Technology Acquisition

IT Services is engaged in a continual process of equipment distribution, replacement, and upgrade. The minimum standards to which ITS is committed include a replacement cycle for machines more than four years old for faculty and staff, and three years old for student use. New equipment is distributed in accordance with the college's mission, first for student use, then for instruction, and finally to administration.

Equipment Consultation and Support

ITS provides consultation services to help you determine technology solutions appropriate for your needs. If you have any questions please direct them to the ITS Help Desk. Contact the ITS Help Desk for equipment installation, repair, or assistance in selecting or purchasing equipment. Please contact ITS before purchasing any equipment that is not listed on our equipment standards.  Any non-standard equipment purchased that is not compatible with our standard configuration will not be supported.

Equipment Acquisition

Requests for new technology are handled through the annual technology planning process. The annual technology equipment planning process is open year-round to identify needs and plan for equipment and services at all college campuses. Purchases which cost less than $500.00 per unit are not considered for technology planning and must be purchased by the respective departments. Items over $500.00 may also be purchased with departmental funds provided enough funds are available. The deadline for items to be considered for the 2019-2020 fiscal year is Tuesday, April 30, 2019 at 5 p.m. Requests entered after this date may be considered.

  • Technology Planning Process and System

    Requests entered in the online technology planning system at services.cpcc.edu/techplan are routinely reviewed and analyzed for suitable solutions, resource needs and costs.  With our ever-increasing demand for new technologies it is important that we are provided adequate time to research the hardware, software and infrastructure requirements of each request.

    Information Technology Services staff is available by request to meet with department and division heads to assist and review all needs identified through this process. Please contact the Central Piedmont ITS Helpdesk  to generate a service request that will be assigned to our technology planning team to schedule a discussion.

  • Technology Request Submission Guidelines

    Items to consider for inclusion in your requests:

    • computer needs for expansion of existing facilities, e.g. new labs, new smart or computer classrooms
    • hardware and/or software for new projects and initiatives

    Each request should contain items for one location/room only.

    Items to exclude:

    • Requests from previous fiscal years that were not fulfilled but are still desired do not need to be re-entered into the system. ITS will follow up on an individual basis to confirm if the request is still a necessary need. The status of last year’s requests may be reviewed at the Technology Planning website.
    • Replacement of existing desktop computer and projector equipment. All computers and projectors are on a prescribed refresh cycle depending upon changes in technology and functional requirements. Laptop computers acquired through grants or other self- supporting funds are not included in this process.
    • High-speed laser printers:  A few trends in this area have driven our approach. Personal printers, even though less expensive to acquire (<$500), have a higher per page cost and environmental impact. High speed printers have converged with copiers and scanners into multi-function devices. The college acquires multi-function devices for placement in almost every office cluster as existing equipment is replaced. Scanning is at no cost, but printing and copying is subject to chargeback by College Printing Services. All network printers are also being moved to the staff or student print accounting system. Maintenance contracts and supplies (toner, paper) for all of these devices is supported by College Printing Services. Departments are encouraged to keep the per page chargeback costs in mind during the budget preparation cycles.
    • Equipment for new positions: This is already planned for. Departments are asked to place “new position” equipment requests at the start of the hiring process. Please note that “new employees” filling an existing or vacant position normally inherit offices and equipment that was in use by the previous person in the position.
    • Peripherals: Departments are requested to acquire peripherals like CD or DVD burners, personal scanners, LCD monitors, additional computer memory, and digital cameras using their supplies budgets. The ITS website lists recommended products, recent prices, and vendors for these items.
  • Technology Plan Timeline

    2019 — 2020 Technology Planning Timeline

    • announcement broadcast to the college community: March 4, 2019 — April 30, 2019
    • departments to submit new requests by 5 p.m. on: April 30, 2019
    • manager approval deadline: May 17, 2019
    • analyze requests to develop a clear understanding of what is being asked for and categorize by fund type (equipment, software, services, etc.): January 14, 2019 — June 14, 2019
    • price each request through quotations (as necessary): January 14, 2019 — August 1, 2019
    • requests to the VP’s for their prioritization: TBD
    • return of VP prioritized requests: TBD
    • consolidate VP prioritization in the overall plan: TBD
    • summarize the plan with funds needed for each priority level by VP: TBD
    • present the complete plan to the cabinet and obtain funding approval: TBD
    • classify procurement method (state contract, p-card, bid) for each funded request: TBD
    • start Procurement: TBD
    • complete procurement and invoice payment: TBD
    • complete deployment: TBD

Equipment Standards

To ensure compatibility with existing technology, standards and recommendations are provided. When your equipment arrives, contact ITS to schedule the installation of your new equipment. Please select from the following equipment standards when planning purchases. If your technology needs are not met by these items, an appointment can be made for consultation on purchases by contacting the ITS Help Desk.

Vendors

The following are ITS-approved vendors for technology products. Please contact ITS before purchasing any equipment that is not listed on our equipment standards. Any non-standard equipment purchased that is not compatible with our standard configuration will not be supported. To obtain help with the purchase of technology equipment, please contact the ITS Help Desk.

Equipment Discounts

  • Apple Discounts

  • Dell Discounts

    Discounts are available to students through the Dell University store. Use the Central Piedmont member ID US122107236 to take advantage of this discount.

  • HP Discounts

    HP has teamed up with Central Piedmont to offer you the opportunity to purchase award-winning HP and Compaq consumer products at discounted prices. As an HP Academy customer, you can take advantage of exclusive education discounts and HP Academy-only deals (typically up to 10% below starting price). Look for the HP Academy tag throughout the store to see your member savings.

    The HP Academy is currently available to:

    • current or incoming students attending Central Piedmont or its satellite campuses, residing in the United States
    • parents of current or incoming students, residing in the United States
    • United States faculty and staff, including personnel on approved disability, medical, military, or personal leaves of absence
    • alumni of Central Piedmont living in the continental United States

    HP offers you two ways to select and purchase your HP consumer products:

    1. online at the HP Academy Store:

    2. by phone:
      • Call 1.800.632.8251 to order by phone, 8:30 a.m. to 2 a.m. EST, seven days a week.
      • Identify yourself as a student/parent/educator at Central Piedmont Community College.

    HP wants your shopping experience to be quick and easy. If you have questions or feedback about HP Academy, please call 1.800.632.8251. Their contact center is open from 7 a.m. to 2 a.m. (EST), Monday through Friday, and 8 a.m. to 11 p.m. (EST) on Saturday and Sunday. For technical product support please call 1.800.HP.INVENT.

  • Sprint Discount Program

    We are pleased to announce that Central Piedmont is part of the Sprint Discount Program and offers discounts for employees. Employees receive 18% off select Sprint plans courtesy of the MiCTA GPO, using CorpID GMCTA_ZZZ.

    To shop, Central Piedmont employees may visit sprint.com/save, enter their Central Piedmont employee email address (ending in cpcc.edu), and they will receive an email with a special link to shop online. Central Piedmont employees may also visit their local Sprint store or shop via Sprint telesales at 866.639.8354.

    Existing Central Piedmont Sprint customers that need their Sprint Central Piedmont discount added may visit sprint.com/verify either on their computer or smart device. They should enter their cpcc.edu email address and Sprint will immediately send an email to the employee. The Central Piedmont employee should open the email and click the verification link by the date provided.