2007-2008 Accomplishments

College Accomplishments 2007-2008

Student Success

Ensure student success by all employees
assuming collective responsibility for placing
the needs of learners first.

  • CPCC certified 1,088 associate degree and 86 diploma graduates, 472 recipients of certificates, and 351 Adult High School graduates.
  • Advertising & Design students developed communication projects that could be applied to real-world situations which focused around the theme “Change the World.”
  • Foreign Languages and Academic English as a Second Language (ESL) offered Spanish for Healthcare Professionals and Spanish for Construction online.
  • Foreign Languages and Academic ESL continued offering Spanish for Teachers and School Personnel through Corporate and Continuing Education (CCE).
  • English, Reading, and Humanities customized ENG 090 and 090A and RED 090 for the Early Childhood Program with funding by Smart Start.
  • English, Reading, and Humanities developed and offered JOU 216 as part of its new pre- major in Mass Communication/Journalism.
  • Public Safety curriculum worked with the College’s recruitment and marketing departments to increase community awareness of public safety-related programs, degrees, and certificates.
  • Fire Protection Program developed a comprehensive strategic plan for recruiting and retaining program students.
  • Transport Systems Programs have joined with Career Services to help students update résumés and job interviewing skills to enter the workforce and have worked with Co-op to develop new business relationships.
  • Automotive Technology developed a promotional DVD that gives an overview of the Automotive Program and created a website with the Hendrick Automotive Group to interview qualified students to find job placement with Hendrick dealers.
  • The Geospatial Technology Program created two advanced certificates, Geodetic Specialist and Land Records Specialist, and new diplomas in Geography, Geographic Information Science, and Geomatics.
  • Sciences provided new training in biotechnology to support the emerging biotech industry in the Charlotte region.
  • Sciences worked on a grant proposal with UNC Charlotte to develop nanotechnology learning opportunities for CPCC faculty and students in this emerging branch of science.
  • Professional Development piloted a project with the English, Reading, and Humanities Division providing students with oral feedback in written assignments through the use of digital voice recorders, including training sessions on pedagogical issues.
  • Library Services incorporated the classroom performance system “Clickers” into library instruction classes to engage students in active and problem-based learning activities.
  • Library Services purchased and implemented a federated search engine to improve the visibility of print and electronic library resources and to enhance search capabilities.
  • Library Services used technology (tutorials, laptops, wireless) to engage in marketing and outreach activities to increase student awareness and use of library resources. Supported by an Innovation Grant, librarians spend six hours per week providing outreach reference service at the Central Campus Bojangles’.
  • CPCC Press published American Sign Language lab books for ASL 181 and ASL 182.
  • The Surgical Technology Program obtained a state-of-the-art simulation teaching lab that allows students to learn and practice clinical skills in a safe, realistic surgical environment.
  • Cardiovascular Technology Program provided interactive cath-lab simulation for students to achieve “hands-on” skill development for lab objective competencies on campus.
  • Nursing Program doubled the number of graduates in 2007.
  • The Early Childhood Department worked with the ESL Department to explore ways to meet the needs of our ESL students.
  • Business Administration Division offered BUS 139 Entrepreneurship I as a required part of the A25120 Business Administration curriculum.
  • Foreign Languages and Academic ESL added course prerequisites to FRE 111, GER 111, and SPA 111 in order to participate in a prerequisite pilot recommended by the Retention Committee.
  • Presentation U. developed and delivered a self-study class in technology for all ACA 118 students.
  • Academic/College Success Skills (ACA) created liaisons and developed curriculum activities with the following CPCC resources: Career Services, Counseling and Advising, Learning Communities, Service Learning, Library Services, Academic Learning Center, Student Life, and Security.
  • ACA increased online offerings by 100% in 2007-2008.
  • Human Resource Development held a seminar conducted by Arthur Clark, in collaboration with the educational division of the Department of Corrections, designed to help students with criminal records in their job searches.
  • Arts and Communication Division faculty are now using digital technology as an assessment tool to facilitate learning and improve student success in communication classes.
  • The Math Division enrolled 125 students in Fast Track courses allowing 70% of the students to advance at least one level after this intensive review.
