This support section provides users with general questions and answers as well as other resources that can help you identify and resolve issues with accessing and working with the CPCC Cloud service. If at any time you need additional assistance, please contact the ITS Help Desk.

Frequently Asked Questions

My bowser is having issues connecting to the CPCC Cloud service.

Please make sure you are using the most recent version of your browser. Browsers lacking HTML5 support will not work with CPCC Cloud. Google Chrome and Mozilla Firefox are strongly recommended. You can get the latest version of your browser by following the links below.

 Return To Top

Where can I download the standalone Citrix Receiver Application?

The links below will provide you with direct links to the Citrix Receiver Application.

 Return To Top

Virtual Lab Live Chat Support

Instructions on how to connect to and use CPCC Cloud Live Chat Support are included in the short video below. You can also access the page directly by following this link.

CPCC Cloud - Getting Started Demonstration

Panapto Player Mask

CPCC Cloud Support

Panapto Player Mask

 Return To Top

For additional technical assistance, please contact the ITS Help Desk using one of the methods below: