Recent Accomplishments

 

2009-2010 Accomplishments
 
Goal 1: Student Learning and Success
Ensure student learning and success by promoting an innovative and supportive environment.
 
CPCC has certified 1,309 associate degree and 107 diploma graduates, 455 student recipients of curriculum certificates, 639 GED recipients and 350 Adult High School graduates. The Pathways Program had 373 graduates. Nearly 1,000 Corporate and Continuing Education (CCE) students received certifications.
 
The College served approximately 11,800 peoplethrough dislocated worker initiatives.
 
Learning Unit rolled out ASPIRE, A Structured Plan for Inspired Refocused Education, with a focus on building the CPCC portfolio, including general education courses and new technical programs as well as defining Career Pathway Programs leading to jobs.
 
Information Technologies (IT) Division received approval from the state to offer the new Computer Technology Integration Program designed to prepare graduates for employment as well as sit for industry-recognized certification exams.
 
Sustainability Technologies Degree Program was approved by the North Carolina Community College System with specialty tracks in Green Building, Alternative Energy, Sustainable Manufacturing and Environmental Engineering.
 
Engineering Technologies Division submitted a new program to the state for approval, Mechatronics Engineering Technology, that blends mechanical, electronic and computer skills.
 
Pathways to Employment Program, in partnership with the Mecklenburg Workforce Development Board, offered an additional seven programs, including a new Pharmacy Technology Program, designed to prepare students to enter the workforce as skilled employees.
 
Academic Related Courses (ACA) offered more than 40 Fast-Track ACA 111 courses in Summer 2010 to accommodate students transitioning from high school to college.
 
ACA received approval to offer the ACA 122 College Transfer Success course.
 
Automotive Technology students from the Hendrick Automotive Center competed and won awards in the SkillsUSA Competition in Greensboro.
 
Construction Technologies Division implemented “greening” of the curriculum for Air Conditioning, Heating and Refrigeration Technology, Electrical/Electronics Technology and Construction Management Technology to ensure it remains current with industry changes.
 
CCE Institute for Entrepreneurship trained 225 unemployed individuals through classes and seminars to pursue entrepreneurship as a career path and provided in-depth business counseling on self-employment.
 
CCE Leadership, Management and Professional Development enrolled almost 200 people in a free seminar aimed at helping dislocated workers identify unique interests and strengths.
 
Advertising and Graphic Design Program implemented an annual portfolio show that allows students to display their works and compete for awards, improving project quality and creativity.
 
Information Technology Programs reported an approximate 20 percent improvement in student success rates as a result of retention efforts.
Nursing Program increased its completion rate from 48 percent to 57 percent.
 
Instructional Development/eLearninghosted CPCC's 2nd Annual "eLearning Conference," allowing CPCC educators to learn about trends, tools and best practices for distance learning development and delivery.
 
Library Services initiated a pilot for assessing information literacy in library instruction courses as part of the College’s General Education goals.
 
Welding Technology Program piloted a Fast Track Shielded Metal Arc Welding Certificate that allows students to complete the certificate in one semester instead of three.
 
Horticulture Technology/Turfgrass Management Programs offered two new certificates in Turfgrass Equipment Maintenance and offered a CCE course in Command Spanish to increase students’ employability.
 
Non-Destructive Examination Technology Program (NDE) was selected by the Nuclear Energy Institute to be a pilot program for a uniform curriculum Nuclear NDE Program.
 
The National Regulatory Commission has officially awarded CPCC $150,000 to establish the NDE Fast Track Center to serve the eastern United States, recognizing the excellent work and national leadership of CPCC’s energy training.
 
Geospatial Technology student, Timothy Hales, won the gold medal in the SkillsUSA Geospatial Technology competition in Kansas City, Mo.
 
CCE Financial Services Institute partnered with The Center for Sustainability to create a “green” real estate course that is approved for CCE.
 
CCE Leadership, Management and Professional Development partnered with curriculum Engineering Technologies Division to create a “Lean Manufacturing” class.
 
Physical Therapist Assistant Program added a web-based review/licensure preparatory course into the curriculum.
 
Interpreter Education Program revised American Sign Language courses Levels 1-4 to be delivered in an 8-week format allowing students to shorten the duration of the Interpreter Education Degree.
 