  • The Math Division faculty tutored 25 hours a week for the Academic Learning Center, providing tutoring by full-time math instructors on all six campuses.
  • Financial Services Institute had two new CCE courses, Understanding Credit and Mortgage Fraud, approved by the NC Commissioner of Banks.
  • Finance and Administrative Services worked with a third-party vendor, Twenty-Three, Inc., to review student accounts receivable issues, including balance irregularities connected with financial aid.
  • Facilities Services provided routine and preventive maintenance and housekeeping for facilities within the established response periods in the User Guide at least 80% of the time.
  • ITS-Technical Services developed and implemented a pilot design of a mobile smart classroom solution that will provide features similar to a fixed facility.
  • ITS-Administrative Information Services (AIS) upgraded the current single sign-on system to provide improved and easier services for students.
  • ITS-AIS developed and implemented a new version of online syllabi.
  • ITS-AIS upgraded Online Chat v2.0 for Counseling and Advising; then developed and deployed it through iCAN (Integrated Counseling and Advisement Network) on schedule.
  • CPCC’s television team produced 82 new 30-minute feature shows and 218 promotional spots and launched the new Trail of History show.
  • CPCC Today, an e-newsletter to students that bundles important information to help students stay informed, was introduced.
  • Enrollment and Student Services (ESS) implemented the CPCC Care Team to improve communication regarding student behavioral issues through collaboration of ESS professionals, faculty, administration, and security.
  • ESS opened Student Success Centers at the North and Harris Campuses.
  • ESS expanded Academic Learning Center services at area campuses to include tutoring in math and English at each area campus.
  • ESS implemented an online, interactive College- Level Examination Program registration form.
  • ESS developed the Student Services Collaboration Team to support the Cato Middle College High School Program.
  • ESS developed the Multi-Campus Council to strengthen student services at all campuses.
  • The Retention Committee implemented the new 35% withdrawal policy that is designed to encourage student persistence.
  • Title III staff converted the Student Success faculty training series to online delivery and instituted a new study skills inventory.
  • ESS provided the opportunity for deaf- blind students to participate in the Student Government Association (SGA) and Student Life.
  • ESS installed a grade point average (GPA) calculator on the Graduation Office website and developed a GPA calculation worksheet to assist students in calculating their current and projected GPAs.
  • ESS established Call Center processes and policies to perform automated calls to students for follow- up purposes.
  • Family Resource Center was visited by a total of 2,332 students, 1,400 students participated in awareness presentations, 4,069 in drop-in events, and 406 students participated in Lunch & Learn Programs.
  • The Central Campus Transfer Resource Center assisted 5,397 students, and a Transfer Resource Center was opened at Levine Campus.
  • Disability Services Department facilitated the Walk a Mile in My Shoes, a three-day event attended by 530 people.
  • Marketing Services developed an Annual Report to the Community, which was distributed to CPCC employees and to the community through The Charlotte Observer.
  • CPCC held a Free College Day in November to increase awareness of the depth and breadth of services the College offers. Sixty free classes were offered and more than 650 community members attended the event.
  • Marketing Services developed an image ad campaign to promote the College at a high level through a series of newspaper and magazine ads and radio and TV spots.
  • Marketing Services completed 1,679 projects from June 2007 to June 2008; distributed more than 125 press releases to local, regional, and national media; and had 325 articles appear in media outlets.
  • Marketing Services developed and implemented registration advertising campaigns using the geospatial technology (GIS) system to create targeted marketing campaigns to key audiences.
  • Marketing Services ran a direct mail campaign for the Engineering Program targeted to key households resulting in a 30% enrollment increase for fall term.
  • Marketing Services developed and implemented a comprehensive marketing/public relations plan for the second annual ArtsFest at CPCC.
  • Marketing Services developed a new Economic Development brochure to communicate the impact of CPCC on the business community and on economic growth.
  • The Learning College Steering Committee and Professional Development received a North Carolina Community College System (NCCCS) grant to host ten speakers who addressed CPCC’s core competency initiatives.
  • The Retention Committee worked to address the performance of CPCC transfer students and recommended actions based on an assessment of strategies at colleges that have been successful.
  • CPCC introduced the priority registration process for current students to assist in completing their program.

