FAQ

New Website

Can you please Indicate and Explain All the Features of the New CPCC Website?

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ScheduleBuilder

What are the Changes that Have Been Made to ScheduleBuilder?

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Google Apps

What Google Apps are Available for CPCC Employees and How are They Being used?

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iPad 2 Pilot

Can You please Explain the iPad 2 Pilot Program?

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Wireless Printing

What is CPCC’s Plan to Implement Wireless Printing into the College?

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Student Email

Can Students Access their CPCC Email Accounts on their Smart Phones without Forwarding?

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Student Involvement in Technology

What is being done to Include Student Involvement and Increase Awareness of Technology-Related Decisions at CPCC?

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CPCC Blogs

How can I get My Own CPCC Blog?

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Citrix and Cloud Computing

What’s the Future of Citrix and Cloud Computing at CPCC?

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Mobile Technology

What is CPCC doing to Better Integrate Mobile Technology into the College?

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Ask IT

Where can I find Current and Archived Ask IT Session Information?

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Exploring Technology

I Have a Great Idea for the Use of Technology in My Class, but We don’t Have the Tool. Who do I Call?

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New CPCC Website

Can I Have a Link on the CPCC Home Page?

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New CPCC Website

Can you Please Explain the Changes to the On-Line Student Services on the New CPCC Website?

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Project Management

Can You Explain the Notification Process for Tech-Plan Items?

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Online Leave Balances

Can you please Explain the Employee Leave Management Tool on CPCC’s MyCollege?

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Phishing & Spamming Attacks:

What is CPCC doing to Combat Phishing & Spamming Attacks in Emails?

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Project Management

Has the College Considered Providing an Organization-Wide Project Management Tool?

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Telephone Related Issues

Why does it Take Forever to get Resolution for Telephone-Related Issues for Existing and New Employees?

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Traditional Printing

Can you add Pay for Print to the On-Line Services Page?

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Top ITS Help Desk Questions from Employees

Can You Please Explain More About Office 2010 Deployment at CPCC?

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Top ITS Help Desk Questions from Employees

How do I Get Access to ITS Web Forms?

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Top ITS Help Desk Questions from Employees

How do I Make a Phone Bridge Reservation?

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Top ITS Help Desk Questions from Students

How do I Register for Classes On-Line?

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Top ITS Help Desk Questions from Students

How do I retrieve my CPCC Log-In and Password if I’ve Forgotten Them?

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Using Electronic Signatures

When will CPCC Start Using Electronic Signatures?

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Postini Email Archiving

Can you please Explain the “Postini” Junk and Virus Email Message Center?

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Video Services

If I Need Closed Captioning on a Web Video would it be done by Digital Media Services?

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Video Services

Where do I Go if I Need Video Capture?

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What are CPCC’s Video Repository Solutions

What are CPCC’s Video Repository Solutions?

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Video Services

What is the Digital Media Services Drop-In Studio?

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Clickers

Where can I get Clickers for my Classroom?

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Chrome Browser Support

Will CPCC Provide Support for the Chrome Browser in the Future?

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Wireless Printing

What is CPCC’s Plan to Implement Wireless Printing into the College?

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Project Requests

Why is the Project Request Form so Long, and Who Chooses when Projects will Get Done?

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Top ITS Help Desk Questions from Students

Please Explain On-Line Course & Hybrid Course Availability

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CPCC Blogs

How do I get my Own CPCC Blog?

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Round Table Camera

What is the Round Table Camera?

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ScheduleBuilder

What are the New Changes that have been made to ScheduleBuilder?

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Video Services

I’m an Instructor and I want to Create a Video for My Class, How do I do this?

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Top ITS Help Desk Questions from Employees

Who do I call when I want to Check on the Status of My Technology Planning Request?

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Top ITS Help Desk Questions from Employees

If I need Help with my Blackboard Who do I Contact?

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Ask IT

When and Where is the Next Ask IT Event?

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