Navigating Beyond Conflict

Conflict prevents people from getting along, and in turn, reaching individual and collective goals. Often, we do not understand where the other person is coming from and it creates unnecessary tensions because we haven’t been given the tools to handle what can be an uncomfortable and unproductive ongoing situation.

Individuals need to know how to effectively navigate beyond conflict to prevent damage from occurring. Students learn how to recognize the warning signs of conflict and take action to prevent situations from escalating or to work out the conflict if it does escalate. This allows them to mitigate any negative impact, thus reducing the cost of conflict and improving business results.
View the course outline: DDI 8015

Course schedule for dates, times and locations

Call 704.330.4223 or visit our online registration to enroll in this course.

• Communicating with Impact
• Generations in the Workplace: Leveraging Age Diversity