2006-2007 Accomplishments


College Accomplishments 2006-2007


Goal 1 – Student Success: Ensure student success by all employees assuming collective responsibility for placing the needs of learners first.

  • CPCC has certified 1,002 associate degree and 73 diploma graduates, 583 student recipients of certificates, and 261 Adult High School graduates.
  • CPCC student, Jane Fountain, was selected as one of the first recipients of the North Carolina Campus Compact’s “Community Impact Student Award”, honoring students who have made significant contribution to campus-based efforts to address community needs.
  • Substance Abuse Program collaborated with Cooperative Education to place and supervise interns in community agencies as an avenue to employment.
  • Public Safety offered a large component of mandated EMS and Law Enforcement CCE courses online for the City of Charlotte Fire Department and law enforcement agencies.
  • The American Academy of Applied Forensics provided experiential opportunities for curriculum students.
  • English as a Second Language (ESL) partnered with instructional areas and Enrollment Management to develop four new certificates for ESL students.
  • English as a Second Language partnered with Allied Health and Nursing to develop ESL for Healthcare professionals in response to requests to support ESL learners.
  • English, Reading, and Humanities established a pre-major in Mass Communication/Journalism.
  • English, Reading, and Humanities offered 18 Learning Communities.
  • CCE Real Estate/Insurance/Mortgage Banking collaborated with English for Special Purposes to develop supplemental courses in Spanish and English related to the financial services industry.
  • The Graphic Arts/Design ADAPT student club was formed and it organized several fundraising activities.
  • Behavioral & Social Sciences faculty piloted the use of “Wikis” as a means for students to document their work and collaborate for peer review.
  • Nursing retention rates for graduates of the program increased from 29% in spring 2004 to 62% in spring 2007, and program pass rates increased from 76% in spring 2005 to 88% for spring 2006.
  • English, Reading, and Humanities developed and offered new courses including ENG 274 Literature by Women and REL 111 Eastern Religions.
  • Early Childhood Education submitted paperwork for the Infant-Toddler Certificate to the Curriculum Committee to enhance student options and increase program offerings to meet the demand of the community learner.
  • Early Childhood Education submitted its self-study report for accreditation.
  • Academic/College Success Skills (ACA) developed a website to provide resources for instructors teaching those classes.
  • Business and Industry negotiated a contract with a new online vendor, Gatlin Educational Services, allowing the expansion of online career training options in the popular areas of healthcare and business.
  • eLearning completed quality course reviews for 29 courses.
  • Leadership, Management and Professional Development offered English for Healthcare Professionals targeted for students in curriculum healthcare programs whose opportunity for success will be improved significantly with this focused training.
  • Leadership, Management and Professional Development collaborated with Adult ESL to offer higher-level ESL classes for adults focusing on conversational skills.
  • Information Technologies implemented Testout and LabMentors to provide improved online content and practice time for students.
  • Information Technologies used both Moodle and Blackboard as dual platforms for online offerings and evaluated Sakai, a third platform.
  • Information Technology Services offered several cooperative education positions to current students providing them with valuable experience in Student Technology Centers.
  • Geospatial Technologies used eLearning offerings to enhance the existing curriculum courses and expanded continuing education offerings to 28 courses, including GIS in Law Enforcement and GIS in Homeland Security.
  • Business and Accounting provided two business classes, BUS135 Supervision and BUS255 Organizational Behavior, at the Johnson Y for the Pathways Program.
  • Air-Conditioning Heating and Refrigeration Program reestablished its student club.
  • Simulation and Game Development created more than 150 podcasts to enhance student learning through active engagement in the learning process.
  • Horticulture students, through the Futures Institute’s Campus Ecology Program, designed the landscape plans for the Innovation Grant: “Sustainable Landscapes and Wildlife Habitats”, on Central, Levine, and Cato campuses.
  • Information Systems Security created video lab tutorials for several courses to increase student success.
  • Engineering Technologies partnered with several corporations on the new Electro-Mechanical Program and created an Electro-Mechanical Certificate.
  • Medical Laboratory Technology subscribed to an online library that allows program students to view training modules and microscopic slide depictions to better prepare for classes, labs, and certification exams.
