Emergency Communications

Keeping you safe and informed is one of the college’s top priorities. Central Piedmont has established a number of resources to connect our community with timely information in convenient formats.

Critical Alert

If there’s an emergency on campus or a closing due to inclement weather, wouldn’t you want to know? Central Piedmont has taken a multi-layered approach to emergency communications to ensure that the community is well informed in such an event.

  • Emergency Notifications

    All college emergency communications come from the Critical Alert emergency notification text messaging and direct phone call system, currently powered by Regroup.

    In the event of a campus emergency, Central Piedmont will send an email to your Central Piedmont email account. You may also opt in to receiving voice and/or text messages by registering your phone number in Regroup. If no one answers, Regroup leaves a message in your voicemail box. The system will also send messages to TTY/TDD devices. Regroup is extremely user-friendly and includes a variety of features:

    • directly update your contact information in the emergency notification system (cpcc.regroup.com)
    • control how you receive emergency notifications
    • customize your notifications
  • Other Communication Channels

    If you don't have a cell phone, emergency messages are sent via campus e-mail, on the Central Piedmont website, emergency information hotline (704.330.6888), and local media (including radio, TV, and online). Additional emergency communications are being developed continuously.

    Please note that ;in a crisis situation there are factors beyond our control. There is no total guarantee that you will receive Critical Alert notifications. The Critical Alert system is only one part of the college's notification plan. We encourage you to access all methods of communication provided by the college during a crisis situation.

  • Sign Up for Additional Critical Alert Messages

    You are automatically enrolled to receive emergency messages through your Central Piedmont email account. If you would like to also receive emergency notifications on your mobile phone, you must register your contact information each year:

    • Go to cpcc.regroup.com.
    • Log in with your Central Piedmont username and password.
    • To add text/call information, scroll down to the “Phone Numbers” section and look for the “+ Add New Phone Number” option after any existing phone numbers.
    • To delete an incorrect phone number, select the trash can icon to the right of it.
    • If your cell phone number changes, you will need to update your telephone number by logging into Regroup. If your carrier changes but your number stays the same, there is no need to re-register.

    Signing up is free. However, be aware of your individual cell phone plan's call and text messaging costs. The numbers you provide will remain confidential. Central Piedmont and Regroup will not release your numbers to third parties. This system will only be used in the event of a true emergency (such as an intruder, natural disaster, severe weather, or campus emergency) and/or a campus closing to send alert messages with pertinent information about the emergency situation and/or campus closure. To ensure that the system is working properly, you may also receive a test message each semester.

    If you have any questions about Regroup, please contact our Information Technology Services Help Desk at 704.330.5000 or helpdesk@cpcc.edu.

  • Stop Receiving Critical Alert Messages

    • You cannot opt out of Critical Alert notification emails sent to your Central Piedmont email account. This is because your college email is the college's official means of communicating with you.
    • If you would like to stop receiving Critical Alert messages to your phone, log in to cpcc.regroup.com and update your preferences.
    • If you are no longer with the college, or if your phone number is in our system by mistake and you would no longer like to receive Critical Alert messages, please email your request to helpdesk@cpcc.edu.


  • About

    Help us keep Central Piedmont safe! There might be a situation that you might not be able to talk on the phone. You can also send anonymous tips using your mobile phone using text2tip (video). Just like crime stoppers, you can send an anonymous message to let officers know about something that happened in the past or about something that might happen in the future.

  • How to Use Text2Tip

    To use Central Piedmont's text2tip service, simply text message “cpcctip” and your message to the number 67283. Standard text messaging charges may apply.

    Once your message is received, you will receive a confirmation. If you don't receive the confirmation message, treat it like a phone call that wasn't answered and send the message again or call us directly. Depending on the situation, the dispatcher may respond to you via text message to clarify any information needed. Though security can communicate with you, we do not receive your actual phone number. Your identity remains anonymous.

Critical Alert