Frequently Asked Questions

  1. What are the career opportunities in Office Administration?
    Office environments are continually changing, creating a demand for highly skilled administrative assistants that can ensure office operations run smoothly and effectively.

    According to the U.S. Bureau of Labor Statistics the demand is real; the administrative assistant field is expected to see an increase of 362,000 new jobs between now and 2016.

    With a specialized associate degree, diploma and certificate in Office Administration from CPCC, you can gain the skills and confidence needed to pursue such high demand careers as:

    Office Administrative Assistant*
    Projected employment growth: 9%
    Median salary: $27,450

    Executive Assistant*
    Projected employment growth: 15%
    Median salary:  $37,240

    * Data courtesy of U.S. Bureau of Labor Statistics

  2. How do I get started...

    1. Complete a CPCC Application for Admissions
    2. Submit high school transcript and any college transcripts
    3. Take required placement test to determine placement in English (ENG) and mathematics (MAT) course.
    4. Meet with a Counselor to check course descriptions to determine course prerequisites or co requisites
    5. Register for appropriate classes.

  3. Where can I get assistance with choosing my classes?

    Each student is assigned an academic advisor, who is a resource person able to direct a student through the college experience. Each semester, students must have a pre-registration meeting with their assigned academic advisor to discuss and plan course selections for their programs. In addition, regular sessions should be scheduled.

  4. Who is my faculty advisor?

    Each student is assigned a faculty advisor for your program of study. The faculty advisor will help choose appropriate courses and guide the student through program planning. Students can find out who their academic advisor is by logging into My College and look under My Profile or by clicking on the following link

  5. Can I change my program of study?
    Students who want to change their programs need to make an appointment with a counselor or academic advisor at any campus before registration begins.

  6. How and when can I add or drop classes?
    Each semester, the first week is designated as a drop/add period. Students may go to My College to complete this process or forms are available from registration on each campus.
    Attendance without enrolling or failure to attend a class does not constitute drop/add; you must complete the procedure.

  7. How do I withdraw from a class already in progress?
    Students may withdraw from a course and be assigned a grade of "W" during a specified period each semester. To receive a "W" grade a student must withdraw before the last day posted of the academic term. Final dates for withdrawing from a course will be announced on the CPCC website and in CPCC’s Class listing schedule. Students may go to My College or complete a withdrawal form available at the registration center at each campus.

    Caution! Failure to attend a course does not constitute formal withdrawal. A student who does not complete the Drop/Add or Withdrawal procedure will be assigned the grade of "F" for enrolled courses in which he/she did not attend.

  8. Where is your department located?
    We are located on the Central Campus in the IT Building, Suite 4100.

  9. I'm looking for a Professor's (Faculty, Staff) phone numbers and room location...where should I go?
    Please reference the Faculty and Staff e-directory.

  10. Can I test out of classes offered by Office Administration (formerly Office Systems Technology)?
    Yes, Student must show convincing evidence of special aptitude or knowledge of the course material. A written, oral, and/or performance examination will be developed and administered by an instructor of the course. Contact your program advisor for more information. Test out course are listed below:
    ACC 110
    OST 131
    OST 136
    OST 16

  11. When and where is Credit by Examination given?
    Credit by exams are administered one week prior to the start of the semester. Please see the exam schedule for the exact dates and times.

  12. What topics will be covered on the test?
    Click the links below for a PDF file.
    Click here for the link to the study guide for OST131 Credit by Exam
    Click here for the link to the study guide for OST136 Credit by Exam
    Click here for the link to the study guide for ACC110 Ten-Key Skills

  13. What times are available for the computer labs?
    Please reference the link below for hours and location of student computer labs.
    Computer lab hours

  14. What certificates, diplomas or degrees does the Office Administration (formerly Office Systems Technology) area offer?

  15. How long will it take to complete my degree?
    It depends whether the student is full time or part-time. Students may choose to work on shorter-term certificates or diplomas, and then, apply those credits to degrees.

  16. What degree will I receive upon completion of the program?
    Associate in Applied Science.

  17. What grading system is used at Central Piedmont Community College?
    Different grading scales are used by different divisions. Be sure to check the syllabus for the course or ask your instructor for his/her grading scale.

  18. Are credits from other colleges accepted?
    Yes, CPCC accepts credits from any regionally accredited institution. Note: You must have an official Transcript sent to CPCC for evaluation.

You will receive email notification once the evaluation is complete; in the meantime you may periodically   check your online transcript for transfer credit at  If registration prior to the   evaluation is an issue, you may see a Counselor or Academic Advisor at any campus about granting prerequisite permission(s).

19. I am looking for information on a specific course…where should I go?


20. Who are the personnel in Office Administration (formerly Office Systems Technology)?

click on the following link: Staff Directory

21. I cannot find my technical electives in the catalog or online schedule. Have the course numbers changed?
Yes, the following course numbers have changed.

Old Prefix

New Prefix

CIS 120

CTS 130

CIS 112

CTS 112

CIS 154

DBA 112

CIS 172

WEB 110