I'm an instructor and some of the students in my class do not receive the e-mails I send to the group. What could be happening?

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E-mail will definitely be sent to everyone in your class. Most likely your student has an old e-mail address registered with the college and their e-mail is automatically being forwarded to that address. Please ask your student to either check e-mail at the address they have provided the college or go to http://mycollege.cpcc.edu and blank out their e-mail address (see how to stop e-mail forwarding above). This action will cause the system to create an account for them within 24 hours. The student can then go to www.cpcc.edu/email to activate their account and start receiving messages.