment, you must contact the campus directly.

  • Online Advising

    If you are unable to come to a Central Piedmont campus, contact online advising. For advising, program changes, and other detailed questions, please complete the advising support form.

    Services that Online Advising Cannot Provide 

    Central Piedmont online advising cannot

    • Provide detailed information about which courses will transfer to other institutions' degrees, whether bachelor's, master's, or doctorate. We cannot advise on courses to take for programs other than a Central Piedmont degree, diploma, or certificate program.

      • If you are a visiting student, contact an academic advisor at your own college or university to find out which Central Piedmont courses will transfer back to fulfill your degree requirements.
      • If you are attempting to transfer courses you take at Central Piedmont to a North Carolina four-year college, contact the Transfer Resource Center
    • Provide semester-by-semester planning or counseling.
    • Verify that campus offices have received transcripts or other forms. When your transcript is received, you will receive an email notification in your Central Piedmont student email account.
    • Verify receipt of financial aid documents or discuss any inquiries regarding scholarships or any other type of aid. Visit Financial Aid for financial aid information.
    • Provide specialized counseling for visiting students, students with disabilities, transfer students, or students requiring mental health counseling. Contact Counseling Services, the Transfer Resource Center, or Disability Services as needed.
    • Assist with or verify state residency information.
    • Assist with a request if a course is full. There are no waitlists for any of our courses. Check payment dates to see if any sections open up or contact the instructor of the course to see if they will allow you in.
    • Discuss grade changes, assignments, or any other class-related issues/inquiries. Review course catalog policies and procedures for this information.
    • Assist with what courses are available. Log in to your MyCollege account to view up-to-date course offering information.
  • Visiting Students: Contacting Online Advising About Registration

    If you are a visiting or non- Central Piedmont degree-seeking student, complete the advising support form to contact online advising if:

    • you are unable to come to a Central Piedmont campus for advising
    • you are not using official transcripts to waive prerequisites for the Central Piedmont course(s) you wish to take and wish to request a registration override

    Before contacting online advising, review the "Services Online Advising Cannot Provide" section to ensure your inquiries are not addressed there. To avoid any delays in sending and receiving communication with online advising, please:

    • use your Central Piedmont email account
    • use the subject line "Visiting Student"
    • include all of the following in your message:
      • any questions you have
      • your 7-digit student ID number (available in your MyCollege account in 'My Educational Plan' under 'Academic Profile')
      • the Central Piedmont course number(s) for all Central Piedmont courses (e.g. ENG 111) for which you are attempting to register
      • the term you plan to take course(s) (fall, spring, or summer)
      • if you have already sent in official transcripts and received confirmation that Central Piedmont has received them, include "Official transcripts already sent and received."
      • if you are not using official transcripts to waive course prerequisites, review our placement test waiver guidelines and the visiting student documentation guidelines (PDF) and include in your message what you will be using to waive the course pre-requisites

    After contacting online advising, you will receive an email within 48 business with information about how and when to register for courses, books, paying for courses, getting a parking decal, getting a student ID, and more. Please make sure to read the email you receive from online advising thoroughly to find all the information you need, including how to contact various college areas as applicable.

About Academic Advising

  • Advising Model

    Terry O'Banion Model of Advising

    If, indeed, advising is viewed as part of a retention and student success strategy, it cannot be narrowly defined. At Central Piedmont, advising is viewed as an integrated, developmental process that contributes to a student’s total college performance. In that sense, advising helps students consider life goals, career goals, career opportunities, and deal with personal issues. To foster total student development, the college operates within the framework of an integrated counseling and advisement system which includes faculty, staff, academic advisors, counselors, and peer advisors. If the current literature on academic advising has one central theme, it is that of shared responsibility. The use of faculty, counselors, academic advisors, and peer advisors makes for a well-integrated advising system. The iCAN involves the academic and student development communities in collaborative ways to enhance student success. In addition, students are not just recipients of advice, but partners in the advising process. The iCAN is based on Terry O’Banion’s Model of Advising, which was introduced in 1972. However, the system is not linear in approach, but rather more fluid and integrated. Since community college students bring with them a constellation of needs, our approach to advising must be a developmental one. Consequently, there is a critical need for a collaborative effort of both academic and student development staff.

    The Original O'Banion Model

    In 1972, Dr. Terry O’Banion outlined a method of academic advising that incorporates five elements of the advising process. There are certain skills, knowledge, and attitudes required by the personnel who provide advising services for students for each element:

    1. exploration of life goals

      1. knowledge of student characteristics
      2. understanding of decision- making process
      3. knowledge of psychology and sociology
      4. skills in counseling techniques
      5. appreciation of individual differences
      6. belief in worth and dignity of all men
      7. belief that all have potential
    2. exploration of vocational goals
      1. need all skills mentioned under life goals, plus knowledge of vocational fields
      2. skill in interpretation of tests
      3. understanding of changing nature of work in society
      4. acceptance of all fields of work as worthy and dignified
    3. exploration of program choice
      1. knowledge of programs available in the college
      2. knowledge of requirements of programs (special entrance requirements, fees, time commitments)
      3. knowledge of university requirements for transfer programs
      4. knowledge of how others have performed in the program
      5. knowledge of follow-up success of those who have completed the program
    4. exploration of course choice
      1. knowledge of courses available
      2. knowledge of any special information regarding courses (pre-requisites, offered only in certain times, transferability, does the course meet graduation requirements?
      3. rules and regulations of the college regarding probation and suspension, limit on course load (academic and work limitations)
      4. knowledge of honors courses or remedial courses
    5. exploration of scheduling options
      1. knowledge of schedule
      2. knowledge of the systems of scheduling and changing the schedule
      3. knowledge of work and commuting requirements

    From "An Academic Advising Model" by Terry O’Banion, AAJC Journal, March, 1972.

  • Administration and Coordination

    Since the advising system is an integrated, developmental process, the chief administrative responsibilities rest jointly with the Vice-President for Instruction and the Vice-President for Enrollment and Student Services. The iCAN is based upon a matrix of policies, procedures, personnel, services, and publications that are coordinated on a college-wide basis by the Advisement Management Team.

  • Commitment to Advising

    Through an effective advising system, the college seeks to:

    1. Ensure that all students have access to reliable counseling and advising services.
    2. Provide students with timely performance data which enables them to make informed academic decisions.
    3. Provide on-going training and professional development activities for all persons involved in the advising process.
    4. Help each individual involved in the advising process to understand that each advising opportunity is a learning opportunity. Advising is teaching and each advisor has a responsibility to promote learning.
    5. Assist students in their personal, career, and intellectual development.
    6. Assist students in their consideration of career goals by relating their interests, abilities, skills and values to the world of work.
    7. Assist students in developing an educational action plan that correlates with their life goals and objectives.
    8. Assist students in developing decision-making skills and a sense of autonomy, and assist in proper assessment of progress toward established goals.
    9. Provide students with information on policies, procedures and programs of the college to increase their awareness of the wide range of services and educational opportunities available.
    10. Provide regular systematic evaluation of advising services and adjust or modify advising services based on these evaluations.

    Learn more about core values of academic advising on The Global Community for Academic Advisors (NACADA) website.