Central Piedmont is held to security standards developed by the state of North Carolina, the federal government, and private agencies to help insure our student’s and staff’s personal data remains private. These policies align us with these standards and those set by the PCI (Payment Card Industry).
Password complexity requirements:
- Your password must be at least 8 characters.
- It must contain at least one number, one capital letter, and one lowercase letter.
- It cannot be the same as any of your 6 previous passwords.
- Your password must be changed every 90 days.
- Finally, your password can only be changed once per day.
You will be notified in two ways when your password is about to expire:
- Starting at 14 days prior to password expiration, you will receive notification from your college computer telling you when your password will expire and if you would like to change it.
- Starting at 14 days prior to password expiration, you will receive an automated email from the helpdesk telling you when your password will expire and steps to take to change your password.
From anywhere with an internet connection, you can go to Central Piedmont's Outlook Web Access (OWA) and select ‘Change Password’ on the left hand column. You can also update your password by navigating to Central Piedmont login and selecting Manage Account. After clicking Manage Account login using your employee credentials and click on the “Password – Change Your Password” link to update your password. Remember that your mobile device stores your Central Piedmont password. You must change the password stored on the mobile device(s) anytime your password is changed. If you have your email setup on a smart device and have not yet updated it with the new password, this device may be trying to sync using your old credentials. After 3 unsuccessful attempts, the 15-minute lockout is triggered. To resolve this, update the password on your smart device.
If your password expires, you will need to contact the ITS Help Desk for assistance with resetting your password. Be prepared to answer your security questions or be able to provide proof of who you are.