Due to the wide variety of hardware and software configurations, ITS is unable to provide support for personally owned computing equipment.  CPCC recommends the following guidelines to minimize potential problems while using online services.

1)   Keep your operating system current and up to date by visiting to the Microsoft Update page.  This will help keep your system secure by installing security measures as they become available.

2)   Install and maintain an antivirus software.  Such software can scan, identify and remove harmful viruses from your computer.  Free antivirus software can be obtained from vendors such as Microsoft's Security Essentials

 

For assistance with technical issues with our online services, please contact the ITS Help Desk at (704) 330-5000.