  • Respiratory Therapy faculty have web-enhanced the majority of first-year courses and integrated simulations, examinations, and electronic media into second-year courses.
  • Professional Development conducted over 40 workshops and training sessions to assist faculty and staff in preparing for the core competency initiative, and led the identification of core competency assessment in 936 courses, a completion rate of over 99%.
  • Mathematics faculty volunteered a minimum of one hour per week as tutors in the Academic Learning Centers on Harper, Levine, North, Central, and Cato Campuses to support student learning.
  • Facilities Services provided routine and preventive maintenance and housekeeping for facilities within established response periods of 80% of the target response time.
  • Facilities Services completed construction and opened the Joe Hendrick Center for Automotive Technology, the Independence Parking Deck, and Building II at Cato Campus.
  • Facilities Services provided security coverage that continued to result in low incident rates at all campuses.
  • Facilities Services implemented budgets focused on high priority activities that directly support student success.
  • Information Technology Services enhanced SNAP / CPCC Login to enable students to create and manage all of their accounts including Web Advisor, Network, and Print Management.
  • Information Technology Services reduced network outages and put Intrusion Detection sensors in place to improve monitoring of inbound attacks and egress traffic from the network.
  • Information Technology Services planned the design of a disaster recovery site and moved a server to a separate location to allow Datatel applications to continue in the event of outages in the primary datacenter.
  • Information Technology Services implemented a secure network management infrastructure with authentication servers and frameworks.
  • Information Technology Services completed the successful rollout of document scanning and archival in Human Resources and Payroll.
  • CPCC-TV increased CPCC-produced programming on Channel 17 to 43% of all broadcast hours per week.
  • CPCC-TV produced more high-quality instructional/marketing material including 72 half-hour feature programs and 203 promotional spots.
  • Library Services developed and implemented an effective and appropriate adaptive technologies/ADA strategy within the libraries to support student retention and support similar services provided by other members of the College community.
  • ESS implemented new student orientations at the Central and Levine Campuses where 388 students and 304 parents participated.
  • ESS and Marketing Services developed a CPCC recruitment view book that highlights services for students.
  • ESS developed an in-house interactive online practice placement test.
  • ESS created and implemented the Career e-Mentor Program to facilitate career-related networking among CPCC students and alumni.
  • Financial Aid developed an online scholarship application and revised the scholarship website by program, financial need, and comprehensive scholarship listings.
  • The Academic Learning Center restructured its focus to recommit to methods that will develop independent learners and established an Academic Success Lab to work one-on-one with students to develop academic success strategies.
  • ESS held College Transfer Day for over 450 students at which 46 colleges and universities recruited and shared information about their institution, and scheduled 41 Transfer Tuesday events with 485 students attending.
  • Finance and Administrative Services coordinated the installation of equipment in the new Independence Parking Deck.
  • Finance and Administrative Services worked with the Majors Bookstore to promote the “Guaranteed Buyback of Textbooks” program.
  • Marketing Services developed and implemented targeted-marketed advertising campaigns for registration using Geospatial Information Systems.
  • Marketing services completed more than 1,100 projects including brochures, posters, fact sheets, playbills, programs, and the like.
  • Family Literacy partnered with Pathways to Employment to offer training for English language learners for entry level jobs in Hospitality, Woodworking, and 10-Key.
  • Quality Assurance standardized department and campus telephone menus for more efficient assistance.
  • The Diversity Committee installed three telecommunication devices for the hearing impaired in the libraries at Cato, Levine and Central.
  • The Institutional Effectiveness Committee solidified the program review process by aligning it with budget timelines to facilitate needed funding for program improvements.
  • The Learning Outcomes Subcommittee of the Learning College Committee identified core competencies for all curriculum courses, developed program matrices, and completed implementation plans.
  • The College Information Technology Team explored options for strengthening the academic integrity of the learning process by licensing a product to identify and control plagiarism.
  • The Retention Committee addressed issues affecting student retention and made recommendations for improvement.


