Lean Office

Let the basic concepts of Lean transform your office environment. Through an engaging office simulation and examples, this course helps participants learn to identify wastes in everyday work, including

  • long customer response times,
  • queued work,
  • excessive hand-offs,
  • and poor communication.

The class is designed for activities common to knowledge workers. It introduces various tools to achieve lean office practices and presents strategies to promote sustainable implementation.

 

Course outline (MFR7020)
Course schedule for dates, times and locations



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