Community and ESL Resources

As a Charlotte - Mecklenburg resident we want to make sure that you know what resources are available to you.  Charlotte - Mecklenburg has community resources available for:

Child Care
Bethlehem Center of Charlotte:  Head Start Child development programs for low income children ages 3 - 4.
704-333-0203 or 704-375-1417
Child Care Resources, Inc. Subsidized Childcare.
Parks and Recreations Summer camps. 
704-336-3854 or dial 311.
YMCA After school and day camps.
Contact:  704-716-6200 or Ashley Morgan:  704-716-4043.
Clothing and Food
Berean Seventh Day Adventist Church Clothing Assistance; Full meal on Saturday 1:30 to 3:30. Double Oaks area. 
Bread of Life Food assistance.  7
or 704-596-9906
Charlotte Area Fund Provides some food assistance. 
704-372-3010 ext. 200
Charlotte Pregnancy Care Center
Maternity and Baby Clothes.
Cole Memorial United Methodist Church Food assistance Monday - Friday 9:00am - 12:00pm
Community Outreach Christian Ministries Assistance in providing clothing.
C.U.P. Ministries Emergency food and clothing pantry and ministry.
Department of Social Services Assistance in obtaining Food Stamps.
Evangel Temple Assembly of God Food assistance.
Glenwood ARP Church/Bread on Water
Assists with providing food.
The Harvest Center Breakfast: Tu/W/Sun: 7:30am; Lunch Tu/W/Su 11:45am; Clothing Closet Tu/W 12noon; Food Pantry: Provide bagged groceries to families/individ with a need M/Th/F 9:45am-1:45pm.
Contact:  704.333.4280 ext. 103 for Rosa Marion (Outreach Director); ext. 107 Blease Turner(Executive Director)
Jackson Park Ministries Food and clothing assistance; Transitional Housing (Contact: Bob Lamoureux 704-392-4981); Job Training; Food assistance.
704-392-4981 (ext. 222 - Bill Reid - Executive Director)
Loaves and Fishes Worker referral needed; various food pantries throughout Charlotte.  704-523-4333
Matthews Help Center
Food delivered to those who are homebound; Food Pantry; Serves Matthews area residence only. 
704-847-8383 ext. 224 for Molly Kennedy (Social Services Coordinator)
Mount Olive Presbyterian Church
Food Assistance.
Northside Baptist Church Food assistance Monday-Friday 8:00am-4:00pm.
Pineville Church of the Nazarene Food pantry open 2nd and 4th Tuesday of each month from 9:30am-12noon and 6-8pm.
The Salvation Army Adult Rehabilitaion Center Food and clothing assistance.
704-332-1171 or 1-800-538-0224
St. Paul Baptist Church
Clothing Assistance.
Thrift United Methodist Church

Food available Tuesday-Friday from 9am until 12noon. Located in the Paw Creek area. 

Zoar United Methodist Church Food assistance.
Community Providers for Refugee's
Central Piedmont Community College (CPCC) Provides ESL Classes.
Catholic Social Services (CSS) Refugee resettlement agency.
Hebrew Immigrant Aid Society (HIAS) Refugee resettlement agency.
NC Department of Health and Human Services (DSS) Provides caseworker assistance to some of our students.
Carolina Refugee Resettlement Agency Refugee resettlement agency.
Best Plus Our current assessment method.

Counseling and Therapy
Area Mental Health Authority - Administration

Help with mental illness, developmental disability, or substance abuse issues; administrative. 

Area Mental Heath Authority - Emergencies Help with mental illness, developmental disability, or substance abuse issues; emergencies.
Area Mental Heath Authority - Child Services Help with mental illness, developmental disability, or substance abuse issues; child services.

CMC Behavioral Health Center- Intake

Individual, family and group therapy. 66-Bed hospital with two adult units and one child/adolescent unit. Admission via emergency room/physician recommendation and/or family/therapist recommendation with physician approval. Services available to clients experiencing psychological distress due to emotional or mental problems. Observation beds available.Fees: sliding fee scale for private pay; accepts Medicaid and Medicare.
Contacts:  704-358-2810 - Intake;  704-358-2800 - Emergencies; 704-571-6180 - Call Center

Catholic Social Services

Faith-based counseling and therapy; Services include: domestic adoption, international adoption, pregnancy support, counseling, Hispanic services, immigration services, brief services, youth services, elder ministry, family life, refugee, resettlement, justice and peach education and advocacy, and economic development.

Counseling Center at Charlotte

Individual, marital and family counseling from a Christian perspective by licensed professional counselors, and training for lay and clergy in pastoral care upon request. Fees: $85 per hour, some subsidy funds available; insurance;, one Medicaid/Medicare provider.

The Family Center/24 Hour Parent Stress Line

24 Hour Parent Stress Line 24-Hour Parent Stress Line; in-home visiting parent educators; supervised visitation program in contested custody cases; parent education group; children's personal safety program offered in all elementary schools (prevention of child abuse, parent/teacher trainings; individual and group therapy treatment for intrafamilial sexual abuse, physical abuse, and severe neglect. Fees: Medicaid, insurance, sliding fee scale for private pay ($55 per hour is lowest fee).
704-376-7180 or 704-376-7244 (24 hour line).