Goal 2 – Organizational & Professional Development: Foster an organizational culture that makes learning the primary value in every action of the College.

  • Instructional Unit trained 483 full-time faculty, administrators, secretaries, and instructional office assistants in Web Advisor.
  • Criminal Justice faculty completed training on service learning and implemented service learning into course curriculum.
  • American Academy of Applied Forensics staff attended the annual update training provided by NC Department of Justice.
  • ESL faculty offered work skills training to ten staff and faculty on how to incorporate work skills competencies into the ESL classes.
  • Culinary and Hotel/Restaurant Management added American Culinary Federation competencies to appropriate syllabi.
  • Instructional Development created a database to identify the core competency that is addressed in every curriculum course.
  • Instructional Development partnered with CCE and Human Resources to roll out a succession planning model.
  • Instructional Development offered new part-time faculty orientation via Mediasite at all campus locations.
  • The Center for Leadership and Staff Development made Microsoft Office Suite training available online to all faculty and staff.
  • The Center for Leadership and Staff Development developed a two-year leadership training program based on the American Association of Community College leadership competencies.
  • Foreign Languages and Academic ESL developed study abroad programs in France, Germany, and Mexico for CPCC faculty and staff, healthcare professionals, and CMS personnel.
  • Presentation U. assisted over 30 instructors/staff members in placing instructional content into Power Points/CDs/DVDs and other alternative delivery media.
  • Presentation U. produced a CD of self-instructional projects for faculty and staff that teaches technical skills in PowerPoint and related areas and a created a podcast on this alternative delivery method.
  • ACA provided a workshop and professional development opportunities to more than 150 instructors to improve active-learning strategies for the classroom.
  • Title III instructors participated in over 1,000 hours of faculty development training in assessing learning outcomes and lesson planning.
  • CCE Leadership, Management, and Professional Development offered a “Welcome Back” meeting for part-time instructors and offered training on utilizing SMART classroom equipment.
  • Engineering Technologies used an open source tool called WINK to create online videos, and learned how to use new Rapid Prototyping equipment.
  • Mathematics added MyMathLab, an on-line homework tutoring software package, to all sections of Developmental Math and trained all part-time instructors in its use.
  • Human Services Technology Generalist Program staff attended training on domestic violence and presented at the North Carolina Conference on Service Learning.
  • CCE Health faculty presented at the National Conference on Healthcare Communication at Emory University.
  • CCE Health faculty attended a workshop for instructional best practices for nurse aide instructors and presented a workshop to nurse aide instructors from around the state on “Culturally Competent Communication”.
  • Planning and Research offered training sessions on outcome evaluation and the program review process to enhance participants’ understanding of program outcomes.
  • Compliance & Audit provided training opportunities to faculty and staff on the FTE reporting process and continued to remain abreast of process changes for the new system.
  • Information Technology Services successfully completed the single sign-on, website design and template per project plan of the Applicant Tracking Solution to support Human Resources.
  • Information Technology Services migrated over 50% of its websites with 90+ users trained and using the Content Management System for creating, posting, and managing content on the College website to enhance web site search capability.
  • Information Technology Services acquired and implemented a solution for proactively monitoring and troubleshooting email service issues.
  • Quality Assurance developed an employee workshop offered monthly on “How to Love Your Work”, focused on providing excellent service.
  • Library Services developed and implemented Dr. Cite Right, a web-based plagiarism tutorial that enhanced on-line information literacy instruction to improve student capability to find, evaluate, and use information.
  • ESS established bi-monthly peer consultation and supervision sessions in Student Success Services during which professional staff discussed and solved student-related issues.
  • ESS expanded the services for the Family Resource Center to offer support and resources to 2,489 employees and students as they faced major life events, transitions, and challenges.
  • ESS developed three faculty-training modules on advising at-risk students.
  • ESS provided Command Spanish courses for 26 frontline ESS staff who completed 112 professional development hours.
  • Marketing Services hosted a series of workshops to inform CPCC employees of the services available in the Marketing Department.
  • The Process Review Team developed College standards for excellent telephone, email, and personal service.
  • The Professional Development Subcommittee of the Learning College Committee developed a Supervisors’ Guide to Professional Development Opportunities for use in developing training plans for faculty and staff.
  • The Safe College Team and Professional Development developed a set of FAQs on Safety and Security that was distributed to all employees.
  • Quality Assurance compiled and maintained a database of Frequently Asked Questions (FAQs) from many College areas to provide quick and current answers to student and staff questions about College services and programs.


Goal 3 – Community/Economic Development & Partnerships: Promote the health and economic vitality of the community through partnerships, coalitions, and collaborations.

