Health Information Technology

Electronic health records (EHR) have changed the way we use and store medical information. In these two training tracks, you’ll learn the skills necessary to work in the emerging field of health information technology.

Practice Workflow and Information Management Redesign Specialist

Workers in this role use health IT principles to reorganize the workflow of a health care provider to maximize patient care. The practice workflow and implementation specialist works directly with the practice office staff to analyze, develop and implement redesigned workflows for EHRs. They also work to promote process efficiency and operational effectiveness in a medical practice.

Course Curriculum
After completing this program you will have the practical knowledge and skills necessary to analyze the workflow processes, integrate information technology into the workflow of a health care organization, and design processes and information flows that will result in a meaningful use of EHRs.

This six-month online program typically requires 30-35 hours of study time per week to fully comprehend the reading material and to complete assignments and quizzes. Course topics include the culture of health care, terminology in health care and public health settings, information and computer science, health management information systems, health workflow process analysis and redesign, quality improvement, and usability and human factors.

Participation in this program also requires attendance of on-campus career coaching and social media training.  These sessions focus on the job search skills and networking strategies needed for success in today's competitive job market.

Potential Job Titles

  • Health IT Practice Workflow and Information Management Redesign Specialist
  • Implementation Services Training Specialist
  • Quality Improvement Consultant

Suggested Background

  • Individuals in this role may have a background in health care or information technology, but are not licensed clinical professionals.

Full course curriculum for the Practice Workflow and Information Management Redesign Specialist track (pdf)

We are not currently accepting applications for the HIT tracks.


To be eligible for the REACH IT program, applicants must:

  • be unemployed or underemployed (definition of underemployed: has not found a job that provides comparable responsibility and pay to previous position or is working part-time when full-time employment is desired);
  • be eligible to work in the U.S. without sponsorship;
  • have a minimum of a two-year college/technical degree;
  • have a minimum of two years of work experience;
  • possess basic computer skills, including a working knowledge of Microsoft Office and navigating the Internet;
  • have no outstanding balance at CPCC.

Please note:

  1. Additional eligibility requirements may apply to a specific program area or training track. Please review course description PDFs for detailed information; these PDF documents can be found next to each track description.
  2. Only one REACH IT scholarship can be awarded to any individual.