Family Outreach and Counseling Center

Faith-based family counseling and therapy; Marital and family therapy programs; adult and youth support groups; family life workshops/seminars; family, juvenile, neighbors mediation; children summer and after-school program.

First Call for Help

This service can help you find community resources in Mecklenburg County; 24 hour counseling and therapy information service. 704-377-1100.

Jewish Family Services
Faith-based counseling and therapy. Professional counseling, evaluation and resource management.

Non-profit organization that serves the needs of grieving parents and bereaved children and their families; sliding scale fees; scholarships available.

Mental Health Association of Mecklenburg Health Inc.

Purpose: To promote good mental health, work toward the prevention of mental illness.

Lutheran Counseling & Education Center
Faith-based counseling and therapy; Holistic approach to personal and family problems. Available to help with emotional, relational, and spiritual dimensions of life's challenges.
704-529-1753 ext. 1
Methodist Counseling & Consultation Services
Faith-based counseling and therapy; providing pastoral counseling, psychotherapy, and clinical assessment for individuals, couples, and families. Services also include vocational counseling, substance abuse assessment and follow-up counseling, clergy.
704-375-5354 or 1-800-832-3014
Presbyterian Behavioral Health @ Uptown
Adult, Child & Adolescent Inpatient; Partial Hospitalization; Intensive Outpatient counseling; inpatient detox, crisis stabilization for all; Adult and Adolescent Dual Diagnosis; Fees: Medicare (80%), insurance, or private pay.
Presbyterian Samaritan Counseling Center
Faith-based counseling and therapy; providing pastoral counseling, psychotherapy, and clinical assessment for individuals, couples, and families. Services also include vocational counseling, substance abuse assessment and follow-up counseling, clergy and congregational counseling and consultation, and educational programming.
Teen Health Connection

For adolescents ages 11 to 21; Improve the health of adolescents by providing physical and mental health care, education, advocacy and research through connections with teens, parents and the community; Special interest in ADD, learning problems, depression, parenting-teen relationships.

704-381-TEEN (8336)

Domestic Violence
Charlotte Meck Police Department - Domestic Violence Unit

Abuse victim assistance; department assisting in domestic violence cases.
Sgt. Vicky Suarez

Charlotte Mecklenburg Police Department - Family Service Bureau

Department of CMPD assisting families of domestic violence.
Captain Nina Wright

Community Link, STEP UP program
Long-term case management/counseling.
Jeri Arledge
704-334-7288 ext.14
Mecklenburg County Women's Commision

Counseling, support groups, child services, Latina services, legal information, educational programs for support persons of domestic violence victims (family, friends, neighbors, employees, etc.) are offered. Community awareness efforts include conferences, training, workshops and special events for professionals and non-professionals. The program serves as a clearinghouse for domestic violence information.
Marie White

New Options for Violent Actions

Batterer Intervention Program designed to provide educational information on how to change abusive behaviors toward intimate partners; Candidates for admission must be court-ordered or referred by another agency or individual. No volunteers. Candidates must complete an assessment prior to admission into NOVA.

Programa Confianza Women's Commission
Abuse victim assistance. 
Nancy Torres
Rape Crisis Hot-line
24-hour rape crisis hot-line.  704-375-9900
Shelter for Battered Women
24 hour crisis line; emergency shelter; counseling; support groups.704-332-2513 (24-hours)
United Family Services
Court assistance; short term counseling.
Sharon Thacker
Victim Assistance
Court assistance; short term counseling. 
Amanda Wilson
VINE (Victim Information and Notification Everyday)
Toll-free, computerized information service that provides inmate's status and release dates in Mecklenburg county 24-hours a day.
YWCA – Women in Transition
Provides safe affordable housing with intensive support services to over 100 single women at risk of homelessness each year.
704-522-8510 ext. 217 (Director:  Kirsten Sikkelee)
Emergency and Short-Term
Battered Womens Shelter
For women and children of domestic violence. Apply through United Family Services. 
Emergency Winter Shelter
For men only. Open December 1 - March 31 only. 
(704) 333-2608
Room in the Inn
Open December 1 - March 31
Salvation Army Shelter
For women and children only. Apply in person. 
704-348-2560 ext. 245
Uptown Mens Shelter
For men only. Open December 1 - March 31 only. 
(704) 334-3187 ext. 124

Housing for Substance Abusers/Ex-Offenders

Charlotte Rescue Mission
Assistance for men and women. 
Salvation Army - Adult Rehab Program
For men with substance abuse problems; A comprehensive intake interview is required from every potential program participant to insure that the individual seeking help and the program are a good match. In the event that the interview process determines that the program is not appropriate every attempt will be made to make a referral to more appropriate help. 
Energy Committed to Offenders (ECO), Inc.
Assist offenders and their families through various programs designed to aid in the transitions from the Criminal Justice System to the community. 
Latin American Resources
Latin American Coalition
Education; Advocacy; Cultural Celebration; Connecting skilled workers to employers; Assisting someone who has been a victim of fraud; Helping newcomers access services, find a home, start a business, or learn English.

