Web Forms

CPCC Web Forms

 

To request service, please use the appropriate form below. Forms have been categorized into groups below.
Please select from the index for faster browsing:

If you have questions, need additional information, or need service or support not covered below, please contact the ITS Help Desk.

 


 

Help Desk Service Request

Submit a Service Request.
Please use this form to submit a service request to the ITS Help Desk.
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Learning

Classroom Setup Request
Used to request a classroom/lab be setup/configured with specific hardware/software required for the course environment prior to the start date of the course.
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Network

Network Access Change Request
Used to make access modifications to an existing account, such as adding access to shared drives and departmental applications, or terminating an account.
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College Information Services Access Request
Used to request new access or modifications to an existing account for Colleague, Informer, WebAdvisor, ImageNow, MAP and OSP.
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Mobile Device Synchronization Form

A video explaining our FAQ's regarding the policy is located here
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When accessing this form, sign into Web Employee, select Employees, and then select Mobile Device Sync Form
Used to request access to synchronize your personal smart phone device with the CPCC Exchange server via ActiveSync. Click here for instructions on setting up your mobile device for synchronization.
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Equipment

Workstation Re-Image Request
Used to request the re-image of an employee workstation if the operating system and/or software errors are experienced and unable to be resolved via troubleshooting.
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Technology Planning

The annual Technology Equipment Planning process is available to identify needs and plan for equipment and services throughout all College campuses. The process enables departments to enter their requests through our online technology planning system.
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New Position Equipment Request/Moves and Relocations
Used to assist employees with the processes involved when a new employee starts, a current employee changes position, or a current employee moves their office to another location.
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New Employee & Guest Accounts

Network Account Creation Request
Used to obtain a new account. Your Departmental Liaison can assist you in filling out the required information and must authorize your request before it will be processed

Guest Network Account Request Form
Used to request temporary guest network accounts
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ITS Help Desk WebsiteITS Help Desk Web Site Email the helpdeskhelpdesk@cpcc.edu Connect to Live Chat SupportLive Chat Support
Call the helpdesk704.330.5000 - phone Fax the helpdesk704.330.5475 - fax