Help Desk Support Specialist

Help Desk Support Specialist

Learn how to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically.

Help desk/technical support remains near the top of the "hot IT skills for 2014" , moving up from No. 3 last year.

Many organizations add help desk and tech support when they're adding workers and expanding their technology infrastructure.  Which is true for the healthcare industry today.  Get ahead and learn the necessary skills to advance your IT Career.


Course Offering:

Course outline (DPT 7025)
Course schedule for dates, times and locations



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The REACH IT scholarship program targets unemployed or underemployed professionals who are  interested in transitioning into an IT role. Click here to find out more.