US Probation Support Technician

The U.S. Probation Office in Charlotte is seeking qualified applicants for the temporary position of probation support technician. This position provides clerical and technical support to probation officers in areas including preparation of presentence and other investigative reports, and/or case management under the guidance and direction of a probation officer or supervisor. To learn more you can visit the Federal Probation Office website by clicking here. 

Duties and Responsibilities

Incumbent assists in performing investigations of all types for the office and other districts (e.g., collateral, presentence, post-sentence, etc.). Researches, retrieves and verifies addresses, collateral requests, employment, education, treatment, credit reports and social history information. Receives and transfers files from other districts. Retrieves and verifies criminal history information. Enters and maintains accurate data in probation/pretrial automated case tracking (PACTS). Incumbent may also be required to serve as the receptionist, performing general phone reception with courtesy and professionalism, and ensuring staff is kept apprised of messages and visitors.

Qualification Requirements

High school diploma/GED is required. Must presently be participating in an associates, bachelor's or graduate program, preferably in the Social Science or Criminal Justice arena. Clerical, office or other experience that indicates the possession of or the ability to acquire the particular knowledge and skills needed to perform the duties of the position. Incumbent must be responsible, tactful and possess the ability to work harmoniously with others in a team-oriented work environment. The successful applicant must possess the ability to maintain confidentiality, good multi-tasking skills and have strong interpersonal, verbal and written communication skills. Must have professional office attire. Applicant must be citizen of the United States or eligible to work in the U.S.

Salary and Benefits

Starting salary of $11.82 per hour.