 

Organizational & Professional
Development

  • Foster an organizational culture that makes learning the primary value in every action of the College.
  • CPCC conducted a successful bond referendum campaign in November 2007, resulting in $30 million for College facilities.
  • Dr. Zeiss received the Hugh L. McColl Legacy Award, which recognizes a community member who has provided visionary and transformational leadership for Charlotte.
  • CPCC earned the designation of a Fit-Friendly Company by the American Heart Association due to efforts encouraging a healthy lifestyle in the workplace.
  • The Hospitality Education Division revised syllabi to include American Culinary Federation required knowledge and competencies.
  • Professional Development coordinated the College-wide transition from Office 2003 to Office 2007, offering 102 sessions attended by 826 faculty and staff.
  • Professional Development piloted a training program for 50 part-time faculty to enhance their teaching skills.
  • CCE and Professional Development developed curriculum for the inaugural Leadership Institute and the President’s Advanced Leadership Academy to enhance the College’s organizational leadership capacity.
  • Behavioral and Social Sciences developed and disseminated outcome-based case study methodologies in advanced psychology classes.
  • Interpreter Education hosted a booth at the NC School for the Deaf (NCSD) Community Fair.
  • Heavy Equipment faculty attended the NC Maintenance Conference.
  • Nursing faculty utilized a volunteer mentor to improve teaching strategies and test construction.
  • Applied Technologies faculty attended a week- long training session on radiation safety.
  • Graphic Arts faculty attended the American Institute of Graphic Arts Conference in Denver, Colorado.
  • Graphic Arts instructors received training in FlexSys, a virtual press simulation program that allows students to troubleshoot problems that may arise in the real world.
  • Foreign Languages and Academic ESL instructors participated in immersion programs abroad.
  • Library Services re-evaluated and enhanced the department’s internal staff training program to ensure that library staff keep abreast of new and emerging developments in libraries and higher education.
  • Interpreter Education faculty provided the workshop “NC Cities and Town Signs” to Raleigh Sorenson Video Relay Service, an interpreting service for deaf people to use the video cam to communicate with hearing people on the telephone, and they also presented at the National American Sign Language Teachers’ Association.
  • The CCE Leadership, Management, and Professional Development Department offered a “Welcome Back” meeting with a professional development focus for part-time instructors.
  • The Health Sciences Division has developed a professional development needs survey and data is being collected from faculty and lab facilitators.
  • Public Safety faculty/staff attended professional development training, workshops, and conferences related to their primary area of instruction, including National Career Pathways Network; NC College Tech Prep; Association of Career Technical Educators; National Partnership for Fostering Careers in Law, Public Safety, Corrections and Security; and Black Social Workers Conference.
  • The Center for Sustainability partnered with Student Services to provide environmental work projects for students.
  • The Office of Institutional Advancement/ Foundation raised private support to sustain and expand professional development opportunities and awards for College faculty and staff.
  • Student Intake/Quality Assurance offered monthly workshops on “How to Love Your Work.”
  • ITS-AIS purchased Copper as a project management tool. An online project status system was developed, deployed, and communicated through the Technology Team.
  • ITS-AIS implemented a system to track core competency information for all College courses.
  • ITS published the initial version of its ITS Service Catalog to provide more information about each service.
  • Student Intake/Quality Assurance supplied service and program areas with “Thank You” grams to allow students to show appreciation.
  • The Office of Institutional Advancement/ Foundation secured a gift to name the Hall Professional Development Building.
  • Finance and Administrative Services developed new training materials to assist experienced users with general ledger reporting.
  • Finance and Administrative Services stayed current with Generally Accepted Accounting Principles for Colleges by sending appropriate individuals to updated training and maintaining close contact with the NC Office of the State Auditor.
  • Human Resources developed online “People Click” training for managers.
  • ITS-Network Services implemented a digital asset management solution for the Learning Unit that will provide centralized and secure access to rich media content.
  • ITS-Network Services has provisioned a server and built a tertiary site at an offsite location to support the main CPCC website in the event that access to the primary and backup systems fails.
  • ITS-AIS assisted with project managing and implementation of the major upgrade of Datatel to R18.
  • ESS provided ongoing ACCUPLACER- Colleague training through the Testing Center for the NCCCS.
  • Service-Learning co-sponsored and hosted a regional workshop on service-learning attended by 75 individuals.
  • ESS developed new professional development training for College employees on institutional records management policies and procedures.
  • The Family Resource Center was visited by over 900 employees, with 564 participating in events and programs.
  • The Call Center added two employees to its staff, increasing the number of languages spoken at the center to ten.
  • ESS developed training modules on the academic and transfer advising processes.
  • Marketing Services developed a performance report that assisted with the CPCC county budget request.
  • Marketing Services implemented a new Critical Alert Emergency Notification process allowing students and employees to receive notificationthrough text messages and phone calls in the event of an emergency.
  • The Safe College Team and CPCC’s Safety and Emergency Services coordinated with Mecklenburg County emergency responders in a full-scale mock drill to better prepare for a crisis.
  • The Diversity Committee partnered with Student Life and Library Services in arranging for student and employee seminars on diverse foods and cultures.