  • Dr. Tony Zeiss was awarded the 2006 Pegasus Award by the Public Relations Society of America to recognize his superior knowledge and use of public relations for the betterment of the community.
  • The Charlotte Business Journal selected Dr. Kathy Drumm as one of the 25 Outstanding Business Women of the Year.
  • Business and Accounting’s Students in Free Enterprise (SIFE) team provided workshops in entrepreneurship and college options to E.E. Waddell High School students and provided financial literacy workshops to men at the homeless shelter.
  • The SIFE team won the Southeast regional competition in Charlotte and competed in the national competition in Dallas.
  • Public Safety CCE offered certification training as needed by Law Enforcement, Fire and Emergency personnel; offered advanced training in Urban Search and Rescue, Hazmat, and Anti-Terrorism training to further enhance the capabilities of Mecklenburg County’s responder workforce in the area of Homeland Defense.
  • Public Safety CCE offered civil preparedness training in Incident Command Systems and community emergency response training to non-traditional first responders as defined by the Department of Homeland Security.
  • Business & Industry Sales Team worked with the Charlotte Chamber of Commerce to develop The Training Network so that Chamber members can receive contract training and public class content at a discounted rate.
  • Business & Industry Sales Team collaborated with curriculum areas to adapt curriculum courses in HVAC, Welding, and Integrated Systems to meet the specific needs of area businesses.
  • Business & Industry organized four short-term certificates in Technical Careers specifically targeted for English language learners.
  • Business & Industry Training team worked with Goodwill, Job Links, and the Employment Security Commission to develop a grant proposal to become a Career Readiness Certificate site.
  • CCE Health has added three Gatlin online classes to meet community needs; Certified National Pharmaceutical Representative, Pharmacy Technician, and Advanced Hospital Coding.
  • Family Literacy collaborated with the Refugee Resettlement Office to offer the Pathways to Employment Program for entry-level jobs.
  • Family Literacy and the Public Library, as part of the Crossroads Charlotte initiative, developed and implemented a comprehensive volunteer training program to address literacy needs in our community.
  • Arts and Communication Division created numerous strategic alliances with arts and professional organizations related to presentations at the CPCC Arts Fest.
  • CCE Financial Services Institute launched a new Certified Bank Teller Certification Program, the first partnership with the North Carolina Bankers’ Association and the only community college certification program in the state.
  • Foreign languages and Academic ESL offered Spanish for Educators for Charlotte-Mecklenburg Schools personnel and Workplace Pathways Spanish for city employees.
  • Foreign Languages and Academic ESL co-produced new episodes of Perfiles Latinos de Charlotte.
  • Cooperative Education/Work-Based Learning added a World of Work class targeted for the ESL/Electrical training partnership.
  • The Construction Institute formed a partnership with Charlotte-Mecklenburg Building Standards to deliver training to code enforcement officials.
  • Construction Technologies, in partnership with Charlotte Mecklenburg Schools, established the Construction Management Academy and delivered the “If I had a Hammer Program”.
  • The Construction Institute was renamed the O.P. and W. T. Crowder Construction Institute through a generous donation from Crowder Construction.
  • Harper Campus Outreach partnered with Associated Building Contractors, Associated General Contractors, and International Brotherhood of Electrical Workers to conduct and successfully operate an electrical apprenticeship training program with no audit exceptions.
  • Harper Campus Outreach worked with NC State Board of Examiners of Plumbing and HVAC Contractors to conduct informational meetings for Charlotte area employers.
  • The Air Conditioning, Heating, and Refrigeration Program opened the Piedmont Natural Gas Hydronics Lab at the Harper Campus.
  • Advanced Manufacturing completed a partnership agreement with Chiron America, Inc., to create an advanced manufacturing center to train students in this high-demand field.
  • Advanced Manufacturing arranged a scholarship funding agreement with Nucor Steel.
  • Developmental Disabilities conducted a series of workshops on employment strategies for individuals with disabilities for The Guilford Center.
  • Early Childhood collaborated with Child Care Resources, Inc., and Smart Start to offer additional classes for community learners.
  • The Lifetime Learning Institute designed a mentoring project between the residents and employees of Cypress Continuing Care Retirement Community.
  • The Lifetime Learning Institute forged an alliance with the YMCA and the Public Library of Charlotte-Mecklenburg County library system to offer workshops, seminars, and lectures aimed at the boomer demographic.
  • Engineering Technologies developed the Integrated Systems Technology Program into a one-year certificate, strengthening the partnership with local and regional workforce and economic development groups.
  • Integrated Systems Technology, in cooperation with the Apprenticeship 2000 Program partners, developed an Electro-Mechanical Certificate.
  • The Mathematics Division developed MAT 101 Applied Mathematics I to meet the needs of certificate and diploma programs, especially in the automotive areas.
  • The Mathematics Division developed and scheduled a new fast-track algebra review course for qualified students or anyone desiring a refresher course.
  • CCE Financial Services Institute developed a partnership with the North Carolina Association of Mortgage Professionals to offer homebuyer education classes to current students and the public.
  • Human Services Technology, Developmental Disabilities, and Substance Abuse developed materials designed to recruit and inform community members and partners about these programs.
  • CCE Health nurse-aide pass rate increased to 88% compared with the statewide average of 70%.
  • Government Relations and Grants developed two proposals in collaboration with the CPCC Foundation and CPCC Services Corps.
  • CPCC Services Corp. assisted in the development and funding of four new projects that increased collaboration between College departments and the Charlotte community, contributing to regional economic growth.
  • The Center for Applied Research performed contract work with 25 agencies and individuals.
  • Facilities Services continued to provide statewide leadership and support for the Association of Higher Education Facilities Officials and the Association of Community Colleges Facilities Officials.
  • Planning and Research staff members presented at 11 state and national conferences and offered keynote addresses at 14 colleges.
  • Information Technology Services successfully completed the ISASORR Datatel enhancement providing course block overrides through self-service and allowing student permissions through web registration.
  • Information Technology Services successfully supported and hosted the League for Innovation’s Conference on Information Technology.
  • Service Learning coordinated the efforts of 628 students who completed 11,246 service-learning hours at 170 agencies.
  • ESS partnered with Communities in Schools on the Educational Talent Search and Upward Bound Programs and awarded 17 Charlotte Housing Authority scholarships to students attending CPCC.
  • Finance and Administrative Services coordinated with the North Carolina Community College system to provide training for the Colleague Management Information System.
  • Finance and Administrative Services sought bids for College banking services and awarded a new three-year contract.
  • Finance and Administrative Services’ Procurement Services exceeded state goals for minority-owned purchases.
  • Community Relations, Marketing Services, and Public Affairs Office distributed more than 200 press releases to local, regional, and national media, with more than 375 articles appearing in media outlets.
  • Marketing Services developed and distributed an Annual Report to the community.


