In light of COVID-19 health directive clarifications now provided by the Mecklenburg County Public Health Department -- and adhering to our stringent pandemic safety protocols -- Central Piedmont will move some career and technical education classes back to on-campus, in-person delivery as of January 14. Check your student email for details.
Class sections that began the semester as online or hybrid will continue online until Feb. 2, at which time the college will provide further guidance. Students with questions about the mode of their classes – online or on-campus – should contact their instructors directly and check Blackboard.
Extra Login Security with Duo
Help safeguard student success by securing your account with Duo today.
We all sometimes have trouble coming up with and remembering secure passwords. Duo is a multi-factor authentication app that helps make your account more secure by making it more difficult for anyone but you to access it, even if they have guessed your unique, random, secret password ("Winter2020!"). Duo sends a notification to your device (such as your smartphone) to confirm your identity after you enter your username and password.
Duo is currently only available to employees, but ITS is looking into making this available to students soon.
How to Get and Use Duo: Enroll a Device
Duo is not required for most employees yet. While we plan to eventually get all faculty and staff enrolled in Duo, we think that a gradual, staged release is best. If you have access to sensitive information or administrative mission-critical systems, you are especially encouraged to enroll in Duo now. Some areas of ITS have been or will be required to enroll. Duo will only prompt you when logging in to certain resources, such as email and the Cloud.
Setting up a smartphone or other personal device to use Duo to verify your identity is quick:
- Go to duo.cpcc.edu and select “Start Setup.”
- Choose the device you want to use to verify your identity when you log in.
- Continue following the instructions to set up your device. This includes installing the Duo app to the device you want to enroll. The requirements to install and run the Duo Mobile app depend on your device type:
- You will receive an “Enrollment Successful” message when done. Select “Dismiss.”
- Choose what you want Duo to do by default when you login (e.g., automatically send your device a push notification).
If you don’t want to use a personal device or don’t have a smartphone, you can request a device from ITS to use with Duo (limit one per employee). Contact the ITS Help Desk to learn more.
You cannot use another multi-factor authentication app instead of Duo — apps like Authy, Google Authenticator, and 1Password are not compatible with Duo-protected services.
How Many Devices to Enroll
ITS recommends that you enroll at least one extra device as a backup for recovery purposes if your primary device is lost, broken, stolen, or otherwise inaccessible to you. An old smartphone works great as a backup; your work phone’s extension is a decent alternative. Landlines and SMS-only devices will only help you recover access to the Duo site if you lose access; you cannot use a landline or SMS-only device as your enrolled device for regular Duo use.
The number of devices you enroll beyond this depends on how you personally like to work with technology. You may want to enroll additional devices for convenience or to fit the way you work. For example, if you already use a universal 2nd factor ("U2F") hardware device for your personal accounts, you can enroll it with Duo and access most Central Piedmont resources the same way.