Business Continuity Planning

Business Continuity planning is a proactive approach to enhance our understanding of the connections between critical processes and how a disruption will impact those processes as well as the college. Through planning, we develop a Business Continuity Plan which includes a predetermined strategy outlining how the college will continue (or resume), restore and recover critical processes in the event of a business disruption.

Through this planning, we are able to look at a ‘snapshot’ of all the processes which the college performs annually and then link those processes to the resources required to perform those processes.  In order to capture this ‘snapshot’, we use the business impact analysis (BIA) process.

CPCC Enterprise-Wide Business Continuity Plan (BCP)

    Central Piedmont Community College (CPCC) is committed to business continuity management and the resilience of its campus operations. CPCC defines business continuity management as the implementation of plans and tools in response to the business impact analyses undertaken of its operational and administrative functions.

      The overriding objectives of the Business Continuity Plan (BCP) are to service the needs of CPCC’s students, employees, faculty, and the community to preserve value and ensure the safety of people. It will detail the CPCC overall response and recovery structure, departmental/ functional roles and responsibilities, and the resources required to minimize the impact of an unplanned or anticipated disruption to CPCC and its operations. Additionally, this document details the procedures that will be carried out by individual department/functions in the event of any disruption. The BCP also provides for training, exercising, and plan maintenance.

      The BCP is organized to allow one to quickly determine the appropriate actions and activities necessary to recover. It is a combination of checklists, reference documents, and training aids. The various recovery strategies and procedures should be reviewed and followed based on the circumstances of the incident and approved by the Core Emergency Response Support Group (CERSG).

        Frequently Asked Questions

        • What is Business Continuity?

          All businesses are threatened by unplanned disruptions to their operations. Business Continuity, at its core, is how CPCC will continue operating when our normal operating procedures are not possible.

          The primary objective of business continuity is to develop strategies to recover, resume, and maintain all critical business processes as quickly as possible in order to minimize the impact of a disruption on the college. Generally speaking, it is all about resiliency!

        • Why is Business Continuity important for CPCC and you?

          For most CPCC divisions and/or departments, service to our students and community would be impacted in the event that our critical processes and systems were disrupted for a period of time. Through business continuity planning and preparation, we are able to enhance both our capacity to maintain critical processes during a disruption as well as our capability to quickly resume business processes after a disruption. The goal of business continuity planning is to enable CPCC to continue our mission despite a disruption.

        • What is Business Continuity Planning?

          Business Continuity planning is a proactive approach to enhance our understanding of the connections between critical processes and how a disruption will impact those processes as well as the college. Through planning, we develop a Business Continuity Plan which includes a predetermined strategy outlining how the college will continue (or resume), restore and recover critical processes in the event of a business disruption.

        • How is a Business Continuity Plan developed?

          Through this planning, we are able to look at a ‘snapshot’ of all the processes which the college performs annually and then link those processes to the resources required to perform those processes. In order to capture this ‘snapshot’, we use the business impact analysis (BIA) process.

        • Why is BIA process important for CPCC and you?

          A business impact analysis is the first process of business continuity planning. Fundamentally, the business impact analysis allows us to learn how the college functions on a day-to-day basis—or during ‘business as usual’. The data collected during the BIA process allows us to analyze the potential risks (or vulnerabilities) to our critical processes as well as evaluate how a disruption could impact the college. We are then able to prioritize our critical processes and resources which can be utilized during recovery.  The key to the BIA process is found in the criticality prioritization of all functions and resources as they relate to the operations of the college.

        • What is a Business Impact Analysis (BIA)?

          During a business impact analysis (BIA), the impacts of a disruption on critical processes are identified. The BIA findings are intended to assist management in evaluating critical issues and determining priorities as well as enhance our understanding of the maximum amount of time critical processes can be inoperable.

        • How is a BIA completed?

          The first step involves gathering information. Business Continuity personnel reviews organizational charts, observes daily work flow, and interviews department managers and employees in order to identify critical processes and significant dependencies from an enterprise-wide perspective. Data collection methods include stakeholder interviews, BIA questionnaire forms, and workshops.

        • When is a process considered ‘critical’?

          Business continuity personnel work directly with departments to determine what they consider critical in the event that the department is affected by a business disruption.

          By asking questions such as “What would be considered the top essential and critical processes to carrying out the operations of the department?” and “If there was an interruption to the delivery of these critical processes, then what’s the impact to CPCC?”, we are able to not only identify the critical processes, but also link those process with the identified financial obligations, legal and regulatory obligations, damage to stakeholder relations, damage to reputation and actual cost to the college in regards to the impact of a disruption. This is how we determine the criticality of a process.