What should you do if you receive a bomb threat by phone?
1. If you receive a bomb threat by telephone- When you hang up, immediately dial 9*57 from campus phones (*57 from non-campus phones) to electronically flag the call. If a telephone number is displayed on your phone, record that number.
2. Then immediately call Campus Security at 6911 (704.330.6911 from non-campus phones) using a land-line telephone, not a cellular or radio device. Provide information to Security and proceed as directed.
3. Do not activate the fire alarm. Turn off cell phones, walkie-talkies, or other radio devices; do not use this type of equipment until you are at least 300 feet from the potential bomb site.
4. This information concerning the call will be helpful to law enforcement officials:
o Time of call and number from which call is made
o Location of the bomb or time of possible detonation
o Background noises that give clues to the location of the caller
o Apparent gender and age range of the caller, voice quality (calm, excited, slurred), accents, speech impediments, or other clues to the possible identity of the caller
Here are suggested tips for anyone who receives a bomb threat by phone.
1. Keep caller on the line as long as possible. Ask him/her to repeat the message. Record every word spoken by the person.
2. If the caller does not indicate the location of the bomb or the time of possible detonation, ask him/her for this information.
3. Inform the caller that the building is occupied and the detonation of a bomb could result in death or serious injury to many innocent people.
4. Pay particular attention to background noises, such as motors running, music playing and any other noise which may give a clue as to the location of the caller.
5. Listen closely to the voice (male, female), voice quality (calm, excited), accents, and speech impediments. Immediately after the caller hangs up, report the threat to Campus
6. Security at 6911 (704.330.6911). Campus Security will notify law enforcement personnel and other emergency responders.
7. Remain available, as law enforcement personnel will want to interview you.
What should you do if you receive a bomb threat by other means?
If you receive a bomb threat by any other means, immediately call Campus Security at 6911 (704.330.6911 from non-campus phones) using a land-line telephone, not a cellular or radio device. Provide information to Security and proceed as directed. Do not activate the fire alarm. Turn off cell phones, walkie-talkies, or other radio devices; do not use this type of equipment until you are at least 150 feet from the potential bomb site.
In the event an evacuation occurs—either by sounding an alarm, making an announcement, or sending individuals recognized as reliable authority figures (e.g., uniformed law enforcement, Campus Security personnel, uniformed Facilities Services staff, and key administrators)—follow these steps. In situations involving evacuations, it is imperative that everyone cooperate.
1. Gather personal belongings within arms reach and take them with you. (This makes it easier for the room to be swept as there should be no unusual items remaining in the classroom.) Do not try to run back to your offices or other rooms to grab personal items (these areas may not have been swept yet). Do not unnecessarily delay your exit by trying to collect personal items.
2. Proceed immediately and calmly to the nearest exit. Do not use elevators. Individuals with physical conditions that prevent them from using the stairs should assemble in designated areas *(see below), if there is no ground level exit available for use.
3. Faculty should ensure that students exit their classrooms and should turn off the lights and close the classroom door. Staff working with students in their offices should ensure that the students exit and then turn off lights and close the office door. Designated personnel will ensure that common areas of the buildings have been evacuated.
4. Do not trigger the fire alarm. Turn off cell phones or other radio devices and do not use these devices until you are at least 300 feet from the building. Some explosive devices may be triggered by the frequencies of this equipment.
5. Assemble the designated distance from the building, which is a minimum of 300 feet. Longer distances may be designated at the site to minimize danger from flying debris if an explosion should occur.
6. Remain assembled until word is given to return to the building or leave the premises. Follow all instruction given by Campus Security or the Campus Dean.
7. Please remember that the President of the College determines whether to close the campus. If the President decides the campus should be closed, this information will be communicated to Campus Security and the Campus Dean for notification to those assembled outside.
*For individuals on floors with no ground level access and who have physical limitations that prevent use of the stairs, call Security at 6911 (704.330.6911) and tell them which room you are leaving. Proceed to the nearest exit stair according to the posted building evacuation signs (or other location that Security may direct) and wait for Security or other law enforcement/fire personnel to arrive with an evacuation chair or other method for safely exiting the building. Campus Security will offer the individual the option of using an evacuation chair. If the person declines to use the chair, they must wait for appropriate assistance in proceeding to the designated SAFTEY ZONE for that area. UNDER NO CIRCUMSTANCE should students, faculty, or staff (except for CPCC Security personnel) attempt to carry a person in a wheel chair or a student with a physical disability down stairways.