Services for Employees

Services for Employees

The following is a list of services available to each employee. To request new service or make changes to an existing service, please submit a service request via an email sent to the ITS Help Desk. For assistance with or questions about a service, visit the ITS Help Desk webpage.

Please visit the ITS Web Forms Page to request access for services not listed on this page.


  • Astra Web Client
    Access Astra Web Client online room scheduling information via your browser.
  • Computer Desktop/Laptop
    All full-time employees are provided a desktop computer with a employee base image. Learn more about the provided equipment.
  • Document Imaging- ImageNow
    ImageNow is the electronic document storage system for CPCC. Select this link to access the system.
  • E-Directory
    Online Searchable Directory of Faculty, Staff, and Department contact information.
  • E-Directory Administration
    Department liaisons can manage the E-directory listings for their department's employees.
  • E-mail
    Can be accessed on your desktop using MS Outlook, or from anywhere on the internet using Webmail.
    • Outlook Web Access
      Access your college e-mail from any internet-connected computer using a web browser
      • PLEASE NOTE: If you have been migrated to the new Exchange Server you will need to visit owa13.cpcc.edu to access your email through OWA.
    • Managing Your Mailbox
      Information regarding email quotas and how to manage your employee mailbox
    • Retiree E-mail Accounts - Under Construction
      Policy and procedures for CPCC retiree email
    • Online Archive and Email Security
      Information regarding online email archive and email security (SPAM)
      For older emails, please check our Postini login.
      • PLEASE NOTE: You will need to log out of any personal Google accounts when checking your Online Archive.

  • Employee Print Management
    Access this system to manage your employee's print account and balances. This can only be accessed by print liaisons for their departments.
  • Employee Profile Manager Tool
    You can upload your picture, add links to your favorite web sites, list your responsibilities, educational background and experience, publications, and other information you would like to share about yourself.
  • Equipment / Technology Planning & Consultation
    ITS provides consultation services to help you determine technology solutions appropriate for your needs in the office, classroom, or lab.
  • Informer
    Entrinsik Informer is a reporting tool used to extract information from
    the Colleague system.
  • LearnerWeb
    Look up and sign up for Professional Development Training Sessions.
  • Multi-Function Printers (MFPs)
    Find out information about multi-function printers including who to contact for support/supplies, what abilities they have, and how printing is managed through these devices.
  • Network Accounts
    Each employee (full or part time) is required to have a network userid and password which is used to access the CPCC network and online services, including the college e-mail system, shared network drives, individual network storage, and any specialized access needed for specific positions.
  • Network Account Management Tool
    With this online tool you can: Change your password,
    set your Secret Questions, see your MFP Print Account PIN# and Balance.
  • Remote Access
    Files, email, and computer services can all be accessed remotely via Citrix and Outlook Web Access.
  • Reports to Web
    Distributed Student Information System Reporting Tool .
  • Sharepoint
    Web-based information sharing software for college teams. Collaboration and team communication tools that integrate with Microsoft Office applications to make file sharing easy.
  • Software Acquisition
    Find out how to get access to Microsoft software packages for a discounted price.
  • WebAdvisor/WebEmployee
    Online tool to manage your relationship with the college. Access your employee leave balance, etc.
  • Webspace for Employees
    Using your U-Drive, you can you can host publicly available web pages via people.cpcc.edu.
  • Video Conferencing
    Information Technology Services has a video conferencing solution that may be used by faculty and staff.
  • Wireless Network
    Information about CPCC's wireless networks