CCE Financial Services Institute created new mortgage licensing classes approved for the new Secure and Fair Enforcement for Mortgage Licensing Act of 2009, the only approved college provider in the country.
 
CCE Financial Services Institute created a Certified Financial Planner Program and created individual classes for Farmers Home Administration loans and personal tax.
 
Automotive Systems/Race Car Technology began the first high school academy for Charlotte-Mecklenburg School students.
 
Criminal Justice Technology Program added core classes to the curriculum for the new Cyber Crime Technology Certificate within the IT Division.
 
Community Development/Workplace Basic Skills developed a new online initiative: English as a Second Language Instructor Fast Track Training in response to the national demand for English language instruction.
 
Early Childhood Education Program has earned continued accreditation for the Early Childhood Associate Degree by the National Association for the Education of Young Children.
 
The Commission on Accreditation for Respiratory Care awarded continuing accreditation to the AAS Degree Respiratory Care Program.
 
CPCC was awarded a grant for $878,229 from the U.S. Department of Health and Human Services as part of a Health Information Technology consortium of 22 community colleges in the Southeast. CPCC will use the funds to provide $675,000 in scholarships and to develop two short-term training programs.
 
EMT Certification Level reported a 98 percent pass rate this year by the N.C. Office of Emergency Medical Services, well above the state average of 88 percent.
 
Cato Middle College high school student, Timothy Staton-Davis, was selected from more than 20,500 applicants as a Gates Millennium Scholar.
 
Students in Free Enterprise team won second runner-up at the Charlotte regional competition, competing against four-year universities with five members who had never before participated.
 
CPCC's Simulation and Game Development students earned top honors at Microsoft's Imagine Cup for the second year in a row, beating teams from many nationally respected institutions. Team members were Jonathan Mead, Will Isenhour, Nic Colley and Danny Helms, mentored by faculty member Farhad Javidi.
 
Information Technology Services (ITS) designed and installed broadcast technology for the Culinary Arts’ kitchen and auditorium spaces, providing real-time high-definition video display with audio amplification to capture lectures.
 
Institutional Advancement Office/CPCC Foundation has raised $6,582,236 for College facilities, including gifts to name buildings, programs, classrooms and labs, far surpassing the $3.5M goal.
 
Financial and Administrative Services increased grants, having received official notice of awards totaling $4,760,000 providing additional program development and classroom resources.
 
Academic Success Program staff worked one-on-one with 78 students to provide additional assistance with study skills and offered 24 workshops for students on test-taking, use of the TI-83/84 calculator and documentation for research papers.
 
Career Services served a total of 21,123 individuals seeking career assistance a 5 percent increase from 2008-2009. A total of 2,166 individuals were assisted at multi-campuses, a 23 percent increase from 2008-2009.
 
Career Services delivered 418 presentations during 2009-2010, a 20 percent increase from 2008-2009.
 
Care Team established a Rapid Response Team at all six campuses to coordinate timely intervention responses and was recognized with the CPCC Innovation of the Year Award.
 
Counseling Services, Family Resource Center and Human Services Program offered a Domestic Violence workshop to more than 60 participants promoting awareness and positive social change in males.
 
Counseling Services expanded Counseling on the Green to include Central, Levine, Cato and North Campuses with 250 students engaged in a variety of activities.
 
Enrollment Management partnered with West Charlotte High School to implement the Anthony Foxx Scholars Program.
 
Enrollment Management contacted 807 CPCC graduates to offer assistance with their job search.
 
Graduation and Institutional Records Management piloted an effort to identify certificate program completers and award them their certificates.
 
International Programs and Services partnered with the Family Resource Center and created monthly round-table discussions for international students.
 
International Programs and Services and Student Life sponsored a support luncheon for 10 CPCC students from Haiti in the aftermath of the Haiti earthquake.
 
Minority Male Mentoring Program assigned 35 faculty and staff mentors to program students.
 
Outreach and Recruitment increased the number of students in the Summer Bridge Program from 78 students to 125, a 60 percent increase; and increased the number of students in College Connection from 759 students to 897, an 18 percent increase.
 
Outreach and Recruitment co-sponsored Scholarship Days with the CPCC Foundation to provide an overview of the financial aid process to 144 prospective students and parents.
 
