Leadership and Management

Leadership
Leadership is a proven difference. Effective leaders better position your organization to outperform others in key areas, including financial performance, customer satisfaction, service quality, productivity, talent retention and employee engagement.* Sample descriptions describe how the Corporate Learning Center can help build your leadership strength, prepare leaders to manage change, to inspire trust and to more effectively make decisions and solve problems.
*DDI’s Global Leadership Forecast 2011 Executive Summary

Communication
Keeping the right people informed with the right information, at the right time. Is there anything more important in your organization? Clear and concise communication is fundamental to success for managers, regardless of the channel – face to face, by phone or in writing. CPCC’s Corporate Learning Center has many options to help your associates develop or improve speaking, writing or listening skills or can customize a program to fit specific needs.

Financial Performance
Numbers tell a story. Budgeting, planning, forecasting and more are critical for managers at all levels. The Corporate Learning Center helps managers learn and better understand and interpret financial information. Course samples include Fundamentals of Accounting for Non-Financial Managers to cover the basics, while the powerful business simulation, Zodiak® can engage all employees in understanding decisions and actions driven by the top and bottom lines.

Additional Topics
Because we work with organizations to meet general and specific needs, additional topics and choices are available, including a favorite for new managers: The Seven Habits. Often, we can blend courses and/or content suited to your needs, while providing flexible schedules and convenient delivery. For content areas not shown here, or to discuss custom needs, please contact us today.

Special Needs
Organizations may have only a few individuals or even one person with the same learning needs at a given time. If you would like our help enrolling your employees for open public courses, please let us know. We can invoice your organization directly and offer support as needed to help meet your goals.

Email corporate.learning@cpcc.edu or call us at 704.330.4660.