Community and Economic
Development and Partnerships

 

  • Promote the health and economic vitality of the community through partnerships, coalitions, and collaborations.
  • CPCC collaborated with more than a dozen organizations across the city and county to launch the first annual Charlotte Clean and Green, an annual community-wide event designed to inspire, educate, and help people practice living greener in everyday life.
  • CPCC established the Center for Sustainability to focus on worker training and environmental awareness. CPCC and the center were recognized by The Charlotte Business Journal at its Green Awards Ceremony on April 9 for incorporating environmental practices into its work.
  • Motorsports faculty worked with UNC Charlotte and Belmont Abbey College to help create the NCCCS Motorsports Consortium.
  • Cooperative Education partnered with over 250 employers to provide co-op work experiences for students.
  • Library Services has purchased three databases, including its first digital archive purchase, via the Carolina Consortium and Solinet, maximizing purchasing power through consortia purchasing opportunities.
  • Criminal Justice Academy developed more comprehensive partnerships with area public safety agencies.
  • CCE Leadership, Management, and Professional Development trained Solectron/Flextronics employees through the Duke Energy Grant Program.
  • CCE Leadership, Management, and Professional Development, with the Urban League of Central Carolinas, trained unemployed and underemployed citizens through a short-term office skills program.
  • CCE served as the core partner to The Shaw Group in designing a customized professional development program to be used nationally for their employees, and certificates were added in the Electrical/Electronics Program.
  • CCE Personal Interest developed the course Charlotte 101 offered to individuals, local business, and organizations.
  • CPCC’s second annual ArtsFest was attended by over 2,500 students and community members during the week of activities.
  • Auto Body/Motorsports formed a new partnership with Coca-Cola and partnered with Arena Racing and Penske Trucks.
  • The Geospatial Technology Program has submitted final articulation agreements with Appalachian State University and East Carolina University, a preliminary agreement with NC A&T State University, and is in initial discussions with UNC Charlotte.
  • The Health Sciences Division collaborated with long-term and new clinical facility partners to offer quality clinical education experiences.
  • Sciences participated in biotechnology and nanotechnology workforce and economic development efforts in the region.
  • Students in Free Enterprise (SIFE) students received a second $1,000 grant for financial literacy in the community among at-risk populations.
  • American Academy of Applied Forensics hosted the North Carolina Chapter of International Association of Identification Conference.
  • Human Resource Development conducted classes on Career Planning and Assessment at the local Employment Security Commission/Job Link office.
  • The Regional Geospatial Technology Center has generated a four-course certificate program in support of the NC Rural Water Association Geospatial Training.
  • The Cardiovascular Program began preparations to offer an Advanced Electrophysiology course through CCE for cath technologists and nurses.
  • The Early Childhood Department worked with Child Care Resources Inc., Head Start, Greater Charlotte Family Child Care Association, UNC Charlotte, and Charlotte-Mecklenburg Schools to build relationships and support common goals.
  • The Center for Sustainability held numerous seminars and events to promote the public’s awareness of environmental and sustainable practices.
  • The Institutional Advancement Office engaged businesses and corporations as sponsors of major fundraising events and brought new sponsors to the College.
  • The Harris Conference Center served 22,000 meeting and event attendees.
  • The Harris Conference Center solicited feedback from attendees and maintained a 96% client satisfaction rating.
  • Service Learning calculated that 20,598 service- learning hours were donated by students and staff with 1,730 students participating from 44 courses representing 27 disciplines.
  • Service-Learning was appointed to the President’s Higher Education Community Service Honor Roll by the Corporation for National and Community Service for exemplary service efforts and service to disadvantaged youth.
  • ESS expanded the College Connection Program to include 20 high schools.
  • Career Services hosted the annual CPCC Career Fair with over 100 employers and 2,100 students and community members participating.
  • Career Services coordinated the 5th Annual North Carolina Association of Colleges and Employers (NCACE) Conference, a statewide virtual conference for corporate recruiters and career service professionals representing two- and four-year institutions.

