Services for Employees

The following is a list of services available to each employee. To request new service or make changes to an existing service, please submit a service request. For assistance with or questions about a service, contact the ITS Help Desk.

Astra Web Client
Access Adastra online room scheduling information via your browser.

Computer Desktop/Laptop
All full-time employees are provided a desktop computer.  Learn more about the provided equipment.

Document Imaging- Singularity
Singularity is the electronic document storage system for CPCC. Select this link to access the system.

Online Searchable Directory of Faculty, Staff, and Department contact information.

E-Directory Administration
Department liaisons can manage the E-directory listings for their department's employees.

Can be accessed on your desktop using MS Outlook, or from anywhere on the internet using Webmail.

Employee Print Management
Access this system to manage your employee print account and balances.

Employee Profile
Each employee has a profile page linked from their listing in the e-Directory. This makes faculty and staff members more easily accessible and provides a way for them to dynamically present personal information.

Employee Profile Manager Tool
You can upload your picture, add links to your favorite web sites, list your responsibilities, educational background and experience, publications, and other information you would like to share about yourself.

Equipment / Technology Planning & Consultation
ITS provides consultation services to help you determine technology solutions appropriate for your needs in the office, classroom, or lab.

Entrinsik Informer is a reporting tool used to extract information from
the Colleague system.

Look up and sign up for Professional Development Training Sessions.

Multi-Function Printers (MFPs)
Find out information about multi-function printers including who to contact for support/supplies, what abilities they have, and how printing is managed through these devices.

Network Accounts
Each employee (full or part time) is required to have a network userid and password which is used to access the CPCC network and online services, including the college e-mail system, shared network drives, individual network storage, and any specialized access needed for specific positions.

Network Account Management Tool
With this online tool you can: Change your password,
set your Secret Questions, see your MFP Print Account PIN# and Balance.

Remote Access
Files, email, and computer services can all be accessed remotely via Citrix and Outlook Web Access.

Reports to Web
Distributed Student Information System Reporting Tool .

Sharepoint Team Services
Web-based information sharing software for college teams. Collaboration and team communication tools that integrate with Microsoft Office applications to make file sharing easy.  more...

Software Acquisition
Find out how to get access to Microsoft software packages for a discounted price.

Telephone Service & Voicemail

Telephone System Replacement Project - Transition FAQ
Questions and answers relating to the telephone replacement project.

    Technology-Enhanced Rooms
    Many conference rooms, classrooms, labs, and other rooms have computers, projectors, televisions, VCRs, and other technology for enhancing learning and communication.

    Online tool to manage your relationship with the college. Access your employee leave balance, etc.

    Webspace for Employees
    Using your U-Drive, you can you can host publicly available web pages via

    Wireless Network
    Information about CPCC's wireless networks

    Video Conferencing
    Information Technology Services has a video conferencing solution that may be used by faculty and staff.