Service Learning was offered in 52 courses, 24 disciplines and 116 sections involving 1,019 students serving 15,741 hours in 201 agencies.
 
Service Learning sponsored the Martin Luther King Challenge engaging 134 students, faculty and staff and completing 10 projects and 1,016 hours of service; Service in Action engaged 332 students in 1,294 service hours and 26 projects.
 
Student Success Services increased online advising to 1,000 students during Fall 2009, a 100 percent increase over Fall 2008.
 
Student Success Services implemented targeted advising initiatives for students in Information Technologies, Engineering Technologies and Health Sciences Programs.
 
Student Success Services Transcript Evaluation Team completed 2,898 transcript evaluations during Fall 2009, an 11.8 percent increase over Fall 2008.
 
Testing Center, in partnership with the Learning Unit, instituted the acceptance of ACT and SAT scores as an alternative to Accuplacer test scores.
 
Testing Center coordinated off-site placement testing to enable CPCC students to complete placement tests worldwide.
 
Transfer Resource Center collaborated with UNC-Charlotte to offer Transfer Talks at Central and Levine Campuses with increased student attendance and provided assistance to 7,141 students during Fall 2009, a 17.3 percent increase over Fall 2008.
 
Office of the Vice President for Enrollment and Student Services established the Veterans’ Assistance Committee to respond to the needs of students who are military veterans.

CPCC TV produced 170 promotional spots focused on the programs and services of the College, which aired on Time Warner Cable, AT&T U-Verse and YouTube.
 
Community Relations and Marketing Services (CRMS) collaborated with the Student Intake Team to develop and coordinate student messaging relating to all intake processes, issues and changes.
 
CRMS began utilizing information charts in marketing efforts to show students the classes required by semester within particular programs.
 
CRMS used a student-designed logo for Skyline Run marketing efforts and featured photos of CPCC students in marketing efforts whenever possible.
 
CRMS used social media to increase communication with students and secured 2,299 online followers by June 1, 2010, for its Facebook, Twitter and LinkedIn accounts.
 
CPCC TV partnered with the Videography and Journalism Programs to offer semester-based scholarship and co-operative education opportunities for students pursuing broadcast-related jobs.
 
CRMS’s photographer and CPCC TV partnered with the Learning Unit to support Acting for the Camera classes, providing personnel support for 36 classes/studio labs.
 
Diversity Committee partnered with Library Services and Student Life to sponsor the presentation of Congressman John Lewis and his documentary, “Come Walk in My Shoes.”
 
 
Goal 2: Organizational Learning and Development
Foster an organizational culture that maximizes individual growth through expanded learning opportunities.
 
Professional Development conducted the first day-long Learning College Showcase, a professional development conference attended by 199 CPCC faculty and staff.
 
Professional Development conducted 3 first-level leadership development programs, “Dimensions of Leadership,” attended by 54 faculty and staff and partnered with Human Resources.
 
Professional Development created 8 Microsoft certificates and facilitated 46 Microsoft workshops that aligned with the new Administrative Assistants’ Career Ladder initiative to expand employee technology skills.
 
Professional Development constructed a specialized “Directors Professional Development Learning Track” to ensure that all new directors have a guide to the day-to-day administration of the College.
 
Professional Development conducted the second annual Part-Time Faculty Summer Certification Program to improve teaching efficacy for 67 part-time instructors.
 
Instructional Development/eLearning offered more than 230 eLearning training sessions to more than 600 instructors.
 
Engineering Technologies Division offered two on-site courses for its instructors: “Teaching for Effective Learning” and “Designing Courses for Effective Learning,” as well as off-site equipment and software training.
 
Business and Accounting Division presented Paul Krugman on the “International Economic Climate,” Jeff Elder on “Social Networking,” and the Global Issues Program.
 
Paralegal Department held a professional development session for its part-time faculty to encourage their use of technology in the classroom and increase their awareness of available College support.
 
Harper Campus administration collaborated with Science, Technology, Engineering, Mathematics, Science and Sustainability administration on obtaining green grants, developing energy training and implementing sustainability classes.
 
Foreign Languages partnered with Professional Development to offer the Rosetta Stone Learning Language Program to 135 faculty and staff.
 
