Procedures for Students

Procedures for Students

Steps for Students to Request Academic Accommodations

For CPCC students who have not requested academic accommodations at CPCC and would like to make an accommodations request, please complete the following steps. 

  • 1. Self-identify and submit documentation.

    You must submit your documentation of your disability to Disability Services by one of the following ways:

    Central Campus

    In Person:

    Please bring documentation to Central Hall Building, Room 311 (front desk). 

    Mail:

    CPCC Disability Services 

    Central Campus, Central High 331

    PO Box 35009

    Charlotte, NC 28235

    Email:

    disability.counselingservices@cpcc.edu

    Fax:

    704.330.6230

    Levine Campus

    In Person:

    Contact Levine Campus Disability Counselor by phone (704.330.2722 x7279) or email.

    Mail: 

    Please bring documents to the first appointment.

    Email: 

    Tina.Hardin@cpcc.edu

    Fax: 

    704.330.4240

  • 2. Complete a Student Intake form.

    Visit Student Forms to complete a Student Intake form. This will be used during your first meeting with a Disability Counselor. It can be submitted prior to the appointment or at the time of the appointment. The form can be found on our website or by visiting Disability Services on campus.

  • 3. Student will be contacted by a disability counselor.

    Accommodation requests will be discussed during the initial meeting between the student and the disability counselor.

    Please note: the process of being approved for accommodations can take a minimum of 1-2 weeks. Submitting your documentation in a timely manner is strongly suggested in order for accommodation requests to be reviewed and arrangements be made once a student is approved for accommodations.

    Please read Disability Services Guidelines and Procedures handout for more information about our process and how to submit documentation.

  • 4. Enroll at Central Piedmont.

    *Do you still need to enroll at Central Piedmont? Enroll now to get started. 

    If you have questions about the process, please contact Disability Services.

Steps for Students Who Have a Disability Counselor

  • 1. Maintain regular communication with the disability counselor.

    This is the student’s responsibility. Disability Counselors can help students in many situations, including (but not limited to):

    • anytime a student registers for classes and needs accommodations for the classes
    • if a student is struggling academically
    • if a student wants to request new or additional accommodations
    • if a student feels that he/she has not adequately received accommodations
    • Central Piedmont-related questions and referrals
    • if a student needs more help with on or off campus issues
  • 2. Request accommodation forms.

    The student must request accommodation forms for each semester that the student is enrolled at CPCC. These are not automatically generated. The accommodation form procedure is as follows:

    • The student must contact his/her assigned Disability Counselor to request accommodation forms after registering for classes to request their accommodation forms. (Students should contact Disability Services if they do not know who their assigned Disability Counselor is).
    • The Student and the Disability Counselor sign all the forms.
    • Student delivers the forms to his/her Instructor(s).
    • The Instructor initials and dates the Instructor’s Copy and the Student’s Copy to verify when the form was received and that the accommodations were discussed with the student.
    • Once the Instructor receives and initials the forms, then the accommodations are considered active for that semester.
    • Instructor keeps the Instructor's Copy.
    • Student keeps the Student's Copy.
    • The student is also responsible for delivering a copy to the appropriate Testing Center, if they are using it as an accommodation.
    • For online classes: student will email the instructor the accommodation forms, both the Student's Copy and the Instructor's Copy. Instructors are responsible for initialing both copies and returning the Student's Copy to the student via email. Instructor keeps the Instructor's Copy.

Grievance Procedure

  • To appeal the denial of a requested accommodation, follow these steps.

    1. Students who believe they were not reasonably accommodated by their approved accommodation should first discuss their concern with their Disability Services counselor.
    2. If the student is not satisfied with the outcome after meeting with their Disability Services counselor, the student may request a second meeting with the Director of Disability Services.
    3. The Director of Disability Services will meet with the student and assigned Disability Services counselor, and others necessary to determine a reasonable outcome.  The Director’s review will be completed within seven business days.
    4. The Director of Disability Services will provide an explanation of the decision in writing to the student.
    5. If the student is unsatisfied with the Director’s decision, the student may request reconsideration to be made by members of the ADA compliance committee.

    If you have any questions about this process, please contact us at 704-330-6621 or disability.counselingservices@cpcc.edu.