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All CPCC employees, including part-time, are required to have a CPCC network account.
Staff must not use accounts that are not specifically assigned to them.
Your network account will allow you to access:

  • CPCC Workstations
  • CPCC Email
  • Departmentally Shared Data (U-Drive, H-Drive, Sharepoint, etc.)
  • Administrative Information Systems (Datatel, Informer, etc.)
  • Online Services (Blackboard, CAW, etc.)


To obtain your account, use our Account Management System. Human Resources will provide you with the appropriate information to create your account.

A New Employee Office/Space Request Form is used for the authorization process of new (or newly full-time) employee office/space requests and to notify ITS about the new office or space technology needs. All new employees with assigned spaces should have this form filled out for them by their supervisors.

Note: This form is not used to request upgrades or new equipment for existing employees.

Please visit the ITS Web Forms Page to request additional access to CPCC services.

Employee Network Usage Policy

CPCC has established set guidelines for network account usage which must be abided by during your employment at the college. Please take a moment to review the specific policies listed below:


For your convenience ITS provides a Help Desk as a single point of contact for technical assistance. Support is available for the installation of hardware and software, new equipment requests, new account and account change requests, hardware upgrade and repair, telephone system support, support of college licensed software applications, mainframe printing requests, and technology consultation services.



If you need further assistance please contact the CPCC ITS Help Desk.
ITS Help Desk WebsiteITS Help Desk Web Site Email the Connect to Live Chat SupportLive Chat Support
Call the helpdesk704.330.5000 Fax the helpdesk704.330.5475