Program/Unit Review Information

Program/Unit Review Process

The program/unit review process that was started at CPCC in 1998 has proven to be an effective tool to evaluate the effectiveness of programs and services and to insure that the college keeps “quality improvement” at the forefront of college activities.  Institutional Research provides a plethora of data to the programs so that program faculty can examine where the program is and where it is going.   There is also training provided by Institutional Research (IR) and Institutional Effectiveness (IE) staff to explain the process and the resources that are available to the programs while they are working on their reviews.  Working hand-in-hand with programs and the Learning Unit provides the tools and resources for programs and units to effectively complete their reviews.

During the program/unit review process, the units establish outcomes (program, learning and/or administrative) and can do the following types of assessments (and most do several).

  • Direct assessments of student learning
  • Direct assessments of administrative function
  • Surveys of faculty, staff, students, employers, coop and internship providers, direct service-recipients
  • Qualitative assessments such as SWOT analysis and focus groups
  • Use of standardized testing (LIB-QUAL, etc.)


Once units have these results, they complete the following:

  • Determine if they met their outcomes
  • Develop strengths and weaknesses
  • Develop strategies for change/improvement
  • Discuss future issues
  • Write a one-year follow-up on strategies to make sure follow-through occurred (closing the loop) - In early spring 2012, this was changed to an interim review completed at the 2.5 year mark.


Program and unit reviews are taken seriously at the College with the four College Vice Presidents spending time on training, assessment and follow-through with their individual units.  The Vice Presidents meet with their units to review all results and help with resource needs.  Results of program/unit review are reported to the colleges various councils.


Final program review documents

Final administrative review documents