Graduates are prepared for entry-level caseworker roles, with local starting salaries averaging $31,900.
Successful graduates are granted an assessment interview with the Mecklenburg County Department of Social Services and receive credit for one year of work experience.
Tuition waivers are available for students who are currently unemployed, have received a layoff notice, or meet specific income guidelines.
Learn to use the North Carolina Families Accessing Services through Technology system — the primary tool used by caseworkers statewide to manage client data and benefits.
This intensive two-phase training program is a collaborative effort between the North Carolina Department of Social Services and the community college system.
Attend a mandatory information/orientation session, typically held one month before classes begin. No RSVP is required.
Phase one costs approximately $208 (including books and exams), and Phase two costs approximately $157. However, many students qualify for full tuition waivers.
New sessions start every eight weeks. Classes typically meet on Monday/Wednesday or Tuesday/Thursday, 1–4 p.m. or 6–9 p.m.
Each phase has a 48-hour course split into multiple three-hour classes. Attendance is critical; missing more than four sessions in Phase 1 will disqualify you from moving to the next phase.
