About the Website

About the Website (cpcc.edu)

The new cpcc.edu went live on April 30, 2019. The information on this page is for faculty and staff to help you find the information and tools you need and get assistance maintaining your content.

The new cpcc.edu is modernized to tell the story and purpose of Central Piedmont as a smart choice for accessible, affordable, real-world education in a clear, bold, and far-reaching way. Communications, Marketing, and Public Relations manages the website content and organization, while ITS manages the technical aspects of the site and provides technical support.

When we talk about "the website," we mean the public website, or any sites that start with cpcc.edu. The scope of the website redesign project was only for the public website; it did not include Blackboard, MyCollege, the employee intranet (inside.cpcc.edu), or other Central Piedmont web domains (e.g., tix.cpcc.edu, sensoria.cpcc.edu, etc.).

Website Resources and Information

  • Supported Browsers

    In order to provide you the best experience possible while using our website, it's important that you use a modern, standards-compliant browser. When using cpcc.edu and other college websites and applications, be sure you are using the latest versions of Chrome or Firefox. If you aren't sure which browser you are currently using, visit What's My Browser.

    You can find a link to download the latest version of your favorite browser at Browse Happy.

  • Website Editing Access for Departments

    With the redesign of the Central Piedmont website, we are putting new processes in place for how content is edited and published to ensure the site is audience-focused, user-friendly, and free of duplicated content for good search engine optimization (SEO).

    Request Website Editing Access

    Faculty and staff can now request limited edit access to certain pages on cpcc.edu. For more information on editing scope and processes, visit the Website Editing page on inside.cpcc.edu (login required).

    To request edit access, complete and submit the Website Editing Request Form.

    Website Training

    A new, comprehensive training program to replace "Web Ambassador" training will be available (early 2020) to provide content editors with all the tools and information you need to manage your content. If you have edit needs that you aren't yet able to manage, please submit a Help Desk requests and the Digital Communications team will handle your update in a timely manner.

  • How to Find What You Need

    The structure of the new website was built based on user needs with more intuitive navigation paths. Because the structure changed, many of the link names have changed and links that you had bookmarked for the old site are no longer the same or working.

    We set up numerous redirect links for the most highly used content on the website that will point you to content in its location on the new website. If you get a 404 page not found error, please try going to cpcc.edu and navigating through the site to find your content or use the search feature in the upper right-hand corner.

    We hope you find the new cpcc.edu intuitive to navigate. The site was designed with much input and testing from various audiences. Following are some frequently used areas of the website and how you can locate them in the newly redesigned cpcc.edu.

    Please contact helpdesk@cpcc.edu for assistance or call 704.330.5000.

    Content New Site Navigation Paths
    Admissions Homepage > Admissions (main navigation)
    Blackboard

    Current Students > Blackboard

    Faculty and Staff > Blackboard

    Calendars

    About Central Piedmont > Events (main navigation)

    Footer ("Events"; every page)

    Campuses/Locations

    Locations (main navigation)

    Footer (every page)

    Cashiering Admissions > Tuition, Fees, and Payment (main navigation)
    College Catalog Academics > Catalog (main navigation)
    Corporate and Continuing Education (CCE) Academics > Continuing Ed (main navigation)
    Employment

    About Central Piedmont > Employment (main navigation)

    Footer (every page)

    Financial Aid Homepage > Financial Aid (main navigation)

    High School Programs

    Admissions > Enroll > Earn College Credit in High School
    Human Resources About Central Piedmont > Administrative Offices > Human Resources
    Library Academics > Library (main navigation)
    MyCollege Current Students > MyCollege
    Online Learning

    Admissions > Online Learning

    Academics > Academic Resources > Online Learning Resources

    Programs Academics > Program Finder (main navigation)
  • Content Strategy

    Our website audiences expect and deserve an outstanding user experience each time they visit our website. This means they are able to efficiently find and use accurate, audience-focused, and up-to-date information. To make sure this happens, content editors will be expected to adhere to the content strategy when posting information on cpcc.edu.

    Our Content Strategy Statement

    To create and publish audience-focused content that tells our story and purpose as a smart choice for accessible, affordable, real-world education and inspires students to visit us and enroll for learning experiences that transform lives.

  • Your Web Feedback and Suggestions

    We appreciate your feedback and suggestions on various areas of the new website. The site was structured, designed and tested with input from all audiences. With any change of this scope, it takes a little while to get accustomed to navigating and using the new site.

    Any changes or enhancements made going forward will be done so with thorough and thoughtful input from audiences affected. We are documenting this type of feedback and prioritizing how it will be handled, with the areas of most feedback getting addressed first.

    Submit feedback and suggestions to helpdesk@cpcc.edu.