New Employees

 

Introduction

All CPCC employees, including part-time, are entitled to a CPCC network account.

Staff must not use accounts that are not specifically assigned to them.

Your network account will allow you to access:

      • CPCC Workstation Login
      • CPCC Email
      • Departmental Shared Data (U-Drive, H-Drive, Sharepoint, etc.)
      • Administrative Information Systems (Datatel, etc.)
      • Online Services (Blackboard, Moodle, CAW, etc.)

To obtain your account, you must submit an Online Account Request. Your Departmental Liaison can assist you in filling out the required information, and must authorize your request before it will be processed.

A Telecommunications Service Request must also be completed for the installation of telephone equipment and configuration of voice mail.

A New Position Equipment Request form is used to request equipment for newly created and filled positions when the new employee is moving into an area that does not have existing computer equipment.

Note: This form is not used to request upgrades or new equipment for existing employees.

The Network Account Request and the Telecommunications Service Request must be completed for all new college employees. A New Position Equipment Request form should only be submitted for newly created positions.

Employee Network Usage Policy

CPCC has established set guidelines for network account usage which must be abided by during your employment at the college.

Please take a moment to review the specific policies listed below:

Support

For your convenience ITS provides a Help Desk as a single point of contact for technical assistance.

Support is available for the installation of hardware and software, new equipment requests, new account and account change requests, hardware upgrade and repair, telephone system support, support of college licensed software applications, mainframe printing requests and technology consultation services.

ITS Helpdesk

Phone 704.330.5000
Fax 704.330.5475
Email helpdesk@cpcc.edu