CIVICS OBJECTIVES
• Identify, evaluate, and compare financial service options in the community such as banks, credit unions, check-cashing services, and credit cards.
• Access community or commercial agencies to resolve a consumer complaint.
• Develop a business plan for a small business.
• Describe methods and procedures to obtain housing and related services including low-cost community housing.
• Interpret renters’ rights, lease and rental agreements.
• Identify basic housing issues, including home maintenance problems, and advocate for solutions.
• Identify effective ways to safeguard families and homes.

Advocacy

Child Care An organization serving Mecklenburg and surrounding counties with information on daycare and after-school programs.
5 Steps to Choosing Quality Childcare
Directory
Diversity Interactive presentation of the Civil Rights Movement in the United States. Includes lessons and materials for teachers.
Department of Motor Vehicles North Carolina Division of Motor Vehicles

Education
Charlotte-Mecklenburg Schools
North Carolina Community College System
North Carolina Department of Education 
The College Foundation of North Carolina

Emergency
Charlotte-Mecklenburg Police Department

Family
A one-stop source of quality information about the health, development and education of pre-school children - for families, educators, and anyone interested in issues that affect children.
Charlotte Parents

Senior Services
Just1Call provides a unique service to the community with the help of experienced professionals and an extensive database of public and private organizations in Mecklenburg County that provide products and services to seniors and adults with disabilities. The provider database is maintained in partnership with the United Way of Central Carolinas.
Charlotte-Mecklenburg Department of Social Services offers senior nutrition programs, transportation, protection against elder abuse and other programs for seniors and families. (704) 336-3171, 8 a.m. to 5 p.m. weekdays.
Elderly General Purpose Transportation offers affordable rides in Mecklenburg County to people 60 and older. (704) 353-1500
Centralina Area Agency on Aging publishes Consumer's Guide to Housing and Long-Term Care; ombudsmen keep track of quality in assisted-living centers, nursing homes and other housing for the elderly. (704) 372-2416, 8 a.m. to 5 p.m. weekdays.

Immigrant Resources
The Charlotte office of the Immigration and Naturalization Service is located at 210 E. Woodlawn Road, Suite 138, Building 6, Charlotte, NC; Hours: 7:30 a.m. to 2:00 p.m., Monday through Friday. The office is closed on Saturday and Sunday and on Federal holidays. 
Major’s International Cabinet includes a listing of community resources for immigrants in Charlotte and surrounding areas.
Latin American Coalition, Inc. Mission: To empower the Latino community by providing enhanced information and education initiatives that will promote full Hispanic participation in the Charlotte-Mecklenburg region.
Contact: Angeles Ortega, Executive Director; Address: 5471-A Central Avenue; Charlotte NC 28212; Phone: 704-531-3848, Fax: 704-531-3850
International House. Offers Citizenship Classes/ESL / English Tutoring Program. Contact: Raquel Lunch, Community Services Director—Immigration Advocacy Project; Contact: David Stewart, Immigration Services Director; Address: 322 Hawthorne Lane; Charlotte NC 28204; Phone: 704-333-8099 Fax: 704-334-2423; Languages Spoken: English, French, Russian, Spanish/

Parenting
Huntersville Family Fitness & Aquatics
A list of things to do and places to go with children in the Charlotte-Mecklenburg area.
Ada Jenkins. Provides education, health and family services to families in need

Recreation 
Arts and Entertainment resources in Charlotte.
Parks and Recreations website for Charlotte.

Resources
Basic Life Skills Manual begins with an introduction to the City of Charlotte and Mecklenburg County, detailing the structure of local government and the range of services provided by the city and county. The following chapters offer information about particular local agencies, such as the Police Department, Fire Department, Community Relations Committee, Department of Social Services, and Charlotte-Mecklenburg Public Library, among others, as well as topics including housing, legal issues, banking and employment opportunities. Throughout the guide, there are tips and suggestions to help the reader better understand how to access available services and learn vocabulary and phrasing appropriate to each topic area.
International House includes more than twenty different programs and services, including citizenship classes, the English Tutor Program, Doorways Women’s Group, International House Book Club, and more.
Civic Participation and Community Action Sourcebook.

Security 
A prevention website with records checks, police links, crime stats, wanted list, repot a crime, fugitives, kidnappings, federal agencies, etc.

Volunteers 
Volunteer Matching Services

Other