Information Technology (IT)

As our reliance on computers grows, so does the demand for technology professionals. In these two training tracks, you'll learn the skills necessary to work in the thriving field of information technology.

Business Intelligence - Data Analyst
SQL, Business Analysis, SQL Server

Accurate business intelligence often equals competitive advantage in the market, and business intelligence analysts are the data experts. As a business intelligence (BI) analyst, you will bring crucial analytics to business solutions and organizations. Solid understanding of the relational and multidimensional database schemas is a must. You will solve real-world business problems by designing business intelligence solutions. Your job responsibilities might include using analysis tools to query data repositories and generate reports or identifying trends and patterns in a company’s stored operational data.

Course Curriculum/Competencies Learned

After completing this training track, you will be able to design business intelligence solutions using Microsoft technologies, demonstrate technical knowledge of the Microsoft SQL Server stack and Microsoft SharePoint Technologies. The Business Intelligence Data Analyst credential validates your comprehension of the business intelligence technologies, including reporting services, analysis services and integration services and your ability to design and develop business intelligence solutions.

    Classes will meet at CPCC's Levine Campus, Monday - Thursday,  9:00 a.m. - 4:00 p.m. with a one-hour lunch. In addition to class attendance, home study will be necessary. Participating in user groups and outside presentation events is also highly encouraged.

    Possible Job Titles

    • Business intelligence data analyst
    • Business intelligence consultant
    • Business intelligence report developer


    Suggested Background

    • Bachelor's degree with two or more years of experience working in a business setting
    • Wide technical capabilities, as well strong interpersonal and analytical skills

     

    Full course curriculum for the Business Intelligence - Data Analyst track (pdf)

    Apply for the Business Intelligence - Data Analyst track.   The next class begins September 16, 2013; applications will be accepted June 6 - July 10, 2013.

    Network Security - Technical Support Technician

    Networking, Security, Windows Operating System

     As a technical support technician, you are typically the face of IT for people working in medium-sized organizations or larger enterprises. You might start by deploying and supporting desktop operating systems. But depending on the company's size, you might specialize in a support area, such as troubleshooting networks or managing security. As an enterprise administrator you must carefully balance business requirements against platform capabilities, because it’s your job to maintain a secure and stable environment. As an implementer, you need a thorough understanding of server solutions and the ability to react to high priority problem calls, and interface with a variety of clients.

    Course Curriculum/Competencies Learned

    This learning plan will help you develop the skills needed to work in the technical support field and begin the journey toward earning your Microsoft Certified Technology Specialist (MCTS) credential. Once you have completed this learning plan, you will be able to demonstrate your specialized technical expertise and mastery of Windows Server 2008.

      Classes will meet at CPCC's Levine Campus, Monday - Thursday,  9:00 a.m. - 4:00 p.m. with a one-hour lunch. In addition to class attendance, home study will be necessary. Participating in user groups and outside presentation events is also highly encouraged.

      Possible Job Titles

      • Data center support technician/technical support analyst
      • Help desk engineer/lead desktop support technician
      • Network engineer/network administrator


      Suggested Background

      • Associate degree in computer science or equivalent experience
      • Able to understand and explain fundamental concepts of personal computers and basic networking essentials. Hands-on hardware or technology experience is recommended.

       

      Full course curriculum for the Network Security - Technical Support Technician track (pdf)

      Apply for the Network Security - Technical Support Technician track. The next class begins September 16 2013; applications will be accepted June 6 - July 10, 2013.

      To be eligible for the REACH IT program, applicants must:

      • be unemployed or underemployed (definition of underemployed: has not found a job that provides comparable responsibility and pay to previous position or is working part-time when full-time employment is desired).
      • be eligible to work in the U.S. without sponsorship.
      • have a minimum of a two-year college/technical degree (appropriate IT and/or HIT certifications may be required for specific training tracks).
      • have a minimum of two years of experience (more experience may be required for specific training tracks).
        • Seeking applicants with a wide range of backgrounds
        • IT and/or health care experience required for HIT programs
      • possess basic computer skills including Microsoft Office and using the Internet.
      • have no outstanding balance at CPCC.