Community and Economic
Development and Partnerships

  • Promote the health and economic vitality of the community through partnerships, coalitions, and collaborations.
  • CPCC collaborated with more than a dozen organizations across the city and county to launch the first annual Charlotte Clean and Green, an annual community-wide event designed to inspire, educate, and help people practice living greener in everyday life.
  • CPCC established the Center for Sustainability to focus on worker training and environmental awareness. CPCC and the center were recognized by The Charlotte Business Journal at its Green Awards Ceremony on April 9 for incorporating environmental practices into its work.
  • Motorsports faculty worked with UNC Charlotte and Belmont Abbey College to help create the NCCCS Motorsports Consortium.
  • Cooperative Education partnered with over 250 employers to provide co-op work experiences for students.
  • Library Services has purchased three databases, including its first digital archive purchase, via the Carolina Consortium and Solinet, maximizing purchasing power through consortia purchasing opportunities.
  • Criminal Justice Academy developed more comprehensive partnerships with area public safety agencies.
  • CCE Leadership, Management, and Professional Development trained Solectron/Flextronics employees through the Duke Energy Grant Program.
  • CCE Leadership, Management, and Professional Development, with the Urban League of Central Carolinas, trained unemployed and underemployed citizens through a short-term office skills program.
  • CCE served as the core partner to The Shaw Group in designing a customized professional development program to be used nationally for their employees, and certificates were added in the Electrical/Electronics Program.
  • CCE Personal Interest developed the course Charlotte 101 offered to individuals, local business, and organizations.
  • CPCC’s second annual ArtsFest was attended by over 2,500 students and community members during the week of activities.
  • Auto Body/Motorsports formed a new partnership with Coca-Cola and partnered with Arena Racing and Penske Trucks.
  • The Geospatial Technology Program has submitted final articulation agreements with Appalachian State University and East Carolina University, a preliminary agreement with NC A&T State University, and is in initial discussions with UNC Charlotte.
  • The Health Sciences Division collaborated with long-term and new clinical facility partners to offer quality clinical education experiences.
  • Sciences participated in biotechnology and nanotechnology workforce and economic development efforts in the region.
  • Students in Free Enterprise (SIFE) students received a second $1,000 grant for financial literacy in the community among at-risk populations.
  • American Academy of Applied Forensics hosted the North Carolina Chapter of International Association of Identification Conference.
  • Human Resource Development conducted classes on Career Planning and Assessment at the local Employment Security Commission/Job Link office.
  • The Regional Geospatial Technology Center has generated a four-course certificate program in support of the NC Rural Water Association Geospatial Training.
  • The Cardiovascular Program began preparations to offer an Advanced Electrophysiology course through CCE for cath technologists and nurses.
  • The Early Childhood Department worked with Child Care Resources Inc., Head Start, Greater Charlotte Family Child Care Association, UNC Charlotte, and Charlotte-Mecklenburg Schools to build relationships and support common goals.
  • The Center for Sustainability held numerous seminars and events to promote the public’s awareness of environmental and sustainable practices.
  • The Institutional Advancement Office engaged businesses and corporations as sponsors of major fundraising events and brought new sponsors to the College.
  • The Harris Conference Center served 22,000 meeting and event attendees.
  • The Harris Conference Center solicited feedback from attendees and maintained a 96% client satisfaction rating.
  • Service Learning calculated that 20,598 service- learning hours were donated by students and staff with 1,730 students participating from 44 courses representing 27 disciplines.
  • Service-Learning was appointed to the President’s Higher Education Community Service Honor Roll by the Corporation for National and Community Service for exemplary service efforts and service to disadvantaged youth.
  • ESS expanded the College Connection Program to include 20 high schools.
  • Career Services hosted the annual CPCC Career Fair with over 100 employers and 2,100 students and community members participating.
  • Career Services coordinated the 5th Annual North Carolina Association of Colleges and Employers (NCACE) Conference, a statewide virtual conference for corporate recruiters and career service professionals representing two- and four-year institutions.

