Customer Service

Never underestimate the value of customer service, nor the power of learning as a means to change behavior.

Differentiate your organization by giving employees the skills necessary to meet and exceed customer expectations. Regardless of your product, service or industry, the Corporate Learning team offers service training solutions to build loyal customers.

Make the choice now to define your reputation for service excellence. Programs include Dazzling Your Customers , Guiding Customer Conversations , Teaming Up for Seamless Service and more.

Because we work with organizations to meet general and more specific needs, additional topics are available. Often, we can blend courses and/or content suited to your needs, while providing flexible schedules and convenient delivery. For content areas not shown here, or to discuss custom needs, please contact us today.

 

Email corporate.learning@cpcc.edu or call us at 704.330.4660.