Training and Development

Business Competencies

Knowledge is power. Give that power to your employees with classes in target areas, including effective business writing, time management and financial acumen. These and  many more topics can be customized to your business model and specific situation.

Computer Technology
Reduce turnaround time, increase productivity and cost efficiency by training your staff on the latest software technology features. Our corporate training programs are designed to build classes around the roles and functions of your associates to promote optimum learning and utilization of the software. Products we offer include: Microsoft®, Adobe®, and Autodesk®.

Customer Service
It can cost five times more to buy new customers than retain existing ones. Source: TARP
Oftentimes, customer service is the first impression of an organization. Are your representatives equipped to effectively solve problems and retain customers? Our classes can be delivered in a blended learning format which means less time off the phones while acquiring the skills to delight your customers and grow your business.

Engineering Technologies

Advisors for CPCC's Corporate Learning Center, in collaboration with the Integrated Systems Technology (IST) Instructors, will work with each client to assess their needs and recommend a customized solution, using the comprehensive training approach offered by the IST Lab. Training is available with convenient scheduling for the client.

Leadership and Management

Accountability at all levels. From individual contributors to middle management, our courses prepare informal and first-time leaders and provide refresher skills for current leaders. Learn proven methodologies for conflict resolution, performance discussions and taking your team to the next level.

Do more with less. Our expert instructors help your employees learn to be more effective by using proven tools and techniques applied to your actual business environment. From an overview on Lean to the execution of a Kaizen event, employees will learn how to increase the efficiency of your organization. Interested in certification? We offer programs in Project Management, Business Analysis, Lean Enterprise and Six Sigma. Download the Process Improvement Brochure (PDF).

Small Business Center
The Small Business Center (SBC) is part of the statewide Small Business Center Network, a community college-funded initiative with a vision to foster and support entrepreneurship, small business, and economic development in local communities across the state. Whether you're a budding entrepreneur or an experienced business pro, you will find CPCC's Small Business Center to be the premier resource for small businesses in Mecklenburg County.

Supply Chain and Logistics
CPCC has many courses and professional credentials to help you and your organization achieve excellence in the people and processes that move products to customers worldwide. Download the Supply Chain and Logistics Training Guide (PDF) or call 704.330.4660 to learn more.

Email corporate.learning@cpcc.edu or call us at 704.330.4660.