Institutional Advancement
Increase available public and private funds for educational programs, capital projects, and general operations.

  • CPCC was one of two community colleges in North Carolina that received $745,957 from a Department of Labor High Growth Community- Based Job Training Grant to help CPCC develop an infrastructure to recruit, attract, and train students to become non-destructive examination technicians.
  • CPCC received $1.01 million in federal grants to support computer forensics, cyber-security efforts, and emergency response training.
  • Foreign Languages and Academic ESL offered self-supporting courses as a way of seeking alternative sources of funding.
  • ACA generates revenue from the publication of the ACA textbook, ACA 111: College Student Success, via the CPCC Press.
  • CCE Leadership, Management, and Professional Development launched a new Succession Management Program.
  • Automotive faculty expanded their Toyota EL class offerings and developed a 21-day compressed training class and provided specialized training for the INA Bearing Company.
  • Heavy Equipment received donations of eight transmissions from Eaton and received seven engines and four trucks from International Trucking Company.
  • The Regional Geospatial Technology Center has generated more than $30,000 in gross revenue during its first year.
  • The Surgical Technology Program received a donation of equipment from GE Healthcare totaling $15,000.
  • The Regional Geospatial Technology Center submitted a full proposal as a Tier II partner for an NSF-ATE National Geospatial Technology Center Grant valued at $180,000.
  • The Arts and Communication Division areas of Architecture/Interior Design, Art, Drama, and Music have successfully worked with the CPCC Foundation to generate gifts to help facilitate student learning and institutional outreach through the arts.
  • Lifelong Learning Institute completed a pilot project, Success to Significance, focusing on baby boomers moving into encore careers funded through a Civic Ventures/MetLife Grant.
  • The Financial Services Institute awarded the first Wachovia Endowed Scholarship gifts to ten deserving students enrolled in the Certified Bank Teller Program.
  • Compliance and Audit worked with the College community to ensure continuous improvement in procedures and control processes regarding reconciliations and basic accounting procedures involved with cash receipts.
  • Compliance and Audit completed revisions to the International Travel Guidelines.
  • Health and Safety worked closely with Insurance and Risk Management to reduce employee hazard exposure risk.
  • CPCC Services Corp. assisted current projects toward increased profitability with two of five projects having revenue totals that are outpacing operating expenses.
  • The Center for Applied Research increased contracts received to over $543,787 for this year.
  • The Harris Conference Center generated a net surplus of $100,000 from its operation.
  • Financial Aid increased the amount of Pell Grants that were disbursed to 5,384 students to $11,816,229, representing a 34% increase over 2006-2007.
  • ESS awarded $1,144,345 in scholarships, an increase of 11% over 2006-2007, to 2,000 students.
  • ESS increased the amount of state grants disbursed from $496,594 in 2006-2007 to $1,601,528 in 2007-2008, including $624,128 in new NC Education Lottery funds for scholarships.
  • ESS received a $2,000 grant from the American Association of Community Colleges for a workshop titled Service-Learning: Civic Engagement in the Community College.
  • Marketing Services and Public Affairs worked with the CPCC Foundation to promote and publicize opportunities to support the College.

