Internal Certificates

Training opportunities have been grouped into a series of several one- or two-hour workshops focusing on a particular soft /technical skill. Employees are urged to complete the workshops under each heading to obtain an internal certificate.

Communication (Employee must complete five of six classes.)

  • Get to the Point: Painless Advice for Professional Writing (1.5 hrs)
  • E-mail Etiquette (1 hr)
  • Telephone Etiquette (1 hr)
  • Communicating with Generation Me (1 hr)
  • Presentation Skills (1 hr)
  • Conflict Resolution (1 hr)

Organizational Skills

  • Planning Effective Meetings (1 hr)
  • Outlook tips to Organize E-mail and Calendars (1.5 hr)
  • Project Management 101 (1 hr)
  • Tips for Getting Organized (1 hr) (available online via LearnerWeb-Library-Online)
  • Excellent Personal Service: Utilizing CPCC Websites (1.5 hrs)

Service to Others

  • FISH: Attitude (1.5 hrs)
  • Personalities in the Workplace (1 hr)
  • Conflict Resolution in the Workplace (1 hr)
  • Love Your Work (1 hr)

Work-Centered Leadership

  • Developing Effective Teams (1 hr)
  • Developing the Leader Within You (1 hr)
  • Ethics in the Workplace (1 hr)
  • The One-Minute Manager (PD Lending Library) (1 hr)
  • The Leadership Secrets of Santa Claus (1 hr)

Introduction to Project Management

  • Project Management 101 (1.5 hr)
  • Emotional Intelligence (1 hr)
  • Developing Effective Teams (1 hr)
  • Creating Project Plans and Work Schedules (1 hr)
  • Project Management Technologies (2 hr)

Conflict Resolution

  • Clear Communication (1 hr)
  • Conflict Resolution in the Workplace (1 hr)
  • Emotional Intelligence (1 hr)
  • Personalities in the Workplace (1.5 hr)
  • Assert Yourself (1 hr)

Ethics in the Workplace

  • There’s No Such Thing as Business Ethics (2 hrs)
  • Finding Your True North (1 hr)
  • Character is Destiny: Making a Habit of Doing the Right Thing (1 hr)
  • Failing Forward (1 hr)

 

Diversity

Choose one or more class/activity from each of the following categories for a total of at least five (5) hours:

  • Culture
    • Video--Futurist Joel Baker presents a look at the future that embraces cultural diversity. (Available through the PD Library)
    • Cultural Diversity Panel--Panel discussion in which members of the CPCC community share their stories about living in a different culture and reflect on how it feels to be "different."
  • Skill Based Training
    • Not Like Us--Workshop available through Professional Development.
    • Conflict Resolution--Workshop available through Professional Development. Faculty and staff will be able to grasp conflict resolution techniques to use with fellow employees and students
    • How Today's Students are Different Than Those Who Went Before--Workshop available through Professional Development dealing with the Millennial Generation in the Classroom.
  • Experiential
    • Color Blind--Workshop available through Professional Development. This activity focuses on the improtance of communication in the workplace.
    • Poverty Simulation--Available through Service-Learning.
    • Walk a Mile in My Shoes--Simulation offered through Student Life and Disability Services
    • Service project--Employees choose to participate in a community Service-Learning project related to diversity and approved by Professional Development.
  • Special Interest
    • Generation Me--Workshop available through Professinal Development
    • Black History Month Speaker Programs--Available through Student Life.
    • Technology of the New Generation--Workshop available through Professional Development. Attendees learn how today's generation of students communicates using the Internet for social networking.
    • The Horse Boy--Video, available through Library for checkout.
    • Young at Heart--Video, available through Library for checkout.
  • The library has an online database – Films on Demand--which can also be a good resource in earning credit toward the diversity internal certificate. Faculty and staff can type in key word terms (i.e. diversity, religion diversity, culture, etc.) and watch films at their desk computers, complete a short assessment, and earn professional development credit.

 

In addition to the above classes/activities, employees will be allowed to earn PD credit for one outside resource, activity, and/or program (i.e. completion of a book, viewing a video, attending a program at a local museum/agency upon submitting a write-up which answers the following quesitons:

  1. Summarize the program, book, or video.
  2. Describe how the program related to diversity.
  3. Describe what you learned from the program.
  4. Explain how the information you learned related to your work/job.

Submit your written responses to Professional Development.