Air Conditioning, Heating and Refrigeration instructors and the lab facilitator received North American Technician Certification.
 
Information Technology Services (ITS) provided training to all Student Technology Center (STC) full-time staff to heighten awareness of and reinforce ways to deliver quality customer service.
 
STC staff obtained six new Dell Warranty certifications and four renewals of existing certifications; two new A+ certifications and four renewals of existing certifications; and nine new Hewlett Packard certifications.
 
CPCC Services Corporation collaborated with the Learning Unit, Professional Development and the Print Shop to promote opportunities for faculty and staff to publish classroom text materials. Three books have been published: “Loan Origination,” “N.C. Loan Origination” and “ESL Instructor Manual.”
 
Institutional Advancement/CPCC Foundation allocated $50,000 for professional development opportunities, and Keith Shannon was named the 2010 O’Herron Fellow.
 
Institutional Research updated the online Fact Book, responded to hundreds of ad hoc requests and presented data reports to the Institutional Effectiveness Committee, the Learning Council, the Board of Trustees and the Charlotte Area Education Consortium.
 
Institutional Effectiveness (IE) and Quality Assurance (QA) supported program and unit review processes for approximately 20 instructional programs and 20 administrative areas. Workshops were taught by IE and QA staff on interpreting data and outcome assessments.
 
Government Relations and Grants developed an online grants training course for national delivery through the CPCC Services Corporation.
 
Enrollment Management developed an outreach model to work with the CPCC Retirees’ Association.
 
Enrollment and Student Services directors partnered with the Learning Unit and Security to provide Classroom Management workshops for the College.
 
Student Life oriented 21 student organizations and advisors to student organization guidelines, processes and procedures.
 
Testing Center expanded professional testing resources for students with disabilities by hiring a former Disability Services employee.
 
Student Support Services analyzed the impact of using both the LASSI study skills inventory and supplemental instruction sessions on student performance in developmental math courses with 84 percent of students showing gains in study skills after participation.
 
Community Relations and Marketing Services (CRMS) staff participated in professional development opportunities, including a Search Engine Marketing Seminar and the North Carolina Public Relations Society of America Fall Conference.
 
CRMS members are participating in national crisis training to be prepared to work effectively as a team in a College emergency situation.
 
Goal 3: Community Catalyst
Be a catalyst for the educational and socioeconomic development of the community through partnerships, coalitions, life-long learning and civic engagement.
 
Arts and Communication Division partnered with the Charlotte Symphony Orchestra to bring the “Symphony on Campus Project” to students at no cost.
 
Sensoria Planning Committee partnered with Clean and Green, City Neighborhood Symposium and area businesses to support public awareness of the importance of arts, community and sustainability.
 
CPCC became educational members of the Center for Energy Workforce Development to enhance programs that serve the energy sector.
 
Behavioral and Social Sciences Division continued to support the development of the Trail of History series of television programs that has led to increased engagement of the College with the local community.
 
CCE Institute for Entrepreneurship formed a partnership with Charlotte School of Law to provide an experiential learning opportunity for law students who provide free legal counsel to Institute students and clients.
 
Center for Sustainability hosted the Catawba Riverkeeper Film Festival and partnered with the N.C. Sustainable Energy Association, the Renewable Energy Business Network and the Carolina Clean Air Coalition to advance clean, renewable energy in the region.
 
Interpreter Education Program partnered with Sorenson and Fluent to offer the Second Annual Summer Institute for Interpreter Training.
 
CCE Financial Services Institute partnered with the Mortgage Bankers Association to present the Loan Essentials course at its convention and created three contract training classes.
 
Nursing and Health Sciences Division established a partnership for receiving medical supplies from a regional partner, Novant Healthcare.
 
Interpreter Education Department developed a partnership with Regis University to accept the AAS degree which will provide CPCC graduates with a path toward the Registry of Interpreters for the Deaf licensing requirement of having a bachelor’s degree by 2012.
 
Dental Hygiene Program worked with Pelton & Crane to obtain donated equipment for the Dental Hygiene Clinic in the new Health Careers Building.
 
Transport System Technologies Division created a partnership with Raytheon to provide training for Chrysler technicians.
 
Behavioral & Social Sciences Division collaborated with other areas of the College to work with Historic Rosedale Plantation to rebuild the blacksmith shop as a living history exhibit.
 