Goal 4 – Institutional Growth: Plan and coordinate student enrollment, programs, services, and facilities to meet community needs.

  • The American Academy of Applied Forensics participated on writing teams for NC Crime Scene Certification.
  • The Business & Industry Sales team exceeded all Department of Labor grant targets for training incumbent workers.
  • The Center for Leadership and Staff Development implemented the Lateral Entry Program to help meet the demand for public school teachers in Mecklenburg and surrounding counties.
  • Foreign Languages and Academic ESL offered Spanish in the Workplace, German for the Workplace, English as a Second Language for Business, and Workplace Pathways Spanish.
  • Cooperative Education added work experiences to the curriculum of five of the College’s new associate degree programs.
  • The Construction Institute developed a Fast Track Carpentry Certificate and an Estimating Certificate under the Construction Management Program.
  • The Nursing Program initiated two admissions times per year to improve student enrollment, retention, and graduation rates for the program.
  • The Mechanical Engineering Technology Program moved from conventional drafting to 3-D modeling.
  • English, Reading, and Humanities offered 62 online classes for the summer term to meet the needs of CPCC and university students.
  • Family Literacy obtained a grant to offer two more comprehensive Family Literacy Programs in the public schools.
  • The Lifetime Learning Institute created 55 different workshops and seminars for the boomer population related to career and life transitions.
  • Cardiovascular Technology faculty collaborated with CCE to develop an Advanced Electrophysiology course for cardiac catheterization technologists working in the field.
  • Facilities Services coordinated the update of the College’s 10-year Capital Needs Assessment and the request to the Mecklenburg County Board of Commissioners for capital construction funds in a November 2007 bond referendum.
  • The Harris Conference Center hosted 268 meetings with 21,726 attendees and increased its revenue by 54% over 2006 while maintaining a 9.7 guest satisfaction score.
  • Government Relations and Grants initiated relationships with regional and national higher education partners, local business and industry partners, and economic development agencies.
  • Information Technology Services enhanced the Online Schedule (v2.0) to facilitate student access to College offerings and improved the accuracy of the class offerings search tool.
  • Information Technology Services increased Internet bandwidth from 15 Mbps to 30 Mbps.
  • Information Technology Services supported new construction and remodeling by adding 12 smart classrooms and 9 automotive smart lab areas, office technology, and wireless networking at North Campus Phase III.
  • Information Technology Services supported new construction and remodeling by adding 10 smart classrooms and 5 computer classrooms at Cato Campus Phase II.
  • Information Technology Services completed and deployed the print charge-back solution to the CPCC Library, Student Technology Centers, and departmental Open Labs.
  • ESS collaborated with all CMS high schools through the College Connection Program and increased registered-to-enrolled student participation from 62% in fall 2005 to 91% in fall 2006.
  • ESS Disability Services developed and distributed E-NEWS for deaf and hard-of-hearing students detailing news and resources.
  • Marketing Services and the CPCC Foundation developed the 2005-2006 Annual Report, highlighting the recent accomplishments of the College, and that received the prestigious PICA award presented by the printing industry of the Carolinas.
  • Marketing Services received five Gold Medallion awards from the National Council for Marketing and Public Relations for the CPCC Annual Report, summer theatre brochure, class schedule, a media success story and the promotional campaign for the Lifetime Learning Program.
  • Marketing Services produced materials and developed a marketing campaign to promote the College’s first annual Arts Fest event.


