What is the Quota System?

The quota system is a technology that CPCC ITS has implemented to better manage the growth of network-stored data. Each user will be given 1 Gigabyte of network storage for his/her U-drive (or 'My Documents' folder.) Provisions have been made for increases in individual storage sizes based on need.

Why does the college have this system in place?

In the absence of some control mechanism, it is possible for individual users to consume all available storage in a manner inconsistent with Section 6.20 of the Policies and Procedures Manual. The quota system has been implemented to ensure the efficient use of college resources.

How do I check my storage or current quota size?

Go to My Computer and left click to select your U-Drive. In the left frame of your My Computer window, you will see a details section which will show you the total size of your U-Drive and your current free space available. You will also be notified by email as you approach or meet your quota limit.

How does this system benefit me?

This system guarantees that you will be able to store documents and files up to your allocated limit.

What if I need additional space?

Users requiring additional storage must fill out a Network Access Change form, available from the ITS website. Forms should be submitted to the ITS helpdesk, complete with a justification for the increase and a supervisor’s approval.

What data should I store on my U-Drive?

Your U-drive should be used for college-related documents and files that require portability. Any files considered to be ‘mission critical’ that are not being shared department-wide should be stored there so they can be backed up by ITS.

What are some other storage locations available, and how and when should I use them?

The college has several storage options available for faculty and staff.

These drives are directly accessible from each user’s workstation:

• H-Drive – Used for storing departmental data which requires portability, security, and backup
• J-Drive – Used for data from departmental applications which requires portability, security, and backup
• Z-Drive – Used for storing data which needs to be made available to the college as a whole
• C-Drive – Your workstation’s hard disk that can be used for storing data which is not critical for college operations

Some other storage options include the following:

• Sharepoint – Some departments have a Microsoft Sharepoint site available for documents with shared authorship. CPCC Sharepoint sites are accessible via https://sharepoint.cpcc.edu
• Public Folders – Used for storing emails to share between individuals
• Exchange – Used for storing College-relevant email communiqués

What happens if I go over my quota limit?

Once you reach your quota limit, you will be unable to save additional data to your U-Drive until you do one of three things:

• Delete old data you no longer need
• Move some data to another, more appropriate location
• Request additional storage from ITS

Use the guidelines above to help determine the most appropriate location for any data you wish to move. You will receive a warning message via email as your U-Drive approaches capacity and again when you exceed it.

How quickly will requests for additional storage be processed?

ITS will make every effort to process requests for additional storage within a 48 hour period.

How can I obtain assistance with this service?

Any questions regarding the quota system should be directed to the CPCC ITS Helpdesk (x5000)