Latin American Women’s Association

Purpose: To further women and the overall Latin American community in their development and education, and to increase awareness and expand cultural pride among Latin Americans.

Casa Internacional
Networking, education and advocacy.
Mi Casa Su Casa Resource Center
Resource and Advocacy Center.
Latin American Chamber of Commerce of Charlotte
Provide members a chance to mingle and promote the growth of Latino; Offers educational opportunities, scholarships and entrepreneurial development. businesses.
Legal Issues
Legal Services of the Southern Piedmont Provides legal assistance in civil matters to low-income persons.
General calls:  704-945-0860; Client help line: 704-376-1600; Spanish line: 800-247-1931; Administrative calls: 704-971-2622; Outside Mecklenburg County:  1800-438-1254
Children's Law Center
Provides trained volunteers and attorneys to represent children in cases involving Juvenile Court, mental health commitments, school matters, guardianship and contested custody cases.
Lawyer Referral Service
Provides referrals for qualified layers.
Programs for Homeless Persons
Center for Urban Ministries
Provides assistance with lunch, counseling, mail services, laundry facilities, showers and bathrooms. Open 8:30am-4:30pm.  704-347-0278
Community link
Long term social worker for the homeless or victims of domestic violence available. Includes the Family Resettlement program for newcomers, the Supportive Housing program, and Traveler's Aid.704-943-9490 or 704-943-9635 (Brenda Williams - Community Outreach Coordinator)
A Child's Place
Education and support services for children and their families who are homeless or at risk of becoming homeless.
Homeless Support Services
This program is a portal of entry into the network of homeless services in Meck County. You must be homeless or at great risk of homelessness.
Crisis Assistance Ministry
Assist with purchasing school uniforms-only once per year; providing good-quality clothes, household items, furniture and appliances free of charge; assistance with rent and utilities. 
704-371-3000 ext, 104 for food or 704-371-3001 ext 135 for clothing.
Substance Abuse
Alcoholics Anonymous (AA)
Fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.
704-377-0244; 24-hour hot-line 704-332-4387
Treatment Center. 
(local) 1-800-388-7661 (state).
Cascade Program
Services provides care for pregnant and chemically dependent and postpartum substance abusing women. 
Chemical Dependency Center (CDC)
Treatment and drug education center. 
Hope Haven
Treatment; housing for homeless single adults with children who have completed primary substance abuse treatment within the last year. 
704-334-0413 ext. 210 for housing
Mcleod Addictive Disease Center
Treatment (in and out patient). 
Mecklenburg County Detox Center
Treatment assistance. 
704-336-3067 or 704-336-6067
Narcotics Anonymous
Treatment advice for narcotics addictions. 
24-hour helpline or 704-379-0440
CATS Bus Schedule Public Bus Schedule. 
American Red Cross
Medical Transportation. 
DSS for medical transportation; special transportation for handicapped. 
; 704-336-2637 (special transportation)
Lynx Light Rail Charlotte's public transportation light rail system.
CMS Calendar Charlotte-Mecklenburg Public Schools Yearly Calendar.
Public Libraries Public Library Locations and Hours.
Crisis Assistance Ministry
For mortgage assistance.  Consumer Credit Counseling Department.  704-332-9034.
Big Brothers and Sisters
Support and mentoring program where children of single parents are matched with role models who provide support and nurturing for extended periods of time.
Charlotte Housing Authority
Manages public housing and section 8 certificate waiting list. 
Central office:  704-336-5183; Housing Choice Voucher Office:  704-336-5184; Operations Office:  704-336-5183
City of Charlotte Neighborhood Development
Unit based rent subsidy increases affordability of rental housing for very low income working families trying to become self-sufficient.  704-336-2482 or 704-336-7600
United Family Services
Professional counseling Fees: sliding fee scale for private pay; insurance. 
Charlotte - 704.332.9034 @ Ada Jenkins Center, Davidson 704.892.9072 @ Bethlehem Center 704.375.0587
Women's Commission Job Bank
Employment counseling; job leads; resume assistance; computer tutorials; GED prep; basic work skills; workplace clothing (9am-4pm M-F). 
or 704-336-4309


Select a Language!

Bulgarian Catalan Croatian Czech Danish Dutch Estonian
Filipino Finnish French Galician Georgian German Greek
Gujarati Hebrew Hindi Hungarian Icelandic Indonesian Italian
Japanese Kannada Lithuanian Macedonian Malay Maltese Norwegian
Persian Polish Portuguese Romanian Russian Serbian Slovak
Slovenian Spanish Swahili Swedish Tamil Telugu Thai
Turkish Ukrainian Urdu Vietnamese Welsh