Goal 5 – Institutional Advancement: Increase available public and private funds for educational programs, capital projects, and general operations.

  • West Campus was renamed the Harris Campus in honor of the strong support of the Harris Foundation to CPCC.
  • Business and Accounting Division’s SIFE team wrote an “I Choose” grant to serve at-risk high school students, teaching them life skills, academic persistence, and entrepreneurship as a career choice.
  • Public Safety submitted a grant proposal to the Department of Labor to co-sponsor the a national conference to foster careers in Law, Public Safety, Security and Corrections.
  • The Business & Industry Sales Team collaborated with the Solectron Corporation for the Duke Energy Community College Grant Program, and was awarded $125,000 to provide workforce development training to Solectron associates.
  • The Business & Industry Sales Team collaborated with the Integrated Systems Technology faculty in a successful attempt to secure additional Department of Labor funding for incumbent worker training.
  • Surgical Technology was awarded a Community College Allied Health Enhancement Funds Grant to provide for a surgical technology training laboratory.
  • Applied Technologies secured a NCCCS grant to hire a new Non-Destructive Examination instructor and procure additional equipment for the program.
  • ACA completed the 3rd edition of ACA 111, College Student Success textbook for students and the Instructor’s Manual.
  • CCE Health completed year one of the UNCC Alzheimer’s grant and began the second year with new nurse aide curriculum materials.
  • The Center for Applied Research increased its revenues by 276% over the 2005-2006 year.
  • CPCC Services Corp. provided planning and budget assistance to all Services Corp project owners and increased overall Services Corp. funds by 14% over 2005-2006.
  • Government Relations and Grants led 25 cross-institutional teams in project developing, conducted over 25 customized grants training sessions, and offered six Grants 101 workshops.
  • Government Relations and Grants assisted Senator Elizabeth Dole in revising Senate Bill S1068 in the Higher Education Act.
  • Government Relations and Grants led the planning and coordination of three federal appropriations: Nursing Scholars, American Academy for Applied Forensics, and Center for Integrated Emergency Response Training.
  • Compliance & Audit spearheaded the coordination of the Business Continuity Plan initiative in coordination with other College departments.
  • CPCC Services Corp., in collaboration with Marketing Services, designed and implemented marketing plans and tactics for the CPCC Press, Halton Theater, Harris Conference Center, Center for Applied Research, and Career Transitions.
  • CPCC Television partnered with the CPCC Foundation and created a comprehensive College-wide sponsorship initiative.
  • Finance and Administrative Services provided administrative resources for post-grant award coordination and management to ensure a centralized system for maintaining documentation.
  • Financial Aid increased the number of students awarded Pell grants from 3,926 in 2005-2006 to 4,384 in 2006-2007, representing an 11.6% increase.
  • Financial Aid increased the amount of Pell grants that were disbursed from $7,931,835 in 2005-2006 to $9,143,171 in 2006-2007, representing a 15.2% increase.
  • Financial Aid increased number of scholarships awarded from 1,536 in 2005-2006 to 1913 in 2006-2007, representing a 24% increase. 637 in fall 2005 to 691 in fall 2006, representing an 8.4% increase.
  • Marketing Services worked with the CPCC Foundation to host and promote a number of dedications and open house events at various new campuses and buildings, and publicized fundraising events, including the Skyline Run, and Clay Pigeon Shoot.
  • Marketing Services developed a Performance Report for the county which outlined how CPCC helps the county reach its strategic goals.


