Services for Employees
The following is a list of services available to each employee. To request new service or make changes to an existing service, please submit a service request. For assistance with or questions about a service, contact the ITS Help Desk.
Astra Web Client
Access Adastra online room scheduling information via your browser.
All full-time employees are provided a desktop computer. Learn more about the provided equipment.
Citrix Virtual Desktop
Citrix is a web-accessible virtual computing environment that allows staff and students to access the CPCC network from off-campus. Citrix is also used to provide specialized environments to students and staff.
Document Imaging- Singularity
Singularity is the electronic document storage system for CPCC. Select this link to access the system.
Online Searchable Directory of Faculty, Staff, and Department contact information.
Department liaisons can manage the E-directory listings for their department's employees.
Can be accessed on your desktop using MS Outlook, or from anywhere on the internet using Webmail.
- Spam Filtering
- Outlook Web Access
Access your college e-mail from any internet-connected computer using a web browser
- E-mail Best Practices
View a series of suggestions and best practices for sending, receiving, and managing emails
- Managing Your Mailbox
Information regarding email quotas and how to manage your employee mailbox
- Retiree E-mail Accounts
Policy and procedures for CPCC retiree email
- Postini Junk and Virus Infected E-mail Message Center
Use this guide to get started using your Message Center for managing junk and virus-infected e-mail
- Postini Personal Archive
Use this guide to get started with your personal archive
Employee Print Management
Access this system to manage your employee print account and balances.
Each employee has a profile page linked from their listing in the e-Directory. This makes faculty and staff members more easily accessible and provides a way for them to dynamically present personal information.
Employee Profile Manager Tool
You can upload your picture, add links to your favorite web sites, list your responsibilities, educational background and experience, publications, and other information you would like to share about yourself.
Equipment / Technology Planning & Consultation
ITS provides consultation services to help you determine technology solutions appropriate for your needs in the office, classroom, or lab.
Multi-Function Printers (MFPs)
Find out information about multi-function printers including who to contact for support/supplies, what abilities they have, and how printing is managed through these devices.
Each employee (full or part time) is required to have a network userid and password which is used to access the CPCC network and online services, including the college e-mail system, shared network drives, individual network storage, and any specialized access needed for specific positions.
Network Account Management Tool
With this online tool you can: Change your password,
set your Secret Questions, see your MFP Print Account PIN# and Balance.
- H-Drive – Network File Storage for Departments. Store shared files in your department share on the H-Drive.
- U-Drive – Network File Storage for each employee. If you use 'My Documents' while logged into a College workstation, you are already using your U-Drive.
Reports to Web
Distributed Student Information System Reporting Tool .
Sharepoint Team Services
Web-based information sharing software for college teams. Collaboration and team communication tools that integrate with Microsoft Office applications to make file sharing easy. more...
Find out how to get access to Microsoft software packages for a discounted price
Telephone Service & Voicemail
Many conference rooms, classrooms, labs, and other rooms have computers, projectors, televisions, VCRs, and other technology for enhancing learning and communication.
Online tool to manage your relationship with the college. Access your employee leave balance, etc.
Webspace for Employees
Using your U-Drive, you can you can host publicly available web pages via people.cpcc.edu.
Information about CPCC's wireless networks
Information Technology Services has a video conferencing solution that may be used by faculty and staff.