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Information Technology – Technical Support

Build the skills you need to support systems, users, and networks.

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Associate in Applied Science
Outcome
Two Years
Duration
Hybrid
Learning Format
Central Campus, Cato Campus, Harris Campus, Levine Campus, Merancas Campus, Online
Location

Statistics

Evolving curriculum

Supporting networks and resolving issues is critical to business functions, which is why our curriculum evolves to ensure the latest support strategies and methodologies are available to students.

Learn

Build your skills in customer servers, PC hardware repair and support, and service desk operations.

Experience

Hands-on learning helps you gain real world experience with internships and work-based learning opportunities.

Certification prep

Courses will prepare you for industry certification exams, giving you a competitive edge in the job market.

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About the programs

About the Information Technology – Technical Support program

Every organization runs on technology—and IT technical support professionals are the people who keep it running.

In this hands-on program you’ll learn to set up, secure, troubleshoot, and support computers, networks, Windows and Linux systems, virtualization, and cloud services. You’ll also build the user-support and professional skills that make great support teams, graduating ready to be the person coworkers and customers count on when it matters most.

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What you'll learn

Career Outlook for Information Technology – Technical Support

This Career Outlook combines extensive labor market data to help you evaluate the careers that match your strengths and interests, and where those careers are thriving. Please explore the national, state, and regional data, as you compare the careers related to Information Technology – Technical Support.

Geographic Region

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Region CHARLOTTE, NC
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Occupations

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Frequently asked questions

Employers value people who can both manage projects and provide care for those people needing IT support. The U.S. Bureau of Labor Statistics projects data, analytics, and project management roles to grow much faster than average through the decade, with strong demand across every industry. Your degree can open doors to roles like Help Desk Technician, Desktop Support Specialist, IT Support Technician, Systems Support Analyst and Technical Support Engineer.

Central Piedmont is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees.
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