Goal 6 – Institutional Effectiveness: Improve learning outcomes and College programs, processes, and services through a systematic and continuous process of planning, assessment, and improvement.

  • The Business & Industry Sales team developed a new contract training participant survey that provides hard statistical data to evaluate content and instructional quality.
  • Foreign Languages and Academic ESL improved the system of defining and assessing student learning outcomes.
  • Engineering Technologies successfully completed the Accreditation Board for Engineering and Technology (ABET).
  • CCE Health Dietary Manager Program received full approval from the Dietary Manager Association on its five-year program review.
  • Nursing faculty participated in the statewide Curriculum Improvement Project to update the curriculum standard for the Nursing Program.
  • ACA 111 and ACA 118 provided pre- and post-test assessments to all students in all sections, with results used to assess teaching efficacy and course needs.
  • eLearning established a Quality Course Review process for online courses.
  • CCE Leadership, Management, and Professional Development responded appropriately to feedback from current and former students and contract training clients, making appropriate adjustments in instruction as needed.
  • Information Technologies Academy offered technical and certification training to faculty and staff at CPCC and partner institutions to meet initial credentialing requirements for teaching Academy classes.
  • Cardiovascular Technology Program participated in a self-study for accreditation.
  • Cooperative Education collected data from student assessments for 2006-2007 and targeted areas for improvement.
  • Health Sciences hosted successful onsite re-accreditation visits for the Dental Assisting and Dental Hygiene Programs.
  • Cooperative High School Programs continued cross-collaborations with CMS and other CPCC units to improve processes and communications involving College Experience, Concurrent Enrollment, and College Tech Prep programs.
  • Planning and Research assisted the General Education Committee and the Institutional Effectiveness Committee with outcome assessment.
  • Library Services implemented an evaluation process that assessed collection support by discipline to optimize library support of all learning disciplines.
  • Compliance & Audit executed the Internal Audit Plan and participated in ad hoc groups to improve College-wide processes, reduce errors, and streamline operations.
  • Harper Campus established a suggestion box for part-time instructors to communicate ideas to improve the instructional programs.
  • Health and Safety performed safety inspections with the Charlotte Fire Marshal at all campus locations to help ensure adherence to OSHA, international fire code, environmental protection, and emergency preparedness regulations and recommendations.
  • Finance and Administrative Services maintained the financial integrity of the College and the June 30, 2005 financial statement review was received without any findings.
  • Human Resources implemented PeopleClick, an applicant tracking software system, to enhance administrative hiring processes.
  • ESS administered assessments of learning outcomes after ESS services were provided to students.
  • ESS administered an online survey to nearly 400 recent graduates to gather feedback to improve the graduation process.
  • Marketing Services developed and communicated a new College Style Guide, rolled out a new branding effort, implemented the Get There tagline in all marketing materials, and conducted a comprehensive media habits survey to direct College marketing efforts.
  • Marketing Services initiated targeted direct mail campaigns to certain zip codes and audiences resulting in a 40% increase in registration from those targeted zip codes areas.
  • Marketing Services worked with Quality Assurance and ESS to conduct more than 14 comprehensive student focus groups, the results of which are being used to improved communication and registration processes.
  • The Strategic Planning Committee recommended and established Key Performance Indicators to provide historical benchmarks and track progress on College goals.
  • Quality Assurance and Web Development redesigned the E-Directory to facilitate locating employee information more efficiently.
  • Health and Safety Department with the Safe College Team completed the first draft of the All Hazards Emergency Response Plan and implemented the Building Emergency Captain Program.