*Cancellation Policy

Academic Learning Center Cancellation Policy

704-330-6474

All students are required to stop by or call to cancel their scheduled appointments. Please leave a message if no one answers.

  • All cancellations must be made at least 1 hour before a scheduled appointment, or students will be considered no-shows.
  • No-show students will not be allowed to make another appointment within 7 days from the no-show date. (Appointments scheduled within the 7 days will be cancelled)
  • Students 10 minutes late for a scheduled appointment will forfeit their appointment time.
  • Habitual no-show students will lose the privilege of making an appointment and will only be seen on a walk-in basis for the remainder of the semester.

Habitual No-show – student missing 3 or more appointments without cancellation.

(Effective October 1, 2013)