Construction Technologies Division co-sponsored a three-day Construction Career Days with Associated Builders and Constructors, which was attended by more than 1,300 area high school students.
 
Construction Institute entered into a partnership with the Habitat for Humanity Critical Home Repair Program to participate in its weatherization projects and training.
 
Cooperative Education (Co-op) partnered with more than 250 businesses and public agencies to provide Co-op work experiences for college credit.
 
CCE Corporate Learning, in partnership with the Charlotte-Mecklenburg Workforce Development Board, helped several dozen clients complete Incumbent Workforce Grant applications resulting in 17 companies receiving awards totaling $186,471 toward CPCC training programs.
 
CCE Economic Recruitment & Career Readiness utilized the State Customized Training Program to train more than 100 new employees in Mecklenburg County.
 
CCE Economic Recruitment & Career Readiness collaborated with the Charlotte Chamber, N.C. Department of Commerce and several other entities to recruit the expansion of Project Cardinal (Siemens Energy), creating 875 new jobs.
 
CCE Career Professional Center, through the Wal-Mart grant, participated in Rapid Response meetings coordinated by the Workforce Development Board for citizens of Charlotte to provide information on the services available at CPCC for unemployed individuals.
 
Race Car Technology completed the third RISE (Race 2 Inspire, Stimulate & Educate) Career Awareness Program that reinforces STEM education with at-risk high school students, sponsored by Charlotte-Mecklenburg Police Department under the Gang of One Program.
 
Automotive Technology Program formed a partnership with Honda Motor Company to implement the Professional Automotive Career Training Program.
 
The Center for Sustainability partnered with the North Carolina Wildlife Federation to bring a national program, “Wild and Scenic Film Festival,” to the Charlotte community.
 
Facilities Services performed routine and preventive maintenance activities within recommended time frames at least 80 percent of the time; accessibility requirement problems were immediately addressed.
 
Information Technology Systems facilitated the conversion of all active CPCC telecourse video content, making it available on-demand through Blackboard or Moodle courses, utilizing the Digital Asset Management System.
 
Government Relations and Grants lead the formation of the Grants Planning Network through the Charlotte Regional Workforce Development Project and Charlotte Regional Partners to enhance grant funding opportunities for College programs.
 
Admissions, Registration and Records provided representation on the North Carolina taskforce for addressing policies regarding undocumented immigrants.
 
Student Success Services partnered with the Charlotte Housing Authority Scholarship Fund to strengthen the network of support needed to enhance student success.
 
Career Services collaborated with Consulting Psychologist Press, Inc. and created a state-wide consortium of N.C. community colleges to provide online career assessments at reduced fees with free national training webinars.
 
Counseling Services coordinated 4 training sessions for 60 College attendees with the Charlotte Veterans’ Center to raise awareness of the needs of veterans, with special emphasis on Post Traumatic Stress Disorder.
 
Counseling Services sponsored “Counseling for Wellness” in conjunction with Mecklink and Dental Hygiene Program faculty to address the importance of healthy living, domestic violence awareness and smoking cessation with more than 400 students participating.
 
Family Resource Center served 2,595 students and employees who participated in drop-in programs.
 
Family Resource Center, in partnership with Student Life, served 6,418 students and employees on 6 campuses who participated in healthy lifestyle drop-in programs.
 
Outreach and Recruitment implemented the Footprints program to track employment of CPCC graduates.
 
Service Learning assumed the management of the Community Service Federal Work-Study (125 students placed with 8 community partners) and America Reads Federal Work-Study programs (12 students placed with 3 community partners).
 
Service Learning partnered with Habitat for Humanity, the Sierra Club, and faculty and students in the Sustainability Technologies Program to conduct energy audits and weatherization projects for 20 low-income homeowners.
 
Student Life and the Family Resource Center played a leadership role in the development and implementation of the Tobacco-Free College policy.
 
Transfer Resource Center hosted 47 four-year colleges and universities at the College Transfer Fair.
 
Community Relations and Marketing Services (CRMS) implemented “Vital Community Partner” messaging in the College’s 2008-2009 Annual Report and the 2009 Report to the Community through media and advertisements.
 