Institutional Effectiveness
Improve learning outcomes and College programs, processes, and services through a systematic and continuous process of planning, assessment, and improvement.

  • The Hospitality Education Division completed student, graduate, employer, guest, and advisory committee surveys to determine program strengths/weaknesses for program reviews.
  • Library Services assessed the print collection’s support for programs and subject areas using Resources for College Libraries and Bowker’s Book Analysis System to determine specific areas of the collection that require evaluation and improvement.
  • Foreign Languages and Academic ESL built a group of assessment items for teachers to identify any students at the extremes of the class for further testing or advisement.
  • Sociology and psychology faculty sponsored and advised a new student organization, The Sociology and Psychology Association, giving students the opportunity to interact with their counterparts across the state.
  • Cardiovascular Technology applied to the Commission on Accreditation of Allied Health Education Program for their first national accreditation.
  • The Early Childhood Department used the findings of the National Association for the Education of Young Children Accreditation Review Team to improve the program.
  • Finance and Administrative Services provided training to NC community colleges in the implementation of the budget module.
  • Planning and Research strengthened the program review process at the College through training and consultation.
  • Planning and Research staff members conducted training on the “Nuts and Bolts of Outcome Assessment,” the NCCCS Accountability Measures, and the fundamentals of the program review process.
  • Compliance and Audit worked with ITS to automate the Accountability and Credibility Plan class visitation form.
  • Equal Opportunity Office (EEO) revised the format and content of the EEO Six-Month Summary to better reflect annual achievements of the College’s equal opportunity efforts.
  • Equal Opportunity Office revised the College’s Discrimination and Harassment and Mediation Program policies to further clarify for both students and employees.
  • Health and Safety provided training for the College community on the All Hazards Emergency Response Plan.
  • Health and Safety reviewed and adjusted the CPCC crisis communication procedures and emergency management systems.
  • Health and Safety implemented the Clean Air Initiative, scheduled vaccination clinics for employees, and provided information on “Stop the Spread of Germs” campaign.
  • ITS-Instructional Services developed and implemented a student survey regarding the labs to help improve customer satisfaction and service.
  • Student Intake/Quality Assurance compiled a list of all non-specific surveys conducted by the College and bundled those questions to reduce duplication.
  • Retention Committee subcommittee conducted research on developmental student success in college-level courses, retention rates within programs, and retention rates within specific courses.
  • ESS created and used rubrics to measure student learning outcomes in each ESS department based on the College’s established core competencies.
  • ESS developed a course for new ESS staff to increase knowledge of student development.
  • Marketing Services initiated targeted direct mail campaigns to certain zip codes and audiences, resulting in 1,000 students who registered and a 40% increase in targeted zip codes.
  • Marketing Services worked with the Performing Arts faculty and the Foundation to conduct an arts patron survey, and the results will direct their efforts.
  • The Advisement Management Team conducted assessments of the College’s current advising web tools.
  • The General Education Committee completed assessments of the College’s Gen Ed goals and expanded assessments of the Critical Thinking and Cultural Awareness goals.