CRMS collaborated with Health and Safety to strengthen the pandemic plan and reinstitute the “Stop the Spread of Germs” campaign due to the H1N1 virus.
 
CRMS worked to build personal relationships with local and national media that resulted in stories in the Charlotte Business Journal, culinary trade publications, FOX News Channel,all local television media and The Charlotte Observer.
 
CRMS disseminated more than 115 press releases resulting in over 1,700 placements and completed over 1,400 marketing and design projects.
 
CRMS developed a new name for the College’s arts festival, Sensoria, and rebranded the event to encompass its continuing expansion of offerings resulting in festival attendance exceeding 9,700.
 
CRMS partnered with the City of Charlotte Census Committee and headed the education subcommittee to promote the importance of the 2010 Census.
 
CPCC TV produced and aired 75 new feature show episodes, aired 115.5 hours of original programming, increased local programming to 121 hours per week and expanded into prime time.
 
CPCC TV posted 280 videos on its YouTube channel (www.youtube.com/cpcctv).
 
CRMS created and distributed 7,500 newcomer brochures to new residents in Mecklenburg County and mailed 5,000 CPCC Summer Theatre postcards to local households in an effort to build a new audience.
 
CRMS provided marketing and communications support for special events at the College including the May 20th Event, the unveiling of the Captain Jack statue, and visits from Bill and Melinda Gates, Paul Krugman, T. Boone Pickens, Jeff Elder and Cokie Roberts.
 
Goal 4: Organizational Capacity to Serve
Plan and manage human, physical, financial and technological resources so that College programs, services and infrastructure meet student and community needs.
 
Culinary Technology/Hospitality Division opened a state-of-the-art facility in the newly opened Philip L. Van Every Culinary Arts Center to train students on the latest culinary methodology; student enrollment increased 34 percent over Fall 2008.
 
Arts and Communication Division provided state-of-the-art technology and facilities in the new Center for Arts Technology Building for the 3D Visual Arts Program.
 
Learning Unit completed the Road Map for new program ideas: Online English as a Second Language Teacher Training, Pharmacy Technology, Mechatronics, Emergency Management Services and Environmental Science Technology.
 
Horticulture Technology Program developed a new curriculum to serve the needs of the Mecklenburg County Sheriff’s Office at Jail North.
 
Corporate and Continuing Education (CCE) formed a team and created easily accessible key metrics that measure program performance.
 
CCE Records Management and Customer Service implemented a process to set up classes and register dislocated workers and to monitor and track Workforce Investment Act sponsored students.
 
CCE Personal Interest/Lifelong Learning Institute established Constant Contact Outreach to stay in touch with more than 6,000 Personal Interest/Lifelong Learning Institute students.
 
CCE Customer Service designed, developed and implemented a database to track and report student concerns and positive feedback as well as course requests.
 
Medical Assisting Program transitioned to a competitive, lock-step proscribed curriculum.
 
Air Conditioning, Heating and Refrigeration Program and the Electrical/Electronics Programs instituted a new certificate in facilities maintenance.
 
Central Campus Administration created a database to manage all space on Central Campus including offices, labs, classrooms and all instructional-support locations.
 
Institutional Effectiveness (IE) and Quality Assurance (QA) assisted with new program start-ups through their new program development model.
 
IE and QA delivered Service Excellence training to 87 of 89 College units, resulting in a 97.8 percent completion rate.
 
Institutional Advancement/CPCC Foundation raised $6.5 million in private support including gifts to name the Philip L. Van Every Culinary Arts Center, the Dowd Engineering Technology Center and the William K. Diehl Paralegal Program.
 
Institutional Advancement/CPCC Foundation obtained financial support for additional classes from the Levine Foundation and Harper family and transferred more than $1.3 million to the College for scholarships.
 
Information Technology Services (ITS) placed the annual equipment deployment process online to expand and support environmentally and fiscally responsible services.
 
ITS implemented workflow technologies to improve efficacy and accuracy of business processes for part-time contracts and recruitment.
 
Facilities Services reduced operating costs by $120,000 in Summer 2009 by providing housekeeping and security services on a reduced schedule in response to budget constraints.
 
Facilities Services expanded its recycling program by adding independent advertising and collection bins for plastic and aluminum beverage containers at the top 25 vending locations.
 
Bookstore management developed a notification system for available textbooks to share with CCE in an effort to improve the coordination of textbooks with class schedules.
 
CPCC Vending Services contracted with a new vending company to provide new product selections and equipment in response to internal surveys.
 
Finance and Administrative Services offered part-time employees a debit card through Higher One as an option to direct deposit of pay.
 
Finance and Administrative Services completed financial trend analysis reports for fiscal years 2002–2009 that will serve as baseline information for data analysis for future reaccreditation processes.
 
Finance and Administrative Services completed the Business Impact Analysis Report, the Risk Assessment Report and phase one of the development of the CPCC Business Continuity Plan.
 
Academic Learning Center implemented LABTRACK reporting systems for each campus to electronically track student information for auditing and research purposes.
 
Admissions, Registration and Records increased use of document imaging technology, allowing more student documents to be available to Enrollment and Student Services staff.
 
Career Services increased the number of students who registered on the exclusive CPCC online job posting service Connections to 3,699, a 44 percent increase over 2008-2009.
 
Enrollment Management cross-trained all Enrollment and Student Services specialists and 25 volunteers to support area campuses during peak registration.
 
Student Support Services staff submitted a five-year, $1,366,660 continuation grant proposal to the Department of Education for the TRiO Program.
 
Financial Aid Pell awards totaled $24,391,250, a 45 percent increase over 2008-2009.
 
Scholarship awards totaled $1,270,418, a 30 percent increase over 2008-2009; this figure includes $1,145,418 from the CPCC Foundation.
 
Community Relations and Marketing Services (CRMS) merged with CPCC TV to strengthen the CPCC brand and create a more consistent marketing message to external audiences.
 
Goal 5: Organizational Excellence and Innovation
Promote and sustain innovation, entrepreneurship and excellence throughout the organization.
 
Office of the VP for Learning, in collaboration with Information Technology Services (ITS), developed and piloted a Datatel application for SACS faculty credentials that provides a centralized digital database.
 
Health Information Technology Program achieved a 100 percent pass rate on the national certification examination for the Registered Health Information Technician for 2008–2009.
 
Nursing Program, Physical Therapist Assistant Program and Cytotechnology Program students achieved 90, 90 and 100 percent pass rates respectively on national certification and licensure exams.
 
Emergency Medical Technician Basic Certification Program earned a pass rate of 98 percent on the initial state examination, and Basic Law Enforcement Training Program achieved a 100 percent pass rate on the newly-implemented scenario-based state examination by the North Carolina Training and Standards Commission.
 
Pathways to Employment Program implemented a cross-functional Learning Community to improve student outcome measures for state and federal reporting.
 
Community Development received grants for Project Ideal, Pathways to Employment, English as a Second Language Civics and Family Literacy.
Pathways to Employment Program received a $50,000 grant from the CPCC Foundation and Bank of America.
 
Community Development Program met the state retention benchmark of 75 percent.
 
Community Development/Workplace Basic Skills initiated the development of Community Campus Online, a third-party vendor model that allows other community colleges to deposit and resell online courses for noncredit training that was supported by $60,000 from the CPCC Services Corporation.
 
Engineering Technologies Division used grants and donations from Muratec, Duke Energy and Phillip Morris to fund its Advanced Manufacturing Center.
 
SACS Fifth-Year Team, under the leadership of the Learning Unit, completed the SACS Fifth-Year Report and  replied to the SACS Committee’s response.
 
The Performing Arts Facilities Department and CPCC Performing Arts generated $600,000 in revenue during the 2010 year.
 
Central Campus Administration secured a $20,000 Wachovia grant to support the Charlotte Symphony Orchestra on Campus.
 
Engineering Technologies Division was awarded a $250,000 grant from Duke Energy to support its new Mechatronics Program, as well as three different grants to support biofuel projects in the region.
 
Sustainability Technology Program was awarded grant funding of $300,000 from Duke Energy to enable participation in the North Carolina Community College System’s Code Green Super-Curriculum Improvement Program.
 
Corporate and Continuing Education (CCE) Career Professionals Center received a second grant from Wachovia/Wells Fargo that will provide expansion of services offered to unemployed individuals in the Charlotte region.
 
CCE was awarded a Wal-Mart Brighter Futures Grant from the League of Innovation to establish career services for unemployed and underemployed professionals and paraprofessionals.
 
CCE Institute for Entrepreneurship awarded seven student scholarships in honor of Thomas “Tommy” Hall, a CPCC donor for whom the Hall Professional Development Building was named.
 
Center for Sustainability won the 2009 Community Catalyst Award for demonstrating leadership in promoting and enabling sustainable practices in North Carolina.
 
The Geek Fest held its sixth successful event at Levine Campus with more than 3,500 students, educators and community participants attending.
 
Harper Campus Administration, working with Government Relations and Grants, received a grant from the Department of Labor to develop a Pathways Out of Poverty Program that provides green skills for people entering commercial carpentry and construction jobs.
 
CPCC Services Corporation approved $200,000 to fund equipment for new programs at the Harper Campus.
 
Compliance and Audit executed the Internal Audit Plan by completing six audits and special investigations geared towards enhancing the effectiveness and efficiency of the College and its resources.
 
Health and Safety provided ink cartridge recycling services in partnership with an outside contractor to help reduce local landfill burdens and generate monetary dividends.
 
Institutional Advancement/CPCC Foundation acknowledged all gifts within 24 business hours of receipt, and stewardship reports are generated annually for donors of endowed funds.
 
Institutional Research developed new presentations and reports to inform the College community of student success variables and factors to inform decision-making.
 
Institutional Effectiveness and Quality Assurance provided program review data to raise funds, document need and develop innovative programs.
 
ITS deployed a next-generation network-based storage protocol in the CPCC Datacenter to enhance and expand student and staff access to network storage at reduced costs.
 
ITS developed initial iStrategy dashboards to facilitate effective strategic planning as recommended by the internal iStrategy Steering Committee.
 
CPCC Services Corp. assisted individual projects toward profitability and increased its overall fund balance by 4.44 percent.
 
Finance and Administrative Services ordered 14 new student copiers with the capability to access a student’s personal identification number to accommodate student requests.
 
Finance and Administrative Services initiated the Career Ladders Program and selected the administrative support area of the College as a pilot group.
 
Finance and Administrative Services established monthly reconciliation by the Cashiering Office to verify transactions and maintain the integrity of the College’s financial statements.
 
Student Life established a local student chapter of the National Student Veterans of America.
 
Transfer Resource Center was awarded an Innovation Grant for Passport, a dual-enrollment initiative with UNC-Charlotte, providing a new admissions pathway for Charlotte-Mecklenburg high school graduates.
 
Call Center Director Stuart Beame received Honorable Mention as “Call Center Leader of the Year” by the International Quality & Productivity Center during the 11th Annual Call Center Week held June 16, 2010.
 
Financial Aid and Veterans Affairs, Counseling Services and Student Life enabled CPCC to be designated a Military-Friendly School for 2010 by GI Jobs magazine by establishing the Veterans Affairs Committee and other veteran-focused initiatives.
 
CPCC received the Southern Association of College and University Business Officers 2010 Best Practices for Coping with Difficult Budgetary Times for “Overhead Reduction/Utilization of a Four-Day Class Schedule.”
 
Community Relations and Marketing Services (CRMS) partnered with CPCC Procurement and obtained online bids for recurring print projects to streamline procurement.
 
CRMS created an inventory of display items and materials for use across the College.
 
CRMS won three of the 25th Annual Educational Advertising Awards sponsored by Higher Education Marketing Report: gold award for the Sensoria logo/letterhead design; gold award for the Spring 2010 Curriculum Course Guide; and the bronze award for the 2008-2009 Annual Report.
 
CRMS won two Gold Association of Marketing and Communication Professionals’ Hermes Creative Awards for the 2008-2009 Annual Report and the Spring 2010 Curriculum Course Guide.
 
CPCC TV won four 2010 Videographer Awards: Award of Excellence for CPCC Snapshot: “The Making of Captain Jack with Chas Fagan Part 1;” Award of Excellence for Trail of History: “Veterans Show;” Award of Distinction for a Spotlight on Success feature show highlighting instructors Rudy Johnson and Steve Gore; and Award of Distinction for “Sensoria Preview,” a promotional spot highlighting the festival.
 
Process Review Team completed a year-long study of counseling and advising and has presented its recommendations for